Announcement Our designs are wholly designed and produced IN HOUSE. We do not outsource our fabrication process. If you are looking for our sterling silver items, please head to https://barelytherejewels.etsy.com.
Our designs are wholly designed and produced IN HOUSE. We do not outsource our fabrication process. If you are looking for our sterling silver items, please head to https://barelytherejewels.etsy.com.
Adriana Gueorguieva on Mar 21, 2017
Very nice rings and nice packaging
Adriana Gueorguieva on Mar 21, 2017
very nice rings and nice packaging.
This world is but canvas to our imagination - Henry David Thoreau
Pablo Picasso said it best "I begin with an idea and then it becomes something else".
When I was a tiny kid in school, barely nine, I was taught the traditional art of copper tooling. In my teens, I had a choice between Home Economics or Woodworking & Metalsmithing. I chose the latter and thoroughly enjoyed the two years of learning the basics of making furniture from different kinds of wood blocks, forging hinges and parts from cold iron sheets, soldering.
Fast forward into the future, TerraStratum began with an idea to make beaded jewelry which quickly evolved into something more familiar .. smithing .. the result of which are beautiful pieces of jewelry that is lightweight and resilient, created using traditional silversmithing techniques and modern 3D printing.
Customers love to wear our rings during nights out on the town, special event occasions, or to work. The exquisite, subtle glimmer of diamonds and the pop of colour from high quality gemstones encapsulates the idea of bringing quality for jewelry to be worn everyday.
Owner, Maker, Designer
I'm a qualified GIA Diamonds & Diamonds Grader, GIA Pearl Graduate & Pearl Grader, & a GIA Accredited Jewelry Professional. I create jewelry that is light, beautiful and comfortable so that it becomes an extension of the wearer, not just an add-on.
I do not use synthetics (including lab created) or simulants (eg glass / crystal) in my store. If the listing is silent, please assume that the gemstone used is treated according to standard industry accepted treatments.
Please check the size of the gemstone if in doubt of the size, do not guesstimate, or make unreasonable assumptions based on the photograph as most are left larger for visibility.
Accepted payment methods
1.1.2 We reserve the right to cancel orders if payment is suspect.
1.2 Taxes : no sales tax, but buyers may be charged import duties. Please check with your customs department.
1.3 All orders are held for one day pending cancellations, or changes by the buyer.
2.1 Shipment :
2.1.1 Singapore : I use AM Mail - door to door. (delivery : within 2 business days)
2.1.2 International : TNT Express (delivery : up to 10 business days - trackable online)
Refunds and Exchanges
3.1.2 If it is a question of sizing, we are happy to resize it for you provided that you ship it back to me at your own expense and pay the equivalent shipping & handling charges for return postage.
3.1.3 The cost of resizing is free but postage isn't.
3.2.1 For unclaimed / rejected / packages marked "addressee not known" or its equivalents, for reshipments, please note that you will have to pay for the shipping costs again.
3.2.2 Items will be held until shipping costs are paid.
3.2.3 If you do not wish to pay for shipping again, you will be refunded sans the shipping costs PLUS a 20% restocking fee.
3.3.1 If there is a mistake in the order, please inform me immediately upon receipt at most within two days from the day it is received.
3.3.2 Please note that difference in a color shade is NOT a mistake as monitors sometimes are calibrated differently.
3.4.1 Refunds will be processed once the item is examined and found to be in the same condition as it was sent.
3.4.2 If there are tags on the jewelry, it has to be returned INTACT and UNTAMPERED with. Otherwise refunds will not be processed and will simply be returned to you.
All my pictures are taken using a 3 year old Google Nexus or iPhone SE.
3.5 PLEASE NOTE THE FOLLOWING:
3.5.1 SNAD (Subject not as described) claims have to be lodged within 1 day of receipt and has to be accompanied by at least ONE CLEAR picture alleging the damage. If a wrong ring size is alleged, a CLEAR picture proving that the ring is NOT THE SIZE ORDERED. Unsubstantiated SNAD claims will not be entertained and will be reported promptly, etsy included.
3.5.2 SNAD items have to be returned for a full refund. No refunds will be issued if the item is not received on my end.
3.5.3 Feedback extortion in any form will not be tolerated. All feedback extortions will be reported promptly, etsy included.
3.5.4 All unsubstantiated statements in convos and/or feedbacks will be reviewed for defamation, in particular the tort of libel. If there is a substantial case for libel in any particular instance, we reserve the right to institute action against the maker of the statement(s) for damages for defamation and will initiate action against the said maker anytime before the Limitation period as stipulated by jurisdiction and the lex loci will be determined by Conflict of Laws.
3.6 The terms and conditions stated herein may sound onerous and scary, but they are stated clearly to ensure that things move as smoothly as possible and parties to the transaction understand where they stand. If you do not agree with my shop policies and the listings herein, kindly refrain from making a purchase from this store.
Additional policies and FAQs
4.1.1 These are dealt on a case by case basis and whether I have a previous working relationship with the buyer.
4.1.2 I do not work with a client's existing stones because I am unable to verify the gemstone species & existing condition of the gemstone prior to shipment to me and it would be impossible for me to defend any accusations of bait and switch.
4.1.3 If your custom request is not responded to within 24 hours, that means I will not handle the request.
Wholesale account applications are dealt with on a case by case basis.
4.3 My Guarantee
4.3.1 Each of my jewelry piece is 100% brand new, unused, fresh off production pieces. I do not ship items which may have been returned by an earlier customer, repolished and cleaned and then call it "brand new". I have gone through Etsy's "inquisition" process and welcomed as a handmade seller.
4.3.2 Colours: please note that your computer monitor may display colours slightly differently depending on its calibrations - if you are in ANY doubt, please ASK before you make your purchase.
5.0 FREQUENTLY ASKED QUESTIONS (If you do not wish to read through the entire policy page, at least do yourself a favor and read the FAQs!)
5.1 Question : Where can I find the tracking number?
Answer : At top right hand corner of your invoice. It is a long string of alphabets and numbers starting with RR and ending with SG.
5.2 Question : Can you mark my package as a "gift"?
Answer : No, I cannot do that as that is unlawful.
5.3 Question : Can you declare a lower amount on the customs declaration form?
Answer : No, as that would be unlawful.
5.4 Question : Does your silver tarnish from water?
Answer : Sterling silver tarnishes because there is oxygen in the air, not from water.
5.5 Question : Do you have a physical shop? Can I visit your workshop in Singapore?
Answer : No and No.
5.6 Question : Hey I'm in Singapore. Can we do a meet up so that I do not need to pay shipping?
Answer : I do not do meet ups, sorry.
5.7 Question : I received a shipping notification from ETSY that you have shipped my order. Can you give me the tracking number?
Answer : Please read the shipping notification. The tracking number is found IN the shipping notification.
If you have accidentally trashed the shipping notification or can't find the shipping notification, log in to etsy, go to Your Account > Purchases and look for the invoice in question. The tracking number is found on the TOP RIGHT HAND corner of the invoice just RIGHT ABOVE YOUR SHIIPPING ADDRESS.
5.8 Question : How do I track my order?
Answer : When the order is shipped, you would have received a shipping notification from Etsy that the order is shipped, together with a tracking number. Log in to etsy, go to Your Account > Purchases and look for the invoice in question. The tracking number is found on the TOP RIGHT HAND corner of the invoice just RIGHT ABOVE YOUR SHIIPPING ADDRESS. The first and fastest thing you can do is to call your post office with the tracking number and tell them that you are expecting a package from Singapore, shipped using registered airmail, and give them the tracking number and ask when it would be delivered. Then, send me a convo, telling me that you have not received your order. I will be able to take it from there and keep you informed of the progress.
Question : Your barely there rings are so thin? Are they squishable?
Answer : Only if you use unreasonable force on your ring, and that would be a deliberate act of destruction which would not be guaranteed under my policies. But then, if you were to take any ring and apply brute force to it, it will also dent and/or deform.
5.9 Question : Help! My pearl/amber on the ring dropped out! Did you just glue the stone to the ring?
Answer : No, all my rings are set with proper jewelry techniques, with the bezels wrapped around the stone itself so that it does not fall out. If this happened once you receive the ring, it was due to improper handling by the postal service. In which case, you can send the ring back to me for a replacement & resetting. If this happened more than 2-3 months after, it is due to improper care of the stone. More care should be used for organic stones (pearl / amber) because they will deteriorate quickly with wear and tear. Examples would be exposing the stone to chlorine and/or fluorine (eg swimming with it or washing your hands in chlorinated / fluorinated water), acid, bleach, alkalis (from soaps), hard water is exceptionally harsh to organic stones, etc. Please apply common jewelry care to these stones. They might be priced affordably, but, they will still deteriorate if you do not care for them. A care card has been included with your purchase.
5.10 Question : "I see that you have X stones in your store for this listing, can I pick and choose?"
Answer : I won't bore you with the details, in short, no. Monitors, smartphones & tablets display colors differently due to different calibrations and I will not be subjected to deliberate and/or unreasonable accusations of bait & switch.
5.11 Question : Do you offer discounts if I were to buy 2 or more of your rings?
Answer : Sorry, no. Each and every ring is crafted individually by me in my workshop using quality gemstones. That takes effort and time and allows for really specific customizations to be carried out. Please understand that I'm running a business with overheads and I cannot be expected to run a business for free.
5.12 Question : I am a internet fashion guru / blogger and I would love to feature your rings! Can you send me some in exchange for reviews?
Answer : I do not offer free products in exchange for a review. Sorry.
5.13 Question : Can I see a picture of the ring on a finger? I want to have an idea of size.
Answer : A 4mm gemstone ring on a size 1 finger looks very different from a 4mm gemstone ring on a size 13 finger. The best thing you can do is to pick up a ruler and see the size for yourself, rather than to guesstimate from a picture of a ring on a finger. Contrary to popular belief, a picture does not give an idea of a size, in fact it grossly misleads the buyer the idea of size.
5.14 Question : Are your 4mm and 6mm rings closed backed?
Answer : Yes they are. This is to ensure that the rings are aesthetically pleasing to the eye, not having a fisheye staring back at you every time you wear the ring.
5.31 Each piece of jewelry is handcrafted by me in the studio. I have been vetted by Etsy's Trust & Safety Team in 2012 and have been welcomed by Etsy as a handmade seller. All items are brand new and have not been worn.
5.3.2 Colours: please note that your computer monitor may display colours slightly differently depending on its calibrations - if you are in ANY doubt, please ASK before you make your purchase.
Frequently asked questions
All rings are quoted in US sizing and it is the buyer's responsibility to provide the correct sizing. I do not provide consultation, nor will I answer any question regarding how to determine ring sizes as I am not there in person.
To determine your ring size, you can either purchase a ring sizer from my store, or go to the nearest jeweller or a department store with jewelry section to get your ring size determined.
Custom and personalized orders
If you are requesting for feature or design that is not available in the listing itself, please send me a convo first.
To avoid disappointment, please do not make a purchase without sending me a convo and then leave instructions under Message to Seller. Such orders will be cancelled without further notice.
Production Time & Rush Orders & Time Specific Orders
All jewelry in this store is made to order.
I want to make something as perfect as I can before sending it out to you. As a result, please allow for about 3 weeks from the date of order to make it.
If it is a rush order, please convo me first before purchase. Instructions for a rush order under "Message to Seller", without sending me a convo to check if it can be done, will result in your order being cancelled.
If this is a time specific order (eg : I will need this in X days or I need to have this by mm/dd/yy), please convo me before purchase. Orders placed without a prior convo with instructions under Message to Seller will be cancelled.
If feedback is unjustifiably left because you fail to inform me, you shall be reported.
Shipping / Delivery Times | Gift Wrapping Requests
SHIPPING / DELIVERY TIMES
Singapore Orders : Orders will be shipped using SpeedPost Courier.
International Orders : For solid gold items, I ship using TNT Express. Delivery can take up to two weeks, depending on your location and custom delays.
Sterling silver items will be shipped using registered airmail with signature receipt, delivery can take between 14 to over 60 business days depending on YOUR COUNTRY'S POSTAL SYSTEM (eg if you are in the US, it will be delivered by USPS) Please see shop policies for full details.
All orders are shipped from Singapore.
All orders are gift wrapped.
Reserve Listings & Layaway Plans
Reserve listings for items will be held for 7 days - after that it will be removed if the transaction does not proceed, unless otherwise agreed. We reserve the right to refuse service on future orders / requests.
Layaway plans may be available and are generally split into three monthly instalments.
Please contact me via convo if you would like proceed with a layaway.
As soon as the last instalment is paid, your order will be shipped.
Please note that all payments for layaway are NON-REFUNDABLE.
** NOT VALID WHEN PROHIBITED BY LAW IN THE BUYER'S COUNTRY **
RETURNS & REFUNDS
Made to order items are not returnable or refundable.
All items are shipped guaranteed brand new, unused, and unworn. I do not subscribe to the practice of accepting returns and then clean up and ship it to another buyer as brand new. I would not like to accept a purchase on these practices and I am sure you do not like it too.
If I have shipped you a wrong item (SNAD or "Subject not as described"), please contact me within 1 day with a clear picture. Differences in shade is not a wrong item. Refunds for SNAD will be given only when the item is returned. If you do not want to return the item, you will not receive your refund. Under no circumstances shall the final refund value exceed the initial payment received.
Do you have a shop in Singapore? Can I visit your workshop? Can I buy directly from you? & Other Miscellaneous
Q : Do you have a shop in Singapore?
A : No.
Q : Can I visit your workshop?
A : No.
Q : Can I buy directly from you?
A : No. It's called fee circumvention and will get a shop closed permanently on Etsy.
Q : Can we do meetups to save on shipping?
A : No.
Q : Can I pick and choose from your stone selections?
A : No. It is not only polite - but more importantly, imperative - to ask, prior to purchase, if I have a certain colour. If the request is made during or after before any prior convos, your purchase will be cancelled.