Anonymous on Nov 8, 2011
Items were adorable. I have to admit that the shipping was MUCH slower than I expected and communication was lacking. Seller had trouble getting some items from her supplier and I wish she would have let me know ahead of time with better email communication rather than waiting for me to contact her looking for my merchandise.
Accepted payment methods
- Money Order
Any cancellations made after 3 days of purchase will be refunded minus a 10% service fee.
Checks and Money Orders must clear before item is shipped.
Shipments will be notified by email.
Because we make 90% of our products for your fur-baby are made to order- it may take 7-14 days for it to ship (as long as we have the correct size and measurements if needed). If it is the holidays or during one of our popular sales, it may take longer. If you need the product for a special date- please send us a convo and we will do everything in our power to get the item to you by that date.
Please remember that we are not a mass manufacturer and take great care with each item made- it may take a bit longer but the quality is superior and you will be getting a handmade unique item for your pup.
Refunds and Exchanges
Items damaged or lost in shipment will be on a case by case basis.
Returns are at the cost of the buyer and will be dealt with on a case by case basis. Written notification will be sent.
Additional policies and FAQs
Measuring your dog is simple and we will send you a measuring chart for you to follow and send back. We keep your dogs measurements on file for new items later on. Email : info [!at] clarkieandcompany.com
Wholesale inquiries are gladly taken. Email: info [!at] clarkieandcompany.com with Company contact information as well as Business License ID number. Net 30 accounts send credit sheet as well.
Visit www.clarkieandcompany.com for more items. If you need further assistance, please call Deb at 509-994-5562
Animals should always be supervised when wearing clothing. Please never leave your pet unattended while in apparel, and make sure not to leave apparel in a place where it may be ingested. It is the pet owner's sole responsibility to use our products responsibly and safely. We love animals and their safety is most important to us!