tessaaviet

Handcrafted things of loveliness made in Glasgow

8 Sales

tessaaviet

Handcrafted things of loveliness made in Glasgow

8 Sales On Etsy since 2012

0 out of 5 stars
(3)
Shop owner

Tessa

Contact

Announcement   To see what I'm up to find me on Facebook @ www.facebook.com/tessa.aviet

Announcement
Last updated on Mar 29, 2016

To see what I'm up to find me on Facebook @ www.facebook.com/tessa.aviet

Tessa

Contact shop owner

Tessa

Reviews

No reviews in the last year
Jamie Ward

Jamie Ward on Mar 31, 2015

5 out of 5 stars

I quickly glanced over the pattern. It loos pretty straight forward with lots of photos and pattern I can't wait to make it.

Anonymous on Jan 31, 2013

3 out of 5 stars

Anonymous on Jan 31, 2013

3 out of 5 stars

Shop policies

Last updated on September 11, 2015
Hello!

Thank you for taking the time to look at my Shop Policies.

Please note before purchase:

Unless it is a PDF pattern - all tessaaviet items are handmade to order and take 5-7 days to produce before shipment.

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One of the main reasons I choose to hand make my products to order is to ensure that each item is given the care and attention it deserves.

Also from a basic environmental perspective, I feel really strongly that pre-making and stockpiling goods does nobody any good!

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Accepted payment methods

Payment
All payments are via PayPal.

Please pay for items within 3 working days of ordering - unless it is for a digital file which you can pay instantly for.

Once your payment has been received I will begin making the item.

If payment is not received within three working days then this will also mean the order may be subject to cancellation.

*********ORDER CANCELLATION**********

If you wish to cancel an order, please do so before making your payment, as once you pay for the item a refund will not be provided.

Please refer to Distance Selling Regulations regarding custom made items.
Shipping
Purchases within the UK are sent out via Royal Mail's Second Class service, and orders should arrive to you within 3-5 days of posting.

If you would like your purchases sent First Class or Recorded Delivery, then please let me know and I will requote for postage and packing.

If for any reason your package has not arrived within 15 working days, please contact me via email.

All orders will be wrapped as carefully and minimally as possible. If you have any specific requests regarding packaging - please let me know when placing your order and I will do my best to help you.
Refunds and Exchanges
Please note BEFORE purchase:

tessaaviet products are handmade to order and may not look exactly like the stock photo shown. The fabric pattern may vary in layout depending on where the template has been placed on the fabric before cutting. This process makes every handmade product unique.

**************PERSONALIZED / CUSTOM MADE ITEMS****************

If a personalized / custom made item has been ordered (for example if a choice of initial or particular fabric has been specified) then unfortunately I am not able to accept a return or give a refund unless the item is faulty or has been damaged during shipping.

**************NON-PERSONALIZED / CUSTOM MADE ITEMS****************

If you have ordered a non-personalized / custom made item and have any concerns, please contact me immediately via email.

If any items are to be returned they must be returned unused and in perfect condition for resale. You will be responsible for return shipping costs, and it is recommended to obtain a certificate of posting as I cannot be held responsible for goods lost in transit.