Fine art and original creations by Heather Middlebrooks

Knoxville, Tennessee

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Heather Middlebrooks

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Heather Middlebrooks

Shop policies

Last updated on April 29, 2022

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Thanks for visiting That Bird Lady.

All my items are handmade and hand-crafted by me or by my friend Katherine where noted.

If you have any question at all about any of my items please feel free to convo me at any time and I'll answer you as soon as possible.

Accepted payment methods

Returns and exchanges
Please contact me if you are not satisfied with your selections so that we can work out a happy solution. Please email me upon receipt of package so that I can resolve it quickly.

However, shipping fees are not refundable and the return shipping cost is the responsibility of the buyer.

Refunds (less shipping costs) will be issued upon my receipt of the product in it's original packaging. You must ensure that you obtain a proof of posting and/or adequate insurance/delivery confirmation if returning a package as I am not responsible for any items that are lost/damaged while in transit to me.

All Artwork is insured. In case of damage during shipping, please contact me as soon as you receive the shipment.
**currently accepting Paypal**

Please make payments in a timely manner, 3 days is preferred. However, if more time is needed please convo me and I'm sure we can arrange a brief hold; otherwise items will be returned to stock after 7 days.
Rates are displayed at the bottom of each listing.


All items ship 48 business hours after the payment is received and clears

//Jewelry, Bags, and Crafts Shipping//

All items will be shipped USPS. Please convo me to let me know if you wish to insure your order or if you prefer to upgrade to another type of delivery so that I may provide you a quote of the additional cost.

//Fine Art//

All canvases are gallery wrapped and protected with bubble wrap and professionally packed with care in corrugated boxes. insured, and shipped by Standard Ground Shipping.

Tracking #, if available, will be provided upon request.
Additional policies and FAQs
CUSTOM REQUESTS: I am not currently accepting custom art/commissions