ThatGemShop

Fabulous Gemstones For Your Beading Needs!

430 Sales

ThatGemShop

Fabulous Gemstones For Your Beading Needs!

430 Sales On Etsy since 2007

0 out of 5 stars
(341)

Shop owner

Michelle

Contact

ThatGemShop is taking a short break

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Note from shop owner I'm a little swarmed with too many things right now so have decided to close That Gem Shop for a bit. Sincere thanks to all my customers for the past support. I might open it up again in the future, so if you'd like, you can sign up to be notified. Thank you!

Note from shop owner

Last updated on Sep 1, 2011

I'm a little swarmed with too many things right now so have decided to close That Gem Shop for a bit. Sincere thanks to all my customers for the past support. I might open it up again in the future, so if you'd like, you can sign up to be notified. Thank you!

Michelle

Contact shop owner

Michelle

Reviews

No reviews in the last year

Anonymous on Dec 8, 2010

5 out of 5 stars

Great seller to deal with, fantastic item and packaged well. Will definitely buy from again!

Anonymous on Dec 8, 2010

5 out of 5 stars

Great seller to deal with, fantastic item and packaged well. Will definitely buy from again!

Anonymous on Oct 25, 2010

5 out of 5 stars

Really beautiful, I'm very happy! nMany thanks and kisses. nSilvia

View all 341 reviews

Shop policies

Last updated on April 1, 2011
Hello and thank you for stopping by That Gem Shop. I hope you will find that gemstone here for your beading needs and inspiration!

That Gem Shop is a business unit of Jewel Parlour, a Singapore registered business.

For queries or requests, please click on "Contact" on your left hand column to send me a conversation (convo) or e-mail thatgemshop [!at] gmail.com

For handcrafted jewelry, visit http://jewelparlour.etsy.com
For handcrocheted amigurumi dolls, visit http://thedancinghippo.etsy.com

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
Prices here are in USD. Payment by Paypal and credit cards are accepted.
For more info on Etsy's checkout process, please read
http://help.etsy.com/app/answers/detail/a_id/339/kw/checkout
For more info on paying by credit cards, please read
http://help.etsy.com/app/answers/detail/a_id/361

Singapore buyers can pay in SGD via interbank transfer (most preferred). Indicate this under “Message to Seller” when you checkout, and I will convo you thereafter with payment instructions and bank details. SGD payments by Paypal or credit cards are also possible, please convo me for details before purchasing.

Kindly make full payment within 3 days of purchase. Otherwise, the transaction will be cancelled and item relisted. If you need more time, please do let me know so that we can work something out.
Shipping
All items are packaged in ziplock bags, bubble-wrapped and shipped in bubble mailers via REGISTERED mail. This requires a signatory upon receipt.

For purchases in a single receipt:
Local rates: 1st item US$2 (S$2.50), each additional item US$0.20 (S$0.30)
International rates: 1st item US$2.80, each additional item US$0.50

Your items will be shipped to the address as stated on your Etsy receipt. Kindly ensure that the address you keep on Etsy is accurate and up-to-date.

If you wish to combine items from both Jewel Parlour, That Gem Shop and/or The Dancing Hippo, just leave a note under "Message to Seller" during checkout and wait for your revised invoice.

Item(s) will be shipped within 2 business days after payment is cleared. Item(s) paid by e-check will be shipped after e-check clears, which takes about 4 business days. There is no shipping on Sat/Sun/Public Holidays. Once your package is shipped you will receive a notification convo on Etsy with the Registered Article (RA) number. Delivery takes approximately 2 to 3 business days for Singapore orders and about 8 to 14 business days for international orders from the date of shipment, subjected to seasonal traffic, weather conditions and customs clearance. US customers, please note that heightened aviation measures on all inbound US flights, and increased airline and customs screening of all items at Singapore and US may cause delivery delays.

Registered mail offers limited tracking for some countries, and insurance coverage of up to S$68 (approx US$50 at current rates) should the package be confirmed lost. If you did not receive your package after 18 business days please convo me or e-mail thatgemshop [!at] gmail.com so that I can help you raise an offical enquiry with the postal authorities. Do note however, that the entire tracing and claim process can take up to 2 months.
Refunds and Exchanges
All items have been as accurately represented as possible to the best of my ability in the pictures and descriptions, subject to monitor color variations. Customer satisfaction is very important to me, so if there is something about your purchase you are not satisfied with, please contact me before leaving feedback so that I can make it right. You can drop me a convo or e-mail thatgemshop [!at] gmail.com within 3 days of receipt of your item and I'd be happy to work out the details with you.

If you wish to return your item for a refund, please let me know before doing so, and the item has to be sent back in its unused original condition at your own cost for your refund to be processed. Beads that show signs of usage will not be refunded. Refunds will be net of shipping costs. Unfortunately we cannot be responsible for returns lost in transit.

Refunds are not applicable to sale items.