Handcrafted Artisan Jewelry in Stone and Sterling

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Quality 2 Shipping 14 Customer service 9

Shop policies

Last updated on February 7, 2011
Hello! So glad you dropped by. I am honored that you have taken an interest in my little shop here on Etsy.

I love to do custom work, and I am always happy to resize bracelets and necklaces if possible. Also, I can switch out most earrings from ear wires to posts and vice versa. Just ask in a convo.

Accepted payment methods

Returns and exchanges
Your satisfaction is of the utmost importance to me. If you have any questions or concerns on your shipment when it arrives, be sure to contact me within 7 days of receipt as indicated by the USPS delivery confirmation (if shipped within the US) so that we can get those questions or concerns resolved. You can email me at the contact given during purchase and on the receipt included with the shipment. Should we come to the decision that a return is the only way to resolve a concern, you will be responsible for the cost of shipping and insurance back to me. All returns must be completed within 14 days of receipt.
I accept PayPal only, but you can also use a credit card through the PayPal payment process without having to have a PayPal account, and e-checks are available also through PayPal. Payments should be completed within 48 hours of "purchase" on the Etsy site. If I have had no contact from you during that time and the item remains unpaid for after 48 hours, the purchase will be canceled and negative feedback will be left. If you have ANY questions on the payment process, please be sure to contact me before the end of the two days so this does not happen. It is very important to me that you are a very happy and satisfied customer!

Please note that SALES TAX will be charged on all purchases made within the state of Texas.
Your jewelry purchase from that's Headley! will arrive in a lovely gift box. I ship for FREE to destinations in the US via First Class USPS, with delivery confirmation on all shipments, and insurance on purchases for more than $50USD. International orders are shipped First Class as well, with shipping rates indicated on each item. It is the customer's responsibility for all fees associated with Customs in their country.

I ship within 48 hours of completed payment. If you choose e-check as your method of payment on PayPal, please be aware that shipment will be delayed until payment has cleared. This may take up to 10 business days.
Additional policies and FAQs
I am very convo-friendly, so please do not hesitate to contact me for questions, concerns, or other items of interest. I just ask for no generic spam, please!

So take your time, have a look around, and congratulations for getting to the end of the "small print." ^_^