theHouseofLux

The House of Lux - Eco-Luxury Clothing & Gifts

Burbank, California · 370 Sales

theHouseofLux

The House of Lux - Eco-Luxury Clothing & Gifts

Burbank, California 370 Sales On Etsy since 2008

5 out of 5 stars
(74)

Announcement   Classically Styled Eco-Luxury Clothing and Gifts for Children and Adults. Hand Crafted from Vintage, Remnant and Reclaimed Fabrics, Papers, and Trims.

Announcement

Classically Styled Eco-Luxury Clothing and Gifts for Children and Adults. Hand Crafted from Vintage, Remnant and Reclaimed Fabrics, Papers, and Trims.

theHouseofLux

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theHouseofLux

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Reviews

Average item review
5 out of 5 stars
(74)
Katie

Katie on Oct 31, 2017

5 out of 5 stars

Wonderful customer service and an amazing outfit for Halloween circus costume! Everything here is wonderfully made and exceeded my expectations. Very happy with my purchase.

View all 74 reviews

Shop policies

Last updated on May 3, 2018
These beautiful & thoughtful hand-made pieces, inspire the imagination and cater to those with distinct style and taste. Each product is designed to capture the classic silhouettes from bygone eras, but with unique fabric and detailing choices which set them apart from other brands. The House of Lux is making conscience efforts to purchase nearly 90% of the fabrics from passed over remnants, discontinued patterns and vintage scrap.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 6 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Please contact shop owner regarding specific garment for return policy. Made-to-Order pieces are not eligible for return.
Shipping
Ordering - Since all our pieces are lovingly hand-made please allow between 2-4 weeks for delivery. Of course if the item is in stock we will ship it immediately.

International Orders - Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Additional policies and FAQs
PLEASE NOTE: All pieces are created by hand, so no two items are identical. That’s the beauty of the product! Many of our items are hand-made from rare and unique fabrics, therefore allow for slight variation. If there is a particular fabric you see that you are absolutely MAD about please contact us to check availability. We will notify you immediately if a fabric or style is no longer available.

SIZING - We use standard U.S. sizing for infants and Toddlers.

CUSTOM ORDERS - Yes, we do offer custom orders. Please send a email with detailed information and description. Please include a phone number so we can discuss the garment. And also allow additional time for custom orders.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices. Nathan should then go on to include information on the following:

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU:
I store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Angela Vickers, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hautebebe [!at] thehouseoflux.com Alternately, you may mail me at:
Angela Vickers 11201 Arminta St. Sun Valley, CA 91352