
theKRAFTbox is taking a short break
Reviews
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txdispatcher1 on Mar 3, 2019
1 out of 5 starsPlaced an order on Feb 5th for a necklace that was supposed to ship between Feb 14th-21st. Then an update that it would ship between the 22nd-26th. I messaged the seller twice about an update and never got a reply. Wasn’t until today, March 3rd, almost a month later I opened a case with Etsy that the shop owner has decided to cancel my order and issue a refund. POOR CUSTOMER SERVICE! WILL NOT COMMUNICATE!! DO NOT RECOMMEND!!
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Fallon on Feb 20, 2019
1 out of 5 starsI have not received my items from this seller nor have I received any correspondence as to why my items were not delivered in a timely manner. I was extremely excited to receive these items but now I am gravely disappointed in the service I have received as well as the lack of consideration as a customer.
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Shannah Rider on Jan 12, 2019
5 out of 5 starsI love my ring! It turned out even better than I had hoped. From order date to delivery date was very reasonable and within the estimated delivery time frame given. So pleased.
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Catrena on Dec 28, 2018
5 out of 5 starsThis was an amazing gift for my girlfriends college graduation. Its absolutely beautiful and perfect for what I was wanting to give her. Shipping was great, thanks so much for sending it to her while I was there!!!
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Melani on Dec 20, 2018
1 out of 5 starsWas promised this by the 19 th and haven’t received anything, also emailed seller twice with no reply, was hoping to have this by Christmas seeing how I ordered it a month ago... So seller promised she would send “another” out to be here today, and there is nothing... I would not recommend buying anything from her. Forget trying to email her because she doesnt respond Email to her: The fact you told me I would have it Monday and I didn’t instead of being honest, you wouldn’t reply to any emails. You didn’t send it the first time like you said you did. You are a horrible person to order from and that’s a shame. I will leaving another review to warn people about the way you are. I hope you are happy with yourself.
Traci responded on Dec 28, 2018
The escalating rants speak for themselves about this buyer. I have communicated with this person and sent out a second order. Online selling and buying is at the mercy of the postal system. This time of year, shipments get delayed and even lost. Just this morning I received a message from her saying “I would like a refund ASAP.” I clicked on the tracking link from her order and the status had been “Out for Delivery” for 3 hours. She either can’t figure out how to check or thinks she can threaten a seller with additional hateful review comments. You can’t fix crazy or irrational. Just part of doing business online where buyers can hide behind a screen. Some people shouldn’t shop online. Etsy needs to implement a buyer review system to warn other sellers!
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anapier3247 on Nov 6, 2018
1 out of 5 starsI would not recommend ordering from this vendor! She was very nice when she responded, but never received 2 out of 3 orders that she supposedly sent!! 45.00 LOSS!!
Traci responded on Nov 27, 2018
This buyer not only received the order she paid for, she also received a FREE replacement cuff because I personally noticed she ordered the baby size cuff for a 7 year old. So I sent another cuff in the correct size without charging her for the item or for shipping it. I actually lost money on this order, not the buyer. However, when she didn't receive the free item by the child's birthday, she left this review deciding that the whole order was pointless since she didn't have a cuff to fit the child to give on her birthday. I've given adequate time and opportunity for her to receive the free cuff, gift it and give different feedback before posting my response.
About theKRAFTbox
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Some of the metal hand stamping magic tools!
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Lots of designs...lots and lots and lots!
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Never thought I'd love hammers like I do...
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Everything is done in my studio, including photographing the finished pieces.
Creating lovely personalized jewelry and accessories.
Shop members
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Traci Todaro
Owner, Designer, Creator
I'm a one woman business, creating individual hand crafted, hand stamped jewelry and gifts one at a time.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
I am happy to accommodate your custom and personalized order requests. Please submit any personalization EXACTLY as you want it to appear, including spaces, capitalization, punctuation, designs, etc.
Custom and personalized orders are not eligible for returns or refunds, unless I make a personalization mistake. If the error is mine, I will gladly cover return shipping to me, correction of the mistake, and shipping back to you.
Sizing details
Please reference pictures as well as the item description details. However, sizing is often difficult to determine by looking at pictures online, and even by reading size specifications.
Ask any questions related to sizing that determines your purchase decision prior to completing your order and payment.
What is “Hand Stamped”?
Hand stamped metal is the art of using forged steel stamps and a hammer, striking each character into metal to leave an impression.
No machine is used, and it is a very different process from engraving. Engraving scratches the design into the metal, removing metal. Stamping only displaces or "moves" the metal. Often the impressions show through to the back, like traditional military dog tags.
The imperfect handmade look of this technique is the charm of hand stamping for those who love it! The letter spacing and impression depth is never identical from letter to letter and piece to piece.
If the more perfect styling of engraved lettering appeals to you, you may prefer engraving for personalization over hand stamping.
Care instructions
Remove your hand stamped jewelry during extended exposure to water, including showering/bathing, swimming, washing dishes, etc. Swimming pool & ocean water properties can react adversely with many metal types.
Put your jewelry on last & take it off first. Avoid lotions, sprays, perfumes, cleaners, etc. These can coat, dull & damage your jewelry.
Store jewelry in a closed jewelry box, an airtight container or bag to prevent tarnishing. Don't store in your bathroom & protect against humidity or moisture.
A jewelry polishing cloth will restore your jewelry metal to its original luster. Don't use liquid or chemical cleaners. These can damage some metals & remove the darkening agents applied to the stamped areas.
Aluminum as a jewelry metal?
Aluminum is a terrific jewelry metal! It is great for those with metal sensitivities as it contains no nickel, lead or other metal irritants. It is durable and strong but also LIGHTWEIGHT. It is also very corrosive and tarnish resistant, and is lead, nickel and cadmium safe.
*Note: Please do not confuse the lightweight feel of aluminum for a low quality product! I use a high grade food-safe quality aluminum sheet metal. If you prefer heavy jewelry, aluminum may not be your preferred metal!
Other materials I use: pewter, sterling, copper, bronze, stainless steel, leather, beads and crystals, and other specialty materials.
*Note: Most pure metals can tarnish or darken over time. Polish with a jewelry cloth to restore luster and color.
When will I receive my order?
My processing time varies depending on the season of the year and order volume. Please check the estimated processing time in your shopping cart before ordering. And then check the specific scheduled ship date on your order in your Etsy account once your order is placed.
Processing time is the amount of time between when you pay for your order and when I hand it over to the post office to ship it. It does not include actual mail transit time handled by the postal service.
I create each piece by hand, start to finish, after you place your order. Your order is processed in the order it was received in my order queue.
Wholesale availability
Please send me an Etsy message to inquire about wholesale product availability.
International Orders
I am not taking international orders at this time.
Gift wrapping and packaging
Every order from theKRAFTbox is packaged beautifully and securely for safe shipping. Most orders are shipped in a gift box with a ribbon. If you are ordering multiple items, message me about adding on gift boxes if you would like all items packaged individually.
I can't find an answer to my question.
Please feel free to message me in Etsy about any of my listings, the ordering process, available options, etc. I answer Etsy messages at least once a day, and I try to get back to you right away when at all possible.