theagateworks

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theagateworks

Reviews

Average item review
5 out of 5 stars
(2510)
johnmar3

johnmar3 on Sep 27, 2016

5 out of 5 stars

Nice colors and nice polish.

johnmar3

johnmar3 on Sep 27, 2016

5 out of 5 stars

Awesome! This has lots of detail, good size, nice edges.

johnmar3

johnmar3 on Sep 27, 2016

5 out of 5 stars

Lovely cut and colors. Thank you.

johnmar3

johnmar3 on Sep 27, 2016

5 out of 5 stars

Nice cut and size. Well done.

johnmar3

johnmar3 on Sep 27, 2016

5 out of 5 stars

Beautiful, well made cabochon. Thanks!

The Stone Pearl

The Stone Pearl on Sep 20, 2016

5 out of 5 stars

Awesome stone, carefully orchestrated by your lapidary excellence! Always happy with the cabs I buy from Gary & Kathie. Wonderful shop and proprietors. Many thanks!!!

The Stone Pearl

The Stone Pearl on Sep 20, 2016

5 out of 5 stars

Such vivid colors and so pleasing to look at. Many thanks.

View all 2510 reviews

Shop policies

Last updated on February 4, 2011
Gary and Kathie McFarlane have been mining and cutting gemstones since 1980. What started as a family hobby has evolved into a passion for working with stones.

Our goal is to showcase all of the colors, patterns and beauty that are present within each stone.

The Agate Works was created to provide jewelry artists and cabochon collectors with unique gemstones of high-quality workmanship. Many of the materials we offer have been self-mined from the Western United States and Mexico.

Please let us know if you need a unique stone for a special project.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Check
Payment
We prefer payment through PayPal, but will also accept payments by check. Please be aware that payment by check will result in delay of shipment until it has been confirmed that the check has cleared (up to 10 days).

We would appreciate payment within 7 days of purchase, but will hold an order open for as long as 14 days with notice to us that you are considering the purchase of an additional item. We would like to encourage use of combined shipping to reduce the cost of postage and handling to our customers.

Payments through PayPal require shipment to the address verified by PayPal.
Shipping
We typically ship through the USPS using First Class -- Parcel. Please let us know if you prefer another option and we can revise our shipping and handling cost to meet your needs.

Insurance is available to the buyer as an option at a cost of $1.50 per shipment (yes, we subsidize the cost to encourage our buyers to insure their purchases). Once the package has been shipped, The Agate Works will not be responsible for lost packages if insurance was not purchased.

We will be pleased to ship to our international customers. Please contact us in advance of purchase to confirm the shipping and handling cost for destinations outside of the U.S. and Canada. The buyer is responsible for payment of all applicable customs fees.
Refunds and Exchanges
We know that a stone in the hand sometimes looks different than a picture on your computer screen. We will gladly refund your purchase price, minus shipping and handling costs, for unaltered cabochons that are returned within 7 days from the date of payment. Please advise us if you are planning to return an item to allow us to expedite your refund.
Additional policies and FAQs
We offer custom cutting of cabochons from your slab(s). Please let us know what you might like and we will be happy to provide a quotation to meet your requirements.