TheArtfulTwig

Artisan Handmade Jewelry

Tucson, Arizona 465 Sales On Etsy since 2013

5 out of 5 stars (150)

TheArtfulTwig

Artisan Handmade Jewelry

Tucson, Arizona | 465 Sales

Steve-Anna Stephens

Contact shop owner

Steve-Anna Stephens

Announcement    Free USPS Priority Mail Shipping for US orders over $100.

Announcement

Last updated on Nov 3, 2018

Free USPS Priority Mail Shipping for US orders over $100.

Reviews

Average item review
5 out of 5 stars
(150)
See reviews that mention:
quality 19 shipping 11 customer service 12

About TheArtfulTwig

Sales 465
On Etsy since 2013

Crafting artful, elegant designs inspired by Nature. Based in the tranquil Sonoran Desert.

"The purpose of art is the gradual, lifelong construction of a state of wonder and serenity."
– Glenn Gould

Art in many forms has been tugging at my sleeve, trying to get my attention, for as long as I can remember. My life was busy; I traveled often and moved from place to place.

When I landed here in Tucson, I discovered this city is host to one of the world's largest gem and mineral shows each year, and I discovered that living in the desert is a constant source of inspiration. I soon found myself immersed in making jewelry, and have been honing my craft as a metalsmith since 2009.

Each piece of jewelry is inspired by a sentiment, or sometimes even the metal and stones themselves. It's so rewarding when my customers let me know that a piece brings them joy, or that my work means something special to them, as well.

Shop members

  • Steve-Anna Stephens

    Owner, Maker, Designer, Curator, Photographer

Production partners

  • Family Owned and Operated Casting Company

    United States

    A limited number of pieces in my shop are cast based on my original designs. I send my handmade design to my caster, and then I do any and all finishing work to translate the cast component into the finished product you see listed in my shop.

Shop policies

Last updated on May 17, 2018
Welcome to The Artful Twig!

My shop features artful, handcrafted jewelry, all designed and made by me. I use only high quality materials, and pay thoughtful care and attention to each piece I create.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
❖ REFUNDS
If something doesn't arrive in a reasonable amount of time, or is damaged upon receipt, or you are unsatisfied in any way, please contact me right away. I will do my best to resolve any problems so that you have a positive experience shopping with The Artful Twig.

If for any reason, you are not satisfied with your in stock purchase, you may return it for a refund, minus the cost of shipping. You must return ship the item or items back to me within 14 days of receipt in order to receive a refund. Items must be in their original condition and packaging, and unworn, and the buyer is responsible for return shipping costs, including insurance. The refund will be issued to the original credit card used for payment as soon the acceptable return is received.

Custom items, including personalized items, and made to order/custom sized items: Unfortunately, these specially made items cannot be returned. Please contact me to see if there is anything we can do to make you happy with your purchase.
Payment
AZ residents will be charged 6.1% sales tax.

❖ CANCELLATIONS ❖
If you change your mind after placing an order, please contact me right away as items ship out promptly. If the item already shipped prior to your cancellation, you may return it under the conditions stated in the Return Policy, and you will receive a refund for the amount paid minus the shipping costs.
Shipping
❖ US PURCHASES ❖

Items ship via USPS Priority Mail. Most items ship within 3-5 business days of payment receipt, unless otherwise arranged or noted on the listing. Priority Mail delivery time is estimated from 2-3 days, although it might vary.

If you prefer a lower cost shipping option, please contact me and we'll arrange that.

❖ INTERNATIONAL PURCHASES ❖

Ready items will be shipped within 3-5 business days. We may use U.S. Postal Service, UPS, or another delivery service. If you have special requests regarding specific delivery services, please contact me before purchase. I will be happy to work with you and quote an accurate shipping fee. Certain countries may be excluded at the shop's discretion.

The shipping price for items shipped outside of the US to countries noted as "Everywhere Else" is estimated at $45 for items under $100 US. If the actual cost of your shipping is less than $45, you will receive a refund for the difference. If you order additional items, there is also an additional charge to cover additional shipping and insurance costs.

I will contact you with the actual cost of shipping your item(s) once you have made your purchase, and refund any shipping overages.

If you require expedited shipping, please contact me and we'll work out the difference in cost, or, if you prefer a more cost effective shipping option I will work with you to arrange that, too.

❖ CUSTOMS, DUTY TAX, VAT ❖

Please be aware of your country's custom regulations! You are responsible for any and all taxes, duties, V.A.T., import taxes or other applicable customs charges. Packages are marked accurately as to their contents and value.

❖ INSURANCE & SIGNATURE CONFIRMATION ❖
All shipments over $100 are insured and require a signature confirmation for delivery, unless other arrangements are made.

❖ PAYPAL SHIPPING ADDRESS ❖
If you use PAYPAL to pay for your order, after you have completed your payment through PayPal, please DOUBLE CHECK THE SHIPPING ADDRESS before clicking the "SUBMIT" button to make sure the address is correct. It is your responsibility to ensure the correct shipping address.

❖ SHIPPING UPGRADES/DOWNGRADES ❖
Please contact me if you want expedited shipping, either domestically or internationally. I will calculate the revised shipping cost and send you an invoice for the difference. I'm also happy to send your order via a lower cost option if you prefer, just contact me and we'll work it out.

❖ PACKAGING ❖
Your items will be artfully packaged in a recycled box and tied with a ribbon. All items will be carefully packaged for safe delivery.

❖ GIFT PURCHASES ❖
If you would like your items shipped to someone as a gift, please enter that address when prompted for the shipping address, and I will ship directly to that address.

NOTE: If you pay with PayPal, you MUST enter the correct shipping address IN PAYPAL to reflect your recipient's correct address. Please double check that the "SHIP TO" address is correct in Etsy before clicking the "Submit" button to complete your order. The buyer is responsible for ensuring that the "SHIP TO" address is correct in PayPal.

Please let me know if you would like for me to include a short message on a gift tag with your gift (only a few short lines, please, as the tag is small).


❖ CUSTOM ORDERS ❖

Payment is due in full up front on all custom orders - thank you!

There are no returns accepted on custom work unless the item is defective.
Additional policies and FAQs
❖ PRIVACY POLICY ❖

Etsy cares deeply about privacy, and as an Etsy Seller, so do I. We believe in transparency, and we’re committed to being up front about our privacy practices, including how we treat your personal information.

As a US-based Seller on Etsy.com, The Artful Twig sells to Buyers in multiple countries, as noted in the shop listings under "Shipping & Policies." As a Buyer, the information you provide is used only for Etsy-related communication and transactions, regarding order fulfillment, shipping/delivery, and providing customer support.

The personal data you provide is retained for legal, business and tax records only, and will not be used by The Artful Twig for marketing purposes, or transferred or shared with any other entity, without your express permission. If you have any concerns about my privacy policies, please contact me.

Account and transaction information is retained by Etsy electronically according to the Etsy Terms of Use.

Please review Etsy's Privacy Policies outlined here, which you agree to whenever you enter into any transaction or service on Etsy:

https://www.etsy.com/legal/privacy/