~I request payment, via PayPal, within three days of purchase.
If you need more than three days (or PayPal doesn't work for you), please contact me via Etsy conversation and I will try to work out a reasonable time frame with you.
Orders that have not been completed within 7 days, without correspondence, will be cancelled.

~Your order will be shipped within 1-3 business days after receipt of payment.
~Original stretched canvas paintings are wrapped in protective bubble wrap, packaged with padding in a specially ordered 13x13x2 cardboard box and shipped via UPS first class mail.
~Prints are packaged on a cardboard back in a protective cello sleeve and shipped in a sturdy chipboard flat mailer via USPS First class mail.
~ACEO originals are packaged in a hard plastic toploader, prints will be in a cello sleeve between chipboard, and they are shipped in a small envelope, via USPS First Class Mail.

~I do my very best to insure that each piece arrives in excellent condition...so please let me know if it does not, so that I can correct the problem. It is my goal to see the customer satisfied:-)

~I accept custom work as time allows, and will carefully consider all requests to satisfy the customer.
~All custom work will require 1/2 down and the second 1/2 is due before shipment. I will post pictures of the custom order before the transaction is completed.