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Shop policies

Last updated on March 16, 2011
The Bath Project is a family run business and we don't work on weekends or holidays, that’s family time. Please know that your order will be printed and added to the "To Make" list on the next business day.

Each of our products are carefully handcrafted in small batches, after they are purchased, to ensure quality and absolute freshness. If you have any allergies, please let us know upon purchasing and we will work together to make a skin friendly product just for you. We also offer unscented products. We use certified organic carrier oils, essential oils, butters, herbs and seeds. We also use high quality, skin safe fragrance oils and colorants.

Our soaps are completely handmade, using the cold process method, using certified organic oils and cure 4-8 weeks before being listed.

Our melt and pour soaps do not contain funky chemicals that are harsh on the skin, they lather beautifully and give us the ability to make rainbows, legos and monkey faces!

As yummy as our products are, they are *not* edible.

If you have any questions, concerns, or comments please feel free to ask, we will answer your questions or concerns!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
I accept all major credit cards, PayPal, and e-check via PayPal (this method usually takes 9-14 days to clear and your order
will not be processed or shipped until payment has cleared). For local orders I accept cash. I do NOT accept personal checks. International buyers are responsible for customs fees, duties & taxes.

NEVADA STATE TAX ~ 8.1% sales tax will be collected from Nevada
residents (Clark County), this will be added to your order once you sign in to paypal.
Shipping costs have been figured to be as accurate
as possible (all packages include free delivery confirmation). If there is an overcharge for shipping I will happily refund the difference as I do not make money off of shipping costs. The cost for shipping includes postage and the shipping supplies needed to get your products to you safely. Also, please keep in mind that although the product may come in a 2oz or 8oz jar, the finished weight of the products are several ounces heavier and this does affect the cost
of shipping. I do combine shipping and will contact you to let you know and send a revised invoice via Paypal. I ship via USPS first class, priority or priority flat rate, depending on the weight of your order. Please make sure that your
shipping address is correct and current in both Etsy & Paypal. We are NOT responsible for shipment to the wrong address due to buyer negligence. International buyers are responsible for customs fees, duties & taxes.

INSURANCE ~ I am not responsible once the package leaves my
hands. I do understand that packages get lost, bumped, banged and damaged through transit. If you want to purchase insurance please inform me of such and I will send you an invoice through Paypal.

LOCAL DELIVERY ~ If you live in the Las Vegas / N. Las Vegas /
Henderson / Green Valley / Summerlin / Boulder City area, please convo me regarding delivery options (a $5.00 delivery charge will be added to your order).
Refunds and Exchanges
RETURNS ~ Due to the nature of my products I cannot accept
returns. If, for some reason, you are not satisfied with your purchase, please contact me and I will do my best to create happiness.
Additional policies and FAQs
SPECIAL INSTRUCTIONS ~ If you need your order ASAP or to arrive
on a specific day for that special event, or you're only going to be at that hotel until a certain date, please include all of that important information in the note to seller when checking out, so that I can give your order the special
attention it deserves. I’d rather you provide too much information than not enough. A $5.00 rush order charge will be added to your order total. Please do not hesitate to contact me as I will happily work with you.

GIFT ORDERS ~ Gift orders are welcome! If you’d like your order
wrapped up pretty, please add this to the note to seller upon checkout along with any little notes you'd like included. There will be a $1 charge for this & an invoice will be sent via paypal.

RECYCLE ~ Recycle to keep it green and clean!! The Bath Project
wants to do our part to keep it clean. We want you to help too by sending us your empty The Bath Project jars. For every 5 jars you send back to us, we will give you 25% off you next order.