CaitlynRosePretties

Caitlyn Rose Felt & Floral Pretties

Nottingham, United Kingdom On Etsy since 2017

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Buyers bought gifts from this shop and gave them 5-star reviews!

CaitlynRosePretties

Caitlyn Rose Felt & Floral Pretties

Nottingham, United Kingdom | 1,281 Sales

Announcement    Welcome to Caitlyn Rose ~ Handcrafted Felt & Floral Pretties.

All UK orders are sent standard post (this is NOT a tracked service).
To help save the environment and reduce on paper, all of my orders are paid for and printed off online, and put straight into the post box.
In the unlikely event of a parcel being lost in transit, a refund or replacement will only be processed AFTER I have claimed and been refunded via royal mail as per their claims procedures.

There is the option to upgrade shipping, where your order will be sent 1st class signed for. This does not alter the turnaround time of your items though.

International orders are sent international standard - this is NOT a tracked service. I strongly urge customers to upgrade to the tracked service during current times.

Thank you for understanding. Stay safe!

Make sure you keep up to date by following us on instagram @caitlyn_rose_

For my full range of felt floral hair accessories please visit my website www.caitlynrosepretties.com

Thank you for visiting my etsy shop and supporting my small business

Announcement

Last updated on Sep 7, 2020

Welcome to Caitlyn Rose ~ Handcrafted Felt & Floral Pretties.

All UK orders are sent standard post (this is NOT a tracked service).
To help save the environment and reduce on paper, all of my orders are paid for and printed off online, and put straight into the post box.
In the unlikely event of a parcel being lost in transit, a refund or replacement will only be processed AFTER I have claimed and been refunded via royal mail as per their claims procedures.

There is the option to upgrade shipping, where your order will be sent 1st class signed for. This does not alter the turnaround time of your items though.

International orders are sent international standard - this is NOT a tracked service. I strongly urge customers to upgrade to the tracked service during current times.

Thank you for understanding. Stay safe!

Make sure you keep up to date by following us on instagram @caitlyn_rose_

For my full range of felt floral hair accessories please visit my website www.caitlynrosepretties.com

Thank you for visiting my etsy shop and supporting my small business

Items

 
Leesa C

Contact shop owner

Leesa C

Reviews

Average item review
5 out of 5 stars
(176)
See reviews that mention:
quality 18 shipping 15 customer service 12

About CaitlynRosePretties

Sales 1,281
On Etsy since 2017

CaitlynRose

Welcome

I'm Leesa, and I run CaitlynRose around my family, and part time job as a supply teaching assistant.

In 2014 I decided to turn my hobby of making hair pretties for my own daughters into a business.

All of the pretties in my store are lovingly handmade by myself, using only quality fabrics and supplies, and with that extra attention to detail

This year (2020) I am making a conscious move towards working much more with felt. Whilst this will mean less bows, it means many more floral headbands, and with a brand new felt decor range coming soon. Exciting times ahead!

Any materials and fabrics I do use are all EN71 certified, meaning they do not contain any harsh chemicals and are deemed safe for babies and children.

Thank you for supporting my small business, I hope you love my pretties as much as I love creating them.

Keep up to date:
Facebook /caitlynrosepretties
Instagram @caitlynrosepretties

Shop members

  • Leesa

    Owner, Creator, Maker, Admin, Delivery Official, Accountant Etc Etc

    Mum, wife, and small business owner. A creative soul, and Formula 1 Fanatic!

  • Timmy

    Post Man Greeter

    Alerts me to when more lovely supplies have arrived 😉

Shop policies

More information

Last updated on Apr 15, 2020
Frequently asked questions
Request a custom order

Contact me for custom orders.

Need a hair pretty to compliment a special outfit? No problem.

Want one of my tutus, but in a mix of 2 or 3 of the colours? No problem!

Just message me to discuss a custom order. Feel free to check out my Instagram for lots of custom order inspiration photos @caitlynrosepretties

Please note turnaround is upto 21 working days for all custom orders.
I have a NO REFUND policy for all custom orders.

Returns

If for any reason you are not happy with your item, or it arrives damaged, I am only able to issue a full refund once the item/s have been returned to me, in the original, unused condition.

Please make sure you contact me first to let me know you are returning.

International buyers should mark returns as RETURNS to avoid customs charges. Any custom charges incurred will be deducted from the refund amount due.

Buyers are responsible for return postage fees.

I will not refund any items which have been worn or used.

Please see returns policy.
Please note: There are no returns or refunds on any custom or made to order items - this includes ALL tutus.

Shipping Policies And Timescales (Shipping timescales exclude my processing times).

All UK orders are posted royal mail second class. This is not a tracked service.

All international orders are sent international standard service, with royal mail. This is NOT A TRACKED service and delivery can take anywhere from 7-21 business days.

I am unable to accept any responsibility for any delivery delays. I will there for be unable to refund any lost/late items until royal mail officially class them as lost - see royal mail website for details.

How I store and use your personal information.

You are required, by etsy, to provide certain personal details in order to complete your purchase. I am given access to: your user name, your name, your full address. I use these details only to be able to dispatch your order, or to contact you through etsy conversations in regards to your order.
These details are accessible to me via the Etsy app installed onto both my tablet and phone, both of these are password lock protected and are not accessible by anyone other than myself.
I do not keep paper records of customers personal details.
I do not have access to customer email addresses.
Postage receipts are kept in a locked drawer.
Any conversations with customers via my social media are also savvy to password protection on my devices.

Care instructions

Hair accessories are not toys, and may contain small parts.
Always supervise babies and children whilst they are wearing hair accessories, and NEVER allow an infant to sleep whilst wearing any hair accessories.

Over time, and with wear, some fabrics may begin to fray. Shoukd this happen with your bow simply give them a trim with a sharp pair of scissors to keep them looking like new for longer!

To keep shipping costs down, all clay centre bows are shipped with the clip supplied unattached. There is a loop at the back of each bow for you to simply slide the attached clip onto, or for a more permanent finish, you can fix the clip to the back of the bow with hot glue or super glue.

Sizing details

Please ensure you order the correct size tutu for your child. We recommend measuring your childs waist. If you need a size different to those listed, please feel free to message and request a custom listing.