thebrassmenagerie

the brass menagerie

101 Sales

thebrassmenagerie

the brass menagerie

101 Sales On Etsy since 2009

0 out of 5 stars
(61)

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thebrassmenagerie

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thebrassmenagerie

Reviews

No reviews in the last year

Anonymous on May 4, 2011

5 out of 5 stars

Anonymous on Feb 17, 2011

5 out of 5 stars

Anonymous on Oct 22, 2010

5 out of 5 stars

i love this perfect ring, thank you !

View all 61 reviews

Shop policies

Last updated on February 7, 2011
Hello and thank you for stopping by!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is to be made in US Dollars.

At this time, international buyers must be pay through PayPal only, and the payment must clear before we can ship the item. Local buyers (in Singapore) may contact us about pickups to save on shipping and have the option to pay cash upon collection.
If you are having trouble with your PayPal account, please contact us. We are happy to put your desired item on reserve for up to 3 days to allow you time to sort things out.
Shipping
Your order is first polished, then packaged in a hand-sewn felt pouch perfect for storing, polishing or even gifting - all you need to add is a ribbon! It's then placed in a bubble mailer and shipped via SingPost's registered airmail.

Please note that this form of shipping requires a signature upon delivery. You will receive a tracking number with which you can monitor your package's status via this website: http://singpost.com/ra/ra_article_status.asp

Depending on location and customs policies, international orders can take between 1.5 - 4 weeks for delivery.

For more information on other forms of shipping or shipping time estimates, please refer to:
www.singpost.com

Due to my day job's office being nowhere near a post office, orders are shipped out every Tuesday until further notice.
Refunds and Exchanges
We wrap all our packages with care to withstand any journey, so damages are unlikely. Should something happen to your item in transit however, please do contact us within one day of its arrival and we will try our best to resolve the situation.

Aside from that, we do not accept exchanges or do refunds.
Additional policies and FAQs
Frequently Asked Questions

Q: Do your rings have fixed sizes?
A: Most do, though some are adjustable. All our jewelry is made in limited batches and many pieces are one-offs, though we occasionally make multiples of our more popular items. When we do, we try to make a range of sizes to suit all our customers and thus ask them (in our item description) to contact us with their preferred size. If that size is unavailable, we will propose the closest matching sizes till we find the right fit for another finger if acceptable. If we are unable to find a ring sized to fit any of the fingers our customer wants to wear a ring on, we refund the purchase in full.

Q: How does one care for brass jewelry?
A: We've found that buffing with a soft dust cloth can do wonders for light tarnishing, but if your piece has oxidized significantly, we suggest buffing it with bit of vinegar till it shines again. We've also heard you can use ketchup, but haven't tried this ourselves and certainly don't recommend it for pieces with lots of nooks and crannies! For those who are not against using chemicals, Brasso works like a charm on smooth pieces and more detailed ones fare well in any Brass cleaning solution.

Q: Anything else I need to know?
A: Brass is an alloy, which means that sometimes it's finish is not 100% even at the joins. You might find a tiny streak of gunmetal on occasion, but it's always at the bottom of the ring and usually completely undetectable especially when the ring is polished. Also, as it is with all handmade items, 'human touches' are inevitable. We hope our customers appreciate, or at least understand this.

Q: Do you gift wrap?
A: Our products come wrapped in a lovely handmade felt pouch - all you need to add is a ribbon and you're good to go! Gift cards can be added upon request.

Q: Do you take custom orders?
A: Currently, no. But we're working on it.

Q: Do you take wholesale orders?
A: Also no for the moment, but we'll see how it goes!

Q: Do you do reservations?
A: Yes, please convo us and if we have the piece you want we will gladly put it on hold for up to 48 hours. Past that point, the item will be re-listed.

Q: When you sell out of a design, is that it?
A: For some of them, yes. But if you have seen an item you like that has sold out, please convo us and we will let you know if we have more, or if we are planning to make more soon.

Have more questions? Contact us and we'll be happy to answer them the best we can.