Anonymous on Mar 18, 2012
Was a present, looks great but, a little disappointed in the fact that it was less substantial than I thought. Locket seemed a bit light for the price I paid.
Anonymous on Feb 13, 2012
ABSOLUTELY AMAZING!!! Truly wonderful to work with(:
Anonymous on Jan 24, 2012
LOVE this necklace. fast shipping, and my Sister in law loved it. Thanks so much!
The Brassy Lady is full of handmade one-of-a-kind jewelry, lovingly assembled from salvaged gems, trinkets and treasures. Most are vintage or antique, some chippy and rusty, and all are charming and nostalgic. They may show signs of age which adds character, warmth and charm. Treasures from the past...repurposed for the future. Enjoy!
Accepted payment methods
I have a verified PayPal business account and can accept credit card, debit card and bank transfers. You do not have to have a PayPal account to make a payment to me through PayPal. Just click on the Pay by PayPal link when checking out and follow the directions.
I ship within 24 hours of purchase or next business day by USPS First Class Mail. It usually takes 3 to 5 business days to receive your package in the U.S. but sometimes a little longer depending on the time of year. If you need your item sooner just let me know and we'll discuss a speedier type of shipping.
I ship to PayPal / Etsy addresses only. Please make sure your PayPal and Etsy addresses are exactly the same. If they're not, I'm sorry but I can't ship the item.
As a safety precaution, tracking is purchased for all shipments.
Your purchase will be shipped in a gift box wrapped in bubble wrap inside a heavy-duty bubble envelope.
For any problems with shipping or unexpected issues, please contact me right away. I'll respond immediately and begin the process to rectify the situation.
Refunds and Exchanges
If the post office loses or damages your item, please notify me. A full refund, including shipping, will be issued after all insurance requirements are met (affidavit from post office, time period, etc.)
Additional policies and FAQs
If you're happy with your purchase, please leave me positive feedback to let others know about your good experience. If you're not happy, please be sure to let me know and give me an opportunity to make the problem right before leaving negative feedback. Do not worry...there is not a problem that can't be worked out satisfactorily.
I have been an experienced seller on Etsy and eBay for over a decade with 100% positive feedback. You can expect friendly, professional service at The Brassy Lady where customer service is as important as the sale.
If you have any questions not covered here, please don't hesitate to ask. I'm always happy to reply promptly. Thank you again for visiting.