TheBrassyLady

Locket, Skeleton Key & Vintage Assemblage Jewelry

42 Sales

TheBrassyLady

Locket, Skeleton Key & Vintage Assemblage Jewelry

42 Sales On Etsy since 2010

0 out of 5 stars
(23)

Shop owner

Susan

Contact

TheBrassyLady is taking a short break

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Note from shop owner The Brassy Lady is on hiatus. See you in the Spring!

Note from shop owner

Last updated on Feb 9, 2012

The Brassy Lady is on hiatus. See you in the Spring!

Susan

Contact shop owner

Susan

Reviews

No reviews in the last year

Anonymous on Mar 18, 2012

5 out of 5 stars

Was a present, looks great but, a little disappointed in the fact that it was less substantial than I thought. Locket seemed a bit light for the price I paid.

Anonymous on Feb 13, 2012

5 out of 5 stars

ABSOLUTELY AMAZING!!! Truly wonderful to work with(:

Anonymous on Jan 24, 2012

5 out of 5 stars

LOVE this necklace. fast shipping, and my Sister in law loved it. Thanks so much!

View all 23 reviews

Shop policies

Last updated on October 17, 2011
Thank you for visiting my little shop.

The Brassy Lady is full of handmade one-of-a-kind jewelry, lovingly assembled from salvaged gems, trinkets and treasures. Most are vintage or antique, some chippy and rusty, and all are charming and nostalgic. They may show signs of age which adds character, warmth and charm. Treasures from the past...repurposed for the future. Enjoy!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment is due at time of checkout.

I have a verified PayPal business account and can accept credit card, debit card and bank transfers. You do not have to have a PayPal account to make a payment to me through PayPal. Just click on the Pay by PayPal link when checking out and follow the directions.
Shipping
Quick...lickety-split...pronto!

I ship within 24 hours of purchase or next business day by USPS First Class Mail. It usually takes 3 to 5 business days to receive your package in the U.S. but sometimes a little longer depending on the time of year. If you need your item sooner just let me know and we'll discuss a speedier type of shipping.

I ship to PayPal / Etsy addresses only. Please make sure your PayPal and Etsy addresses are exactly the same. If they're not, I'm sorry but I can't ship the item.

As a safety precaution, tracking is purchased for all shipments.

Your purchase will be shipped in a gift box wrapped in bubble wrap inside a heavy-duty bubble envelope.

For any problems with shipping or unexpected issues, please contact me right away. I'll respond immediately and begin the process to rectify the situation.
Refunds and Exchanges
Of course I hope you're very happy with your purchase. But if you're not, and we can't make it right in any other way, you may return it for a full refund, excluding shipping. The item must be returned within ten days, in it's original packaging and in the same condition it was purchased. A refund will be made promptly to your PayPal account when returned item has been received back by seller.

If the post office loses or damages your item, please notify me. A full refund, including shipping, will be issued after all insurance requirements are met (affidavit from post office, time period, etc.)
Additional policies and FAQs
I believe problems arise from lack of good communication. If you want to write to tell me there's a problem...or there's no problem...or you love your item...or "here's a picture of me in my new awesome necklace"...I'd LOVE to hear from you. Please write if you'd like to.

If you're happy with your purchase, please leave me positive feedback to let others know about your good experience. If you're not happy, please be sure to let me know and give me an opportunity to make the problem right before leaving negative feedback. Do not worry...there is not a problem that can't be worked out satisfactorily.

I have been an experienced seller on Etsy and eBay for over a decade with 100% positive feedback. You can expect friendly, professional service at The Brassy Lady where customer service is as important as the sale.

If you have any questions not covered here, please don't hesitate to ask. I'm always happy to reply promptly. Thank you again for visiting.