New York, United States

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Shop policies

Last updated on April 29, 2022

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Hi and welcome to The Butter Shop!

Here you will find a great selection of DIY semi-personalized templates that you can print right at home. This means you have complete control over the paper selection and can save lots of money by doing it yourself.

We are working on new designs so make sure you check back with us often for updates.

Thanks for visiting!


Accepted payment methods


Returns & exchanges

See item details for return and exchange eligibility.


We accept all major credit cards through PayPal. Please note that if you pay with an eCheck it may take 4-5 days for payment to clear your account (and sometimes even longer). Items will be delivered electronically once your payment has cleared. All orders shipped to NY are subject to 8.375% sales tax.


Once the designs have been completed they will be delivered electronically to the email address associated with your Etsy account. If you would like the files delivered to an alternate email address, please specify the new address at the time of purchase. Please allow up to 2 business days for delivery once designs have been completed and approved.

Additional policies and FAQs

Please note that monitors vary and the colors you see on screen may not print the same. Paper colors can also affect how a design will print.

If, for any reason, you are not happy with your purchase, please contact us to resolve the issue before leaving feedback.

All designs are copyrighted and are for personal use only.


Q: How does the process work?
A: You purchase a design including all of the necessary details and copy at checkout. We will then add your info to the design and send you a proof to review. 3 rounds of revisions are included in our pricing for text or color tweaks. Once we have your final approval we will prepare and deliver a PDF file for you to print from.

Q: How will my files be delivered?
A: We set up all files as PDFs for printing on standard 8.5" x 11" paper using your home inkjet printer. Files are provided in CMYK format and include bleed and crop marks for easy trimming.

Q: Can I change the colors shown on the design sample?
A: Of course, any colors shown can be changed to match your event colors.

Q: What is the turnaround time for a full order?
A: Once your order has been placed, please allow 1-2 weeks for processing. Delivery time will ultimately be determined by the number of revisions required. You will need to send us all of the necessary details for us to complete the design.

Q: I'm in a rush, can I receive my designs sooner?
A: Yes, rush orders are subject to an additional fee.

Q: Do you create custom designs?
A: At this time we are only offering designs that are in the store, but it doesn't hurt to ask!