thecandleshoppedotco

Modern Ribbon Candles

Helena, Montana
| 123 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

thecandleshoppedotco is taking a short break

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Note from shop owner I’m currently fulfilling all placed orders, as I have accepted an artist residency in my home state of Montana, and am taking some time off online selling.
In the meantime, you can find me on Insta @modernmontanamakerie or my website, www.modernmontanamakerie.com

Note from shop owner

Last updated on May 22, 2023

I’m currently fulfilling all placed orders, as I have accepted an artist residency in my home state of Montana, and am taking some time off online selling.
In the meantime, you can find me on Insta @modernmontanamakerie or my website, www.modernmontanamakerie.com

Joy Kelso

Contact shop owner

Joy Kelso

Reviews

Average item review
5 out of 5 stars
(29)
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About thecandleshoppedotco

Sales 123
On Etsy since 2020

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Antique Arts, Modern Traditions

Shop members

  • Joy Kelso

    Master Chandler

    I'm honored to share this 600-yr old folk art to bring unique & unexpected elegance, love & light into your everyday life.

Production partners

  • Wedding Wholesale

    Strongsville, OH

    Supply Double heart notions and stands.

Shop policies

Last updated on May 10, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Sep 26, 2022

Frequently asked questions

Care instructions

Our candles burn down the center, and light up and glow through the carvings. To best facilitate this, only keep your candle lit for 15-30min increments, or the top could warp and become unattractive.
The candlesticks will burn and melt as all candlesticks do, and as such, will not burn down the center.

If storing, keep in a dry, temperate place as severe hot or cold can crack the glaze. Keep out of sunlight, as the glaze can yellow. Dust with clean muslin cloth periodically.

Our candles only become more beautiful with age, we encourage you to burn them every anniversary!

Gift wrapping and packaging

All our orders are sent with packing slips and care instructions, and each item rolled in appropriate packing to give as a gift. After inspection to make sure nothing was damaged in transit, remove packing slip, re-pack and gift!

If you would like us to send a candle directly to your recipient, or include a special note or card, please don’t hesitate to let us know.

Can this candle be refilled?

Yes! As the candle burns, the “tunnel” will widen slightly and fit a small tea-light candle to refill your candle when it burns down where you would like it to stop (ideally, halfway down creates the prettiest luminescence).

I see you don't offer expedited shipping. Can I get my order sooner?

These candles are made-to-order, and will be shipped in 2-4 weeks. HOWEVER, we do queue orders by wedding date, as to ensure every customer the best experience.
We reserve the right to delay orders as to help everyone receive their bespoke candle within a timely manner, and with respect to inclimate temperature conditions that may affect the candle in shipping.
Thank you for your understanding.

Custom and personalized orders

Every order can be personalized, as the listing states and space allows.
You will be purchasing the item as it is shown in the listing.
We can customize an item extensively, and we may recommend a listing with more customization options and priced to reflect our time and materials.

If we feel we’re not a good fit for your item, or that we cannot easily accommodate your requests for customization, we reserve the right to cancel and refund your order in full.

What if I don't provide needed customization details in time for you to create my order?

If you did not supply us with your customization choices during checkout, we will contact you to clarify.
Should we receive no answer, we will refund your order in its entirety and hope you'll place an order with us another time.

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?