TheCaptainsPineapple

The Captain's Pineapple

Charleston, West Virginia

Announcement    PLEASE VISIT www.thecaptainspineapple.com FOR OUR CURRENT CATALOG OF OFFERINGS AND FOR CUSTOM ORDERS

Welcome to The Captain's Pineapple!! We've been creating unique and whimsical jewelry, accessories, home goods, and other miscellaneous for every sort of occasion since 2015. Thank you for browsing the shop today!!

We hand-make all of our items which, fortunately, allows for some customization. If something in the shop isn't quite what you're looking for, we may be able to produce it. To ask a question or make a request, please use "start a conversation" through Etsy, "contact the shop owner" through Etsy, or send an e-mail to thecaptainspineapple [!at] gmail.com.

Follow us on Instagram (thecaptainspineapple), Twitter (@captnspineapple), and/or Facebook (facebook.com/thecaptainspineapple) to stay up to date on the newest designs, updates, and coupon codes!

Announcement

Last updated on Jun 8, 2019

PLEASE VISIT www.thecaptainspineapple.com FOR OUR CURRENT CATALOG OF OFFERINGS AND FOR CUSTOM ORDERS

Welcome to The Captain's Pineapple!! We've been creating unique and whimsical jewelry, accessories, home goods, and other miscellaneous for every sort of occasion since 2015. Thank you for browsing the shop today!!

We hand-make all of our items which, fortunately, allows for some customization. If something in the shop isn't quite what you're looking for, we may be able to produce it. To ask a question or make a request, please use "start a conversation" through Etsy, "contact the shop owner" through Etsy, or send an e-mail to thecaptainspineapple [!at] gmail.com.

Follow us on Instagram (thecaptainspineapple), Twitter (@captnspineapple), and/or Facebook (facebook.com/thecaptainspineapple) to stay up to date on the newest designs, updates, and coupon codes!

Items

No items listed at this time
Kristin

Contact shop owner

Kristin

Reviews

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About TheCaptainsPineapple

Sales 188
On Etsy since 2010

The Captain's Pineapple

Thank you for visiting The Captain's Pineapple!

Kristin, the designer and operator of The Captain's Pineapple, has been a creator for much of her life. She has always enjoyed taking a hands-on approach to life, seeing everything as a DIY opportunity. Her day job as an interior designer is a marriage between creativity, technical detail, and customer service. This is also the nature of the hand-made creations you will find in this shop.

Shop members

  • Kristin C

    Owner, Creator, Designer

    Kristin is a professional interior designer and freelance writer. In the evenings, she spends her time creating jewelry, artwork, and other items with the help of her two sweet kitties.

Shop policies

Last updated on September 11, 2017
Welcome to The Captain's Pineapple!! We've been creating unique and whimsical items for every sort of occasion since 2010.

We hand-make all of our items which allows for some customization. To ask a question or make a request, please use "start a conversation" through Etsy, "contact the shop owner" through Etsy, or send an e-mail to thecaptainspineapple [!at] gmail.com.

Follow us on Instagram (thecaptainspineapple), Twitter (@captnspineapple), and/or Facebook (facebook.com/thecaptainspineapple) to stay up to date on the newest designs, updates, and coupon codes!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
The Captain's Pineapple does not accept returns or issue refunds at this time. Please contact us for any exchanges within 3 days from delivery. Customers may be responsible for return shipping charges, re-shipping charges, and any additional costs that may apply.

It is very important to us that you are satisfied with your order. If you received any items broken or damaged from shipment, please contact us within 3 days of delivery to replace/repair your damaged item(s) at thecaptainspineapple [!at] gmail.com. Due to variations in the materials and availability of supplies, we may not have the exact materials/supplies to repair or match your products. If this happens to be the case, we will contact you with further information.

CANCELLATIONS: If, for some reason, you must cancel your order, please notify us by "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number. If it hasn't shipped, we are happy to cancel and refund your money.

CONTACTING US: Please direct all questions and concerns to "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number, and we will do what we can to ensure your satisfaction is guaranteed.
Payment
The Captain's Pineapple accepts all major credit cards and Etsy gift cards.

CONTACTING US: Please direct all questions and concerns to "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number (if applicable), and we will do what we can to ensure your satisfaction is guaranteed.
Shipping
PROCESSING: Please allow up to 2-3 business days for items to be processed for shipping unless specified otherwise after checkout.

ENVIRO-FRIENDLY: We do not typically include paper invoices with orders. If you would like us to include a paper copy, please make a note requesting one at checkout.

GIFT NOTES: If you would like a special note included with your order, please make a request at checkout and include what you would like the note to say.

SHIPPING CHARGES: The shipping charges include the packaging and postage. All of our items are packaged with care in protective mailers or boxes. We try to ship with the most economical methods. Orders are not insured against loss or damage. Contact seller for special shipping or packaging requests (additional fees may apply).

COMBINED SHIPPING: If you are ordering multiple items, we can combine shipping. Please include a note with your order.

SHIP-TO: Please double-check that the shipping address you provide is correct, as this is a common reason for loss of items. The Captain's Pineapple will not be responsible for items shipped to an incorrect address at the fault of the buyer.

CONTACTING US: Please direct all questions and concerns to "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number, and we will do what we can to ensure your satisfaction is guaranteed.
Additional policies and FAQs
LEAD TIMES: Most listed items are ready to ship; some are made-upon-order or made-to-order. Due to this, lead times may vary. Please review the details of the individual listings for more information. Depending on custom and made-upon-order orders, please allow one to three weeks for your item(s) to be created unless specified otherwise after checkout.

If you have any questions about lead times or need a rush custom order, please "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com.

VARIATIONS: Each item created by The Captain's Pineapple is handmade and often one-of-a-kind. Please expect natural variations in the colors, sizes and shapes of any materials/items. The items you will receive may vary slightly in appearance from the pictures shown online but each item is represented as accurately as possible.

INVENTORY: With our varied and changing inventory, we may not be able to guarantee refilling certain items. If you would like to know about future availability, please send inquiries to "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com.

CARE: To increase longevity, please avoid exposure to water, moisture, excessive heat, and chemicals (cleaning supplies, perfumes, hairsprays, etc.). To clean metals and plastics, you may wipe gently with a damp cloth. Avoid using water to clean fabrics, fibers, and woods. Additional care instructions may be included in the packaging with your purchased item(s).

REPAIRS: Sometimes materials have factory imperfections that cause unforeseeable damage not resulting from mishandling an item or normal wear and tear. Certain items in our shop may be repairable. If you are in need of a repair not caused due to mishandling or normal wear and tear, please send us a message via "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number (if possible). Additional costs may apply.

COPYRIGHT: We take extreme pride in sourcing a wide variety of materials and supplies and assembling them with a designer's eye, careful thought, and meticulous care. We make every attempt to ensure that the items sold are not in violation of copyright or trademarked designs from any company or artist, and any similarities to items in other shops is strictly coincidence. Likewise, we take having infringements on our original designs very seriously. If you have any comments or concerns on the matter of copyright, please "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com.

FEEDBACK POLICY: We put great effort and care into the work we do and the products we create that you see in our shop. We try our hardest to make your buying experience a pleasurable one. Please consider leaving feedback for us if you were satisfied with your transaction. If, for whatever reason, you are unhappy, we would appreciate that you contact us prior to leaving feedback so that we can have a chance to resolve any matters of concern.

DISCOUNTS: On occasion, we offer discounts, promotions, and coupon codes. Please note that, although we do our best to keep our customers and followers well-informed, these may be discontinued at any time without prior notice or when a new discount, promotion, or coupon code takes effect. At this time, no discounts, promotions, or coupon codes can be combined.

ALLERGY WARNING: We are the proud owners of two sweet, friendly, and fluffy kitties. Although we try our best to prevent it, there’s always a distinct possibility that a stray hair (or twelve) may end up on/in an item or in the packaging. If you are allergic to or offended by cat hair or dander, please be aware prior to placing an order.

In addition, some of our materials are genuine metals, some are metal-coated, and some are paint-coated. If you have skin allergies, please take note and contact us if you have questions about any specific finished item or materials.

INTERNATIONAL ORDERS: At this time, we only accept orders within the United States and Canada. We apologize for any inconvenience to our international admirers.

TERMS & CONDITIONS: By placing an order with The Captain's Pineapple, you are agreeing to the terms and conditions listed above and on the other pages of the shop, in addition to the Etsy terms of service and agreement. Thank you for your consideration!

CONTACTING US: Please direct all questions and concerns to "contact the shop owner" through Etsy, "start a conversation" through Etsy, or send us an email at thecaptainspineapple [!at] gmail.com referencing your order number, and we will do what we can to ensure your satisfaction is guaranteed. Reference the order number if applicable.