dslong03 on Jun 16, 2016
Beautiful cards! Love them
dslong03 on Jun 16, 2016
Amazing quality! The cards are absolutely beautiful. My students will love them!
Clarice on Oct 12, 2015
Esther is a very helpful and friendly seller to deal with. Thanks for the good work!
You can reach us at info[!at]thecardroom.com.sg
Accepted payment methods
We accept PayPal, which includes credit cards.
For Singapore buyers, We do accept bank transfer.
Packages will be sent when payments have cleared.
We accept request for faster shipping or insurance for an additional charge. Please contact us for more information.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
We ship to the address shown on your Etsy purchase so please make sure the address is correct. It is the buyer's responsibility to contact us if you would like to ship to another address.
We are not responsible for lost packages after items have been shipped.
Refunds and Exchanges
FOR DESIGNS: Once you have purchased and placed your order, NO refunds can be made. Once the design process has begun, NO exchanges can be made. Once final print approval is given, no changes, no exchanges, no refunds can be made.
The Card Room is not responsible for any errors or inaccuracies in proof files that have been approved for final print.
Additional policies and FAQs
INVITATIONS CUSTOM ORDER
All invitations are customizable. If you’re interested in one of these designs, you may change the wording, fonts and colors and even the format to match your wedding theme. Additionally, you may also provide a high quality picture/image to be incorporated on the invitation, monogram, RSVP, menus, thank you notes, and other matching stationery.
An artwork fee of $120 applies for such a customization.
Colors may look different on your screen, so please note that we are not responsible for the colors on your computer monitor. If you are concerned about the color change, you may purchase a sample of any invitations listed. Sometimes, your sample may differ slightly than the listing appears depending on the stock we have on hand.
3 ROUNDS OF PROOFING
All of the revisions are done via PDF proofing online up to 4 rounds. Every additional rounds will be at $10 / round.
Please note, if misspelling or mistakes are of our doing, revisions will not be included in the 3 round count nor be charged. That include adjusting type size, color, misspellings and other details to your design - however if rather detailed changes, once the design process has begun, we will charge accordingly a $90.00 redesign and layout fee.
We require your final approval via e-mail to print the order. Once we have the "OK TO PRINT" we waive responsibility for errors and changes and we begin printing immediately. Please review your final proof carefully. At that time a reprint is certainly possible, but at an additional expense.