Announcement   Welcome to The Charmed Butterfly on Etsy.com!

Our Floating Lockets can be personalized to display your individuality. Our Lockets and Chains are made of high quality 316L Stainless Steel and will not rust or tarnish. Each Locket has a magnetic closure which enables you to add or remove charms as desired. The front and back of our Lockets are glass, which allows others to see the beauty each locket holds.

*Warning* Our Lockets are not for children under the age of 8. Small parts may present a choking hazard.

**Items will be shipped via USPS First Class Mail.

Enjoy FREE SHIPPING on orders over $40.00 with code "FREESHIP40" **

Announcement

Last updated on Apr 1, 2016

Welcome to The Charmed Butterfly on Etsy.com!

Our Floating Lockets can be personalized to display your individuality. Our Lockets and Chains are made of high quality 316L Stainless Steel and will not rust or tarnish. Each Locket has a magnetic closure which enables you to add or remove charms as desired. The front and back of our Lockets are glass, which allows others to see the beauty each locket holds.

*Warning* Our Lockets are not for children under the age of 8. Small parts may present a choking hazard.

**Items will be shipped via USPS First Class Mail.

Enjoy FREE SHIPPING on orders over $40.00 with code "FREESHIP40" **

thecharmedbutterfly

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About

A Mother and Daughter with a love of Jewelry.

We are a Mother and Daughter team who share the same great love for jewelry. We want to share our passion with you.

Shop policies

Last updated on March 5, 2014
Welcome and Thanks for stopping by The Charmed Butterfly. We are a Mother and Daughter team who share the same great love for jewelry. We want to share our passion with you.

We strive in bringing our customers the best quality products on the market. Our Floating Charm Lockets can be personalized to display your individuality. They are made of high quality Stainless Steel and will not rust or tarnish. Each Locket has a magnetic closure which enables you to add or remove charms as desired. The front and back of our Lockets are glass, which allows others to see the beauty each locket holds.

We look forward to providing you with a unique piece that will inspire others and compliment your lifestyle.

"Like" us on Facebook to receive notifications on sales and promotions:
www.facebook.com/thecharmedbutterfly

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If an item doesn't met your expectations, you can simply return any unworn item with the original packaging at the expense of shipping back to us. All returns must be made within 5 days of delivery and require pre-approval from our staff. Items may be returned for refund, repair, or credit and will be credited within 3 days of return.

The buyer is responsible for any shipping charges, and/or fees that incur through the return process.

Unfortunately, we are not able to accept exchanges at this time. If you wish to exchange an item, you must mail the item back to us with a refund request, and purchase the correct items online.

If you wish to return any of your items, please contact us at thecharmedbutterfly [!at] gmail.com and you will be given further instruction.
Payment
Payment may be made through Paypal or by using any other major credit card.

Please note that your item(s) will not ship out until payment is received.
Shipping
All orders placed within The Charmed Butterfly website will be shipped via USPS unless otherwise noted. All items will ship via Priority Mail.

Processing of orders takes approximately 3-5 days, before the item is shipped to the customer. Rush orders can be placed for an additional fee.

Once an item is in the hands of USPS please understand that we no longer control the shipping times. USPS quotes on their shipping are usually accurate, but we cannot be held responsible for any delays in delivery time. Any delays in delivery time do not qualify for a refund or compensation from our company. Tracking numbers will be provided for all orders.

All items will be shipped to the provided address. We will not be held responsible for packages being sent to an incorrect address, unless it was a mistake on our end.
Additional policies and FAQs
All information stated is presented as our Policies and Terms of Service. By choosing to purchase from The Charmed Butterfly, you agree to abide and follow these terms. If you have any questions about these policies, please contact us.


Warning:

**Our Floating Charm Lockets are not for children under the age of 8 years old. Floating Charms are small and may present a choking hazard to young children. Lockets are made of stainless steel and glass, and should be handled with care.**

Our Rights:

The Charmed Butterfly reserves the right to cancel and/or refuse service and any orders, if we feel that a customer is in violation of our Policies.

We reserve the right to revise and alter any of our policies from time to time. We recommend that you frequently visit this page to review our current Policies. Continued use of our website after Policy Changes have taken place, will be considered your acceptance and agreement to the changes of our terms.

Our Guarantee:

Like many retailers, we guarantee that our merchandise is superior in quality and workmanship. We provide a 30 day warranty on our floating charm lockets as long as it's a normal wear and tear issue. (i.e. losing a crystal, or an issue with the magnetic closure.)

Please note, lockets that have been dropped and shattered, even within the first 30 days, will not be replaced as this is not a defect within the product. If you have questions about whether your locket is covered under our warranty, please email us at thecharmedbutterfly [!at] gmail.com.

Trademarks and Copyrights:

All Material on our website is considered property of The Charmed Butterfly. Any unauthorized use of our material is strictly prohibited. All Logos, Photos, and any other content displayed on this website, is the property of The Charmed Butterfly.

Care for your Locket:

Lockets are not waterproof. You should remove your locket before swimming, or bathing.

Clean locket with a clean, soft cloth. Avoid using a rough or dirty cloth as this could scratch the glass and the metal of the locket.

How to Store your Locket:

Store your Locket in a safe place away from other jewelry to avoid scratches on glass and metal.