HelenaNoelleCouture

Custom Bridal Accessories

Richmond, Virginia On Etsy since 2010

HelenaNoelleCouture

Custom Bridal Accessories

Richmond, Virginia | 3,518 Sales

No items listed at this time
    Andrea Gleason

    Contact shop owner

    Andrea Gleason

    Announcement    {Welcome to the Helena Noelle™ Etsy Shop!} ANNOUNCEMENT: Please note that our current production time is about 4-6 weeks for most designs. Please convo me prior to purchasing if you need your order before then....we can usually accommodate rush orders. Thank You!!

    Please read my shop policies in detail before placing your order.

    Join Helena Noelle on Instagram (@helenanoellecouture) and Facebook (http://www.facebook.com/HelenaNoelleCouture) to see sneak peeks!

    Announcement

    Last updated on May 19, 2017

    {Welcome to the Helena Noelle™ Etsy Shop!} ANNOUNCEMENT: Please note that our current production time is about 4-6 weeks for most designs. Please convo me prior to purchasing if you need your order before then....we can usually accommodate rush orders. Thank You!!

    Please read my shop policies in detail before placing your order.

    Join Helena Noelle on Instagram (@helenanoellecouture) and Facebook (http://www.facebook.com/HelenaNoelleCouture) to see sneak peeks!

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    quality 81 shipping 95 customer service 170

    About HelenaNoelleCouture

    Sales 3,518
    On Etsy since 2010

    Our fuel for the construction and creation of every handmade design.

    It started as an inspired challenge just a few years ago; Could I create a bridal design so elegant that could stand the test of time and would always connect a bride to the enchantment of her special day.

    What started as a challenge became the vision of Helena Noelle™, founded by self-taught fashion talent, Andrea Gleason, of Richmond, VA.

    Drawing on inspirations of her own wedding, Andrea has infused her pieces with classic design, vintage elements and the keen eye for adding distinctively elegant accents.

    Perhaps what this company is best known for is the personal touches and relationships it has developed with brides the world over.

    Many mornings you can find Andrea in her studio well before the sun greets the day armed with a strong cup of coffee. Not far from her window, the gentle sounds of the James River provide a soundtrack for the work that lies ahead. Time is spent gathering details from brides to be, corresponding over the perfect fit and receiving beautiful photos of her pieces in action on wedding day. These interactions are the fuel for the construction and creation of every handmade design.

    Shop members

    • Andrea

      Owner, Maker, Designer

      A lover of embellishment, and a VCU School of the Arts Alum. Find me trying restaurants and cool hangouts in RVA. Inspired by beauty in unexpected places and fantastic textures. Cheers!

    Shop policies

    Last updated on October 15, 2015
    Be Unforgettable.....Be You.....xoxo

    We so appreciate you asking us to design your special pieces for one of the most important days of your life. Nothing brings us more joy than bringing your design idea to life and being sure you are the most beautiful, unforgettable bride.

    For additional inquiries or specific questions regarding our policies or designs, please don't hesitate to contact me directly at andrea [!at] helenanoelle.com or right here on Etsy. I'm happy to assist you with any concerns or questions you may have before you purchase. Thank you!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    Due to the handmade nature and custom work on each piece, ALL CUSTOM PIECES ARE FINAL SALE. We are more than happy to assist you prior to your purchase to answer any questions you may have of any of the designs.

    Please choose your items carefully and ask any questions before purchasing. For non-custom designs, we will accept refunds/exchanges if we are notified first within 2 days of receipt. The buyer is responsible for paying the return shipping or exchange shipping if necessary. Pieces must be returned in their original condition and packaging. The return must be shipped back within 2 days of the day you received the package. We access a 15% restocking fee and do not refund shipping.

    In the unlikely event of an item(s) arriving damaged, I will happily fix those (Please provide photo(s)); please send me a convo within 2 days of receiving the designs and specific information will be given to you regarding instructions on returning the design(s). It is strongly recommended that returns are sent back with insurance and tracking. No refunds will be made on items lost in the mail.

    If you change your mind after purchase and the design has not yet been constructed, a full refund will be given, minus the restocking fee of 15%.

    All deposit payments are non-refundable. Taxes and duties incurred by international customers are the responsibility of the customer and are non-refundable. Rush order fees are to pay for a service provided and are non-refundable.
    Payment
    Payment must be received in full amount before Helena Noelle™ begins on design. PayPal payments and Credit Cards only.

    *** All unpaid orders will be cancelled after 5 business days without notice.
    Shipping
    Items usually take about 4-10 weeks to be completed and shipped. (Depends on orders)

    If you need a rush order, please convo me prior to placing your order to be sure we can accommodate the request. Rush fees will apply.

    All orders will ship via USPS Priority Mail, unless other arrangements have been made with HelenaNoelle.

    INTERNATIONAL BUYERS, PLEASE NOTE: We welcome and appreciate all International orders; however, Helena Noelle™ cannot be held responsible for lost or delayed packages. Import Duties, taxes, and charges (typically collected upon delivery or pickup) are the buyer's responsibility and are not included in the item price or shipping charges. Please check with your country's customs office prior to buying to determine what these additional costs will be. USPS Priority Mail shipping typically takes 6-10 business days; however, HelenaNoelle is not responsible for custom delays.

    ALL BUYERS: Please make sure your shipping address is correct, as all orders will be shipped to the address listed at checkout.
    Additional policies and FAQs
    Each of my designs are handmade, thus each is one-of-a-kind. Rhinestone settings and lace/fabric accents on each set may differ from exact one shown in listing, but each will be equally as beautiful.