TheChollaShepherd is taking a short break
Reviews
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Mary on Sep 26, 2022
4 out of 5 starsTwo weeks after placing my order I had not received it, so I sent messages to the shop owner. I did not receive a response to my messages, Etsy refunded my order. Two weeks after the refund, I received an email from the owner of the business stating they had gone on vacation and intended to put a "closed for vacation" message on the shop but hadn't. The owner let me know they intended to send me the order regardless of the refund as an apology. Two weeks after the message I have received the order, and the pieces are as described and appreciated. I had ordered them as Halloween decor and they'll be used for it. Thanks very much to the owner for following through.
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Mary on Sep 26, 2022
4 out of 5 starsTwo weeks after placing my order I had not received it, so I sent messages to the shop owner. I did not receive a response to my messages, Etsy refunded my order. Two weeks after the refund, I received an email from the owner of the business stating they had gone on vacation and intended to put a "closed for vacation" message on the shop but hadn't. The owner let me know they intended to send me the order regardless of the refund as an apology. Two weeks after the message I have received the order, and the pieces are as described and appreciated. I had ordered them as Halloween decor and they'll be used for it. Thanks very much to the owner for following through.
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Mary on Sep 26, 2022
4 out of 5 starsTwo weeks after placing my order I had not received it, so I sent messages to the shop owner. I did not receive a response to my messages, Etsy refunded my order. Two weeks after the refund, I received an email from the owner of the business stating they had gone on vacation and intended to put a "closed for vacation" message on the shop but hadn't. The owner let me know they intended to send me the order regardless of the refund as an apology. Two weeks after the message I have received the order, and the pieces are as described and appreciated. I had ordered them as Halloween decor and they'll be used for it. Thanks very much to the owner for following through.
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Mary on Sep 26, 2022
4 out of 5 starsTwo weeks after placing my order I had not received it, so I sent messages to the shop owner. I did not receive a response to my messages, Etsy refunded my order. Two weeks after the refund, I received an email from the owner of the business stating they had gone on vacation and intended to put a "closed for vacation" message on the shop but hadn't. The owner let me know they intended to send me the order regardless of the refund as an apology. Two weeks after the message I have received the order, and the pieces are as described and appreciated. I had ordered them as Halloween decor and they'll be used for it. Thanks very much to the owner for following through.
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darkmuffet on Nov 30, 2022
1 out of 5 starsNever received and had no communication from seller. Etsy gave the refund
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Austen on Nov 28, 2022
1 out of 5 starsAfter a long period of no shipping info, the seller responded 3 weeks later that they had mistakenly left the shop open while on break, which is totally understandable. However, that was on October 2nd and now that almost 2 months have passed, I am very frustrated by a total lack of communication.
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jointhesunnyside on Oct 28, 2022
1 out of 5 stars2 months and the order hasn't arrived. Can't get a response from a real person.
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About TheChollaShepherd
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 4 days of purchase
Privacy policy
Seller details
is considered a professional seller (known as a trader) in the EU. What's this?