Announcement
On Orders Of 6 Or More Quantity, Please Message Me For Combined Shipping...
- As Always 100% Organic
- Summer prices went into effect, almost all items lower priced. Have A Grateful Day!
Announcement
On Orders Of 6 Or More Quantity, Please Message Me For Combined Shipping...
- As Always 100% Organic
- Summer prices went into effect, almost all items lower priced. Have A Grateful Day!
Items
All Items
Reviews
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Happiness on Aug 11, 2022
5 out of 5 starsTook 2 weeks to notify of any delay. Did finally email and shipped quickly due to error. Great product at a reasonable price. Will do business again. Thank you!
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James on Aug 9, 2022
5 out of 5 starsGot exactly what I expected and it came with 2 additional logs. Planning to get more very soon.
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Happiness on Aug 2, 2022
1 out of 5 starsI still have not received items yet and tried to contact seller with no reply. We'll at least I'm not the only one. It's going on 3 weeks with no shipping information.
Chris R. responded on Aug 3, 2022
Hi, Yes so sorry for all the delays, we have had many issues and mistakes...some personal issues as well as business issues but all is better now and we have all of our mistakes figured out. Just a matter of getting caught up. If you put in a refund, yes you will get it as well as the item you wanted, we are still sending them out even if you put in your claim refund. Hope all is well and we are now doing well again too. Again so sorry for the delay but we always get it done. Enjoy the rest of the week and have a Grateful Day! Thanks, The Cholla Shepherd Inc. Chris R. Shepherd CEO
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M on Aug 2, 2022
2 out of 5 starsWill update review after the order ships and arrives. Etsy keeps pushing for a review. Loved the wood and alder cones I bought from this seller before for my shrimp tank, was hoping for a repeat experience. Placed an order three weeks ago, still not shipped out. Seller claimed Friday or Monday at the latest after reaching out. It's Tuesday at the time of writing and still no update on what the hold up is or when I can expect it to be shipped. Would rather not refund, I just want the cholla wood for my tank rather than going through the refund process and finding another seller. Great product, just know you might be in for a wait.
Chris R. responded on Aug 3, 2022
Hi, Yes so sorry for all the delays, we have had many issues and mistakes...some personal issues as well as business issues but all is better now and we have all of our mistakes figured out. Just a matter of getting caught up. If you put in a refund, yes you will get it as well as the item you wanted, we are still sending them out even if you put in your claim refund. Hope all is well and we are now doing well again too. Again so sorry for the delay but we always get it done. Enjoy the rest of the week and have a Grateful Day! Thanks, The Cholla Shepherd Inc. Chris R. Shepherd CEO
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Anthony on Aug 2, 2022
1 out of 5 starsSeller did not send item and did not respond to my 3 messages regarding order..
Chris R. responded on Aug 3, 2022
Hi, Yes so sorry for all the delays, we have had many issues and mistakes...some personal issues as well as business issues but all is better now and we have all of our mistakes figured out. Just a matter of getting caught up. If you put in a refund, yes you will get it as well as the item you wanted, we are still sending them out even if you put in your claim refund. Hope all is well and we are now doing well again too. Again so sorry for the delay but we always get it done. Enjoy the rest of the week and have a Grateful Day! Thanks, The Cholla Shepherd Inc. Chris R. Shepherd CEO
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Apollo on Aug 1, 2022
1 out of 5 starsEditing review, upon further investigation, I was not a one-off incident. It seems this seller has a history of poor communication and not sending out orders for weeks, if at all. I did not receive mine, and got a refund via etsy case when the seller didn't respond for 3 days. Seems like people who do get their order receive it in a package covered in flat-earth propaganda, which is so bizarre it's kinda funny. Order history and reviews I wanted to highlight here: https://docs.google.com/document/d/1tFpNzIlueQByI5Z2HNjKLDi7KKbz85OQnlHDA8mSsi4/edit?usp=sharing
Chris R. responded on Aug 3, 2022
Hi, Yes so sorry for all the delays, we have had many issues and mistakes...some personal issues as well as business issues but all is better now and we have all of our mistakes figured out. Just a matter of getting caught up. If you put in a refund, yes you will get it as well as the item you wanted, we are still sending them out even if you put in your claim refund. As for propaganda haha, please research both models, as they are both just theories as in models and yes both can not even be proven yet, the heliocentric and the geocentric models...so all globes are propaganda if you think geocentric is propaganda. Again so sorry for the delay. Enjoy the rest of the week and have a Grateful Day! Thanks, The Cholla Shepherd Inc. Chris R. Shepherd CEO
About TheChollaShepherd
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
Seller details
TheChollaShepherd is considered a professional seller (known as a trader) in the EU. What's this?