theclackhouse is taking a short break

Chasity Clack

Contact shop owner

Chasity Clack


No reviews in the last year
View all 427 reviews

Shop policies

Last updated on March 5, 2011
Thank you for visiting The Clack House Handmade Candles & Tarts! Customer Service is something I take VERY seriously. I take pride in all my products & carefully inspect each and every one before they are shipped! Please feel free to convo me anytime with questions.

International Shipping:
Custom duties and taxes are the responsibility of the buyer. Willing to ship Internationally on a case by case situation. Please contact for details and I will look into shipping costs for you. :)

My Blog:
Follow Me on Twitter:

Be our fan on Facebook!


Please visit my Etsy profile for my current scent list. :)

My Mother asked: "What is a candle tart"? I replied "Wax tarts or Candle tarts are for use in potpourri burners. They are commonly referred to as "tarts" named after the pastry due to their tart-like shape, and do not require a wick." I get this question all the time so I figured I would add it to my shop. =)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
**NOTE** Refunds are handled on a case-by-case basis.
Payment is due no later than 3 days after purchase. If payment is not received within that period the order will be canceled.

**NOTE** I know that "life" happens, and am a very understanding person. If for some reason you can not make payment within that time period, let me know and I am certain we can work something out. Plus, I know most people get paid on Fridays, so if you purchase on a Monday or Tuesday, all you have to do is let me know that you will be sending in payment and what date to expect it. :)

I do accept money orders, but ONLY POSTAL MONEY ORDERS. I DO NOT accept personal checks.
***Please allow 3 days after purchase date to hand pour your candles & tarts. I ship all items via Priority Mail Shipping. That way it gets to you faster. I don't like shipping candles & tarts slowly. They might end up in a truck somewhere & due to the handmade nature they need to be shipped as fast as possible.
Additional policies and FAQs
I WELCOME custom orders! Convo me anytime with questions!