TheCosyCanineCompany

Face Masks, Poop Bag Holders, Dog Walking Bags, Aprons

Maldon, United Kingdom On Etsy since 2015

1,133 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

TheCosyCanineCompany

Face Masks, Poop Bag Holders, Dog Walking Bags, Aprons

Maldon, United Kingdom | 1,133 Sales

Announcement    Everything at The Cosy Canine Company is handmade by me and includes poo bag holders, dog walking bags, embroidered Dog Mum T-Shirts, reusable shopping bags, dog collars and lead and dog crate covers. The rolls of poo bags that come with your poo bag holders and dog walking bags are now compostable to help reduce the use of plastic.

CURRENT TURNAROUND TIMES
Ready to ship items 3 - 5 days
Made to order items 10 – 14 days
Crate covers 3 - 4 weeks.


PLEASE NOTE THAT DUE TO THE GLOBAL PANDEMIC SOME ITEMS ARE TAKING LONGER IN THE MAIL THAN NORMAL. I WILL BE PROCESSING YOUR ORDERS IN THE TURN AROUND TIME STATED.

Enjoy looking around my shop and please send me a message if you have any questions or a cute dog photo you'd like to share with me!

Best wishes,

Lottie

Announcement

Last updated on Nov 20, 2020

Everything at The Cosy Canine Company is handmade by me and includes poo bag holders, dog walking bags, embroidered Dog Mum T-Shirts, reusable shopping bags, dog collars and lead and dog crate covers. The rolls of poo bags that come with your poo bag holders and dog walking bags are now compostable to help reduce the use of plastic.

CURRENT TURNAROUND TIMES
Ready to ship items 3 - 5 days
Made to order items 10 – 14 days
Crate covers 3 - 4 weeks.


PLEASE NOTE THAT DUE TO THE GLOBAL PANDEMIC SOME ITEMS ARE TAKING LONGER IN THE MAIL THAN NORMAL. I WILL BE PROCESSING YOUR ORDERS IN THE TURN AROUND TIME STATED.

Enjoy looking around my shop and please send me a message if you have any questions or a cute dog photo you'd like to share with me!

Best wishes,

Lottie

Items

1133 Sales
 

All Items

Lottie Clements

Contact shop owner

Lottie Clements

Reviews

Average item review
5 out of 5 stars
(180)
See reviews that mention:
quality 48 shipping 23 customer service 16

Updates

Isn't it the best feeling? Even better if there are other people in the room and the dog chooses you!
Is your dog ready for Halloween? Pumpkin Dog Bandanas are available now in my shop jack_o_lantern
View all 87 updates

About TheCosyCanineCompany

Sales 1,133
On Etsy since 2015

About The Cosy Canine Company

You love your dogs and love to look great. I make beautiful and fun accessories for you and your dog, from dog crate covers to poop bag holders.

Everything is handmade by me, Lottie, so you know that you will be getting a unique item that has been created with close attention to detail and quality.

Making things has always been a love of mine and it was the arrival of my Cockapoo Baxter that first inspired me to make dog crate covers.

I wanted his crate to be a safe and cosy bedroom, but also for it to look good and to be practical. From there I went on to design poop bag holders, dog walking bags and aprons.

One of the things I love the most is seeing owners using my walking bags. Having their dog’s favourite treats, ball or toy to hand means they can have fun on their walks and build that incredible bond we share with our furry friends.

The dog walking bags and poop bag holders all have a poop bag dispenser and are supplied with a roll of bags, so you will never be caught without when the need arises!

My items are all made from high-quality oilcloth in fabulous dog prints or polka dots so along with looking great you know that your bag, apron or dog crate cover will be durable and easy to keep clean.

The Cosy Canine Company have been featured in several blogs and have received 100 five-star reviews in my Etsy shop, so you can be assured that you are buying something that is unique and of high quality.

Shop members

  • Lottie Clements

    Owner, Creator, Designer

    Hi, I'm Lottie. The owner creator and designer here at The Cosy Canine Company. I love designing and making items for you and your dogs and can be found either at my sewing machine or out in the countryside walking Baxter and Pickle, by Cockapoos!

  • Baxter

    Assistant

    Meet Baxter, the inspiration behind The Cosy Canine Company. Baxter is the brains behind the company and can be found sitting behind Lottie while she is sewing...or anywhere there might be the chance of some cheese!

  • Pickle

    Trouble Maker

    Pickle is Baxter's sidekick! She loves to model for The Cosy Canine Company and has the perfect head tilt. She also loves nothing more than a super muddy walk followed by a bath!

Shop policies

Last updated on November 20, 2020
Welcome to The Cosy Canine Company

All of my products are made with lots of love, care and attention to detail using only high-quality products. I hope that you enjoy our products as much as I enjoy designing and making them.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I hope you love your item, however, if you are unhappy with your order for any reason please contact me within 5 working days. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.
Payment
We accept payment through Direct Checkout, PayPal, Debit Card, Credit Card, Apple Pay and Etsy Gift Cards.
Shipping
Bags, Aprons and Poop Bag Holders

UK:
Royal Mail 2nd Class Recorded Included
Optional upgrade to 1st Class Recorded

INTERNATIONAL:
Royal Mail International Standard.
Optional upgrade to Royal Mail International Tracked and Signed.
Estimated delivery time is 5-7days on international orders. This isn't a guarantee.


CRATE COVERS

UK:
Royal Mail 1st Class recorded.

INTERNATIONAL:
Royal Mail International Tracked and Signed for.


Please note that international customers are responsible for all customs, duties and taxes associated with shipping to their respective countries.
International parcels may be delayed by the Customs process and once a parcel is shipped it is out of our control.

We are not responsible for a parcel if we have been given the wrong delivery address.
Additional policies and FAQs
I love to make crate covers to order.
Please be really careful when measuring your crate.
I cannot accept returns if the cover does not fit as result of incorrect measurements being provided.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.



Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years as per HMRC requirements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, Charlotte Clements am the data controller of your personal information. If you have any questions or concerns, you may contact me at Lottie [!at] thecosycaninecompany.co.uk

Alternately, you may mail me at:

Charlotte Clements 32 Longship Way, Maldon, Essex CM9 6UJ U.K.

More information

Last updated on Nov 20, 2020
Frequently asked questions
How long will my Crate Cover take to arrive?

Processing times for crate covers is 3 - 4 weeks.

USA, Canada and Europe
Are sent using Royal Mail International Tracked and Signed delivery. This service is tracked. Estimated delivery times are 5-7 days.

UK
First Class Recorded.

Please note that delivery times are estimated not guaranteed.

Buyers are responsible for all customs and import taxes that may apply. The Cosy Canine Company is not responsible for delays due to customs.

Custom and personalised orders

Every order is carefully wrapped in tissue paper. Crate covers, bags and aprons are shipped in a tough recycled poly mailer bag.

How long will my order take?

During the current Global Pandemic some items are taking longer to arrive than normal. This does not affect my processing times.
See individual listing for current processing times.

U.K. orders are sent using Royal Mail 2nd Class. Upgrades to 1st Class and Ist Class Recorded are available.

International orders are all sent using Royal Mail’s International Tracked and Signed service. This service usually takes between 5 and 10 days.

Please note that all delivery times are estimated not guaranteed.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.



Made to order items have a processing time of 1 - 2 weeks and are sent using the above shipping services.

What are my shop hours?

The Cosy Canine Company is open Monday to Friday 9 am - 5 pm
We are located in the U.K. so there may be a slight time delay when answering queries from other countries.