TheCraftandCupboard

Vintage Inspired Digital Downloads - Events & Decor

Pembina, North Dakota

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    The Craft and Cupboard is now a shop for adorable vintage-inspired digital downloads. Find your favorite printables for special events and the home.

Announcement

Last updated on Nov 11, 2021

The Craft and Cupboard is now a shop for adorable vintage-inspired digital downloads. Find your favorite printables for special events and the home.

Items

 

All Items

Katelyn

Contact shop owner

Katelyn

Reviews

Average item review
5 out of 5 stars
(990)
See reviews that mention:
Quality 83 Shipping 122 Customer service 82

About TheCraftandCupboard

Sales 5,162
On Etsy since 2015

The Bride To Be Who Fell In Love With Decor Creation

Hi there awesome shoppers!

First of all thank you for your interest in my shop, I love being able to help the vision for your special event become a reality.

I opened The Craft & Cupboard 2 months after I got married. I wanted a super cute, country, rustic, DIY wedding. So I spent 100+ hours creating hundreds of adorable decor items for my wedding from centrepieces, cake toppers, cookie bar, lemonade stand, banner signs, runners etc. It was lots of work but a total blast and I felt sad when it was over... That excitement that was building over sharing my creations with everyone was over. I wanted that feeling again!

So I decided to sell similar creations that I made for my wedding on my online store! That excitement is back because I get to share my creations with so many brides for their weddings, as well as decor for birthday parties, anniversaries, graduation parties, retirement parties etc!

You are all so wonderful and I love sharing my items with you and all your friends and family. I hope you enjoy the shop and hopefully find something just for you!

Katelyn
The Craft & Cupboard

Shop members

  • Katelyn Sawatzky

    Owner, Creator

    Among many things I am a graphic and web designer, craft maker, and dog lover. After I spent 100+ hours doing decor for my own wedding I realized I enjoyed it too much to stop just because the wedding was over. I hope you enjoy my creations :)

Shop policies

Last updated on August 8, 2020
Hi there! Welcome to The Craft & Cupboard

Below are my shop policies. When you purchase an item you are thus agreeing to the following terms.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
★★Digital downloads are non-refundable★★

★★Shipping charges are non-refundable★★

★★I WILL REFUND YOUR ORDER IF...★★
★ The item arrives damaged I will replace it for you for free or offer you a refund if photos of the damage are provided (less shipping as shipping fees are non-refundable).

★ It takes longer than 6 weeks to arrive I will refund the order IF the item has been physically lost in the postal system. There are no refunds if delivery was attempted at the address provided on your order, but was unsuccessful due to an incorrect address you specified, or some other factor out of my control. I advise that you track your order under "You > Purchases > Track Order button." to catch any issues with delivery.

★★I WILL CANCEL YOUR ORDER IF...★★
If your order is placed within 24 hours it can be canceled, unless you make an order on a Thursday or Friday and it is picked up on the same day for shipping.

★★NO REFUNDS IF ITEM ARRIVES AFTER YOUR EVENT★★
▶There are a variety of reasons your order may not arrive in time for your event. The biggest reason is that the order was placed last minute. It is best to place your order at least 2 weeks before your event, but the more in advance the better.
▶If I inform you of shipping upgrades and you don't respond, I will ship out the item with the shipping option you selected when your purchase was made. No refunds or returns are accepted if the item arrives after your event.
▶If you don't inform me of your event date then I cannot suggest a shipping upgrade.
▶If there are natural disasters or extreme weather causing delays these are things that are out of my control, and again, the best way to ensure timely arrival is to purchase your order in advance giving extra time for poor weather conditions or rare USPS delivery errors.
▶Orders are final sale as they are custom handmade items that are made to order. I have taken the time and materials to make your item. It is the buyer's responsibility to read my shipping policies on processing & shipping timelines, as well as the personal messages I send each of my buyers explaining the processing & shipping times which include when to expect to receive your item.


★★IF YOU SPENT OVER USD$35 AND RECEIVED FREE SHIPPING, BUT NOW YOU WANT TO REFUND 1 OF THE ITEMS FROM YOUR PURCHASE YOU NEED TO PAY FOR SHIPPING - USA ONLY★★

★★NO REFUNDS IF YOU MADE AN ERROR ON YOUR PERSONALIZATION NOTE★★
If you made an error in your personalization note - your birthday boy’s name is Chase but you wrote Chasse for example - you will need to reorder your item with the correct information. Check with me and I may have a coupon code available for the replacement order.

★★DOUBLE CHECK YOUR MAILING ADDRESS.★★
If you fail to specify your correct mailing address, I cannot be held responsible for its lack of arrival.

★★COLORS MAY APPEAR DIFFERENT ON SCREEN THAN IN PERSON★★
While efforts have been taken to make the colors appear as accurate as possible, some differences may appear from what you see on screen and in real life.

★★Please contact me with any problems or concerns, especially before leaving a review if you are not completely satisfied. My goal is for you to be happy with your purchase.★★
Payment
The Craft & Cupboard accepts Credit Cards, PayPal, and Etsy Gift Cards!
Shipping
★NO DELIVERY GUARANTEES AT THIS TIME DUE TO COVID AND THE HIGH VOLUME OF ITEMS IN THE MAIL SYSTEM - DISCLAIMER: DELAYS MAY HAPPEN, ESPECIALLY INTERNATIONALLY OUTSIDE THE USA & CANADA★

★ALL ORDERS ARE SHIPPED WEEKLY ON FRIDAYS★
A few different factors go into when your item will ship. If you place an order and I am very busy, I will ship items out based on event date priority. If I know your event is very close I will ship it that week, however, if it is many weeks/months away it may be pushed to the next week to accommodate last-minute orders that come in during a very busy week. Because my products are for events timing is something I take into account. Typically your order will ship in 2-7 business days.

★★★STANDARD SHIPPING INFORMATION★★★

►►USA►►
FIRST CLASS MAIL - USPS
Shipping is 2-4 days + 2-7 business days for processing time
Because I am in Canada, I hire a courier to bring my orders to Pembina ND in the states once a week on Fridays. You will usually receive your order between Monday and Wednesday the following week with First Class Mail.

►If you spend over $35 USD by purchasing 2 items, you receive free standard shipping. If you wish to receive a refund for 1 of the items bringing your total under $35, I will refund your item less the cost for standard shipping.

►►CANADA►►
STANDARD LETTER MAIL - CANADA POST *no tracking*
Shipping is approx. 1-2 weeks + 2-7 business days for processing time
Canada Post delivery dates do vary. Please note that once your item has been shipped with standard letter mail I have NO CONTROL over how long it will take for your item to arrive. There are no refunds if your item arrives after your event so please be very sure to read through the shipping upgrade options. I highly recommend a shipping upgrade if you need an item for an event within 4 weeks of making your purchase.

►►INTERNATIONAL►►
FIRST CLASS MAIL INTERNATIONAL - USPS
Shipping is 1-3 weeks + 2-7 business days for processing time
First Class Mail International generally takes between 1-3 weeks to arrive, although the USPS does not guarantee delivery dates or times.
★Note: Additional import taxes, customs duties, and/or fees imposed by the destination country are the customer's responsibility. People are sometimes selected randomly to pay these fees and it has nothing to do with Etsy but are associated with your own country's import tax laws.

★★★SHIPPING UPGRADE INFORMATION★★★
There are shipping upgrade options available in a drop-down menu on the checkout page for Canada and the USA. Shipping upgrades are not available for international orders.

★DELIVERY DEADLINES★
All postal operators do not provide delivery deadline guarantees even with shipping upgrades.
There are no refunds if your item arrives after your event as all sales are final, so please be sure to check out the shipping upgrades.

★TRACKING★
To track your order click on (top left of screen) "You > Purchases > Track Package - button". I recommend tracking your order as if there are any issues that arise (unable to deliver your order for some reason) you can catch it right away and contact your local Postal Service and locate the item before it is returned to sender.

★★CUSTOMS & IMPORT FEES★★
Etsy's article on customs & import fees: https://help.etsy.com/hc/en-us/articles/115015691007
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. Etsy sellers do not have any responsibility for these additional charges that may apply. Buyers pay additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. Etsy sellers are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes. If you would like to know what these additional costs are before you purchase an item, you may check with your customs office to find out. Import taxes in the USA are free on shipments that cost less than USD$800.
Additional policies and FAQs
Please contact me directly for custom orders. If you need to reach out to me for any reason, please communicate via Etsy communications, not my direct email address as I check Etsy constantly and that is the best way to reach me.

More information

Last updated on Feb 26, 2020
Frequently asked questions
How soon will I receive my item? USA

I ship my orders out for my American buyers once a week on Fridays. I have a courier bring them North Dakota (as I'm in Canada) so I can use USPS which is super fast! I use First Class Mail which usually takes 2-4 days to arrive.

How soon will I receive my item? Canada

I send my orders out for my Canadian buyers with Canada Post on Fridays or Mondays typically. Once it is in the mail system it takes an average of 1-2 weeks to arrive within Canada.

How soon will I receive my item? International

I ship international orders with First Class International Mail via USPS. This service does not have a quoted delivery time but arrives within 1-3 weeks on average. There may be delays due to international customs. Please note that the mail system is out of my control and these times are estimates. You will get a tracking number so you can track the progress of your item until it leaves the United States.

How can I personalize my custom order?

To customize an order you can add your customization in the “personalization” box where I ask for your event date, or in the notes to seller section upon checkout.

Once purchased, how long until my order ships?

I ship my orders once a week on Fridays. There is typically a processing time of 2-7 business days until your order ships, however, it depends on when you purchase your order which will also determine when your order will ship.

What is your processing time?

There is a 2-7 business day processing time. Processing times are due to the fact that my items are created from scratch by hand and take time to create for you. I’ll always message you to let you know when your order will ship and when you can expect your order to arrive.

How do I track my order?

To track your order click on “You > Purchases > Track Package - button". I recommend tracking your order because if there are any issues that arise (unable to deliver your order for some reason etc.) you can catch it right away and contact your local Postal Service and locate the item before it is returned to sender. Postal systems usually keep an item for 1-2 weeks at a local sorting facility before they return it back to the sender so it is your responsibility to keep your eye on your order and receive it.

Why did I get charged a customs fee? And why won’t you pay it for me?

If an order is shipped internationally, it may be subject to import taxes, customs duties, or value-added tax (VAT fees charged in the EU) imposed by your country. These charges will be due once the order arrives at your country of destination. Etsy sellers dont have a responsibility for these additional charges that may apply. Buyers are responsible to pay any duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price/type of item/package weight/dimensions, origin country, and the taxes/duties/fees of your country. Etsy sellers cant predict which, if any of these fees will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes.

How and when do I qualify for free shipping?

As a US buyer, if you spend over $35 USD by purchasing 2 or more items, you are eligible for free standard shipping (2-5 day delivery via First Class Mail USPS) This is the only way to receive free shipping outside of free shipping events.

Why are there no refunds for items that arrive after my event date?

To avoid this issue simply order with enough time to receive your order. I recommend a minimum of 2 weeks before your event but the more advance you order the better. There are no refunds because it is a buyers responsibility to plan for their event accordingly - all sales are final.