TheCraftMill

Handcrafted jewelry, accessories and home decor

Sebastian, Florida · 1085 Sales

TheCraftMill

Handcrafted jewelry, accessories and home decor

Sebastian, Florida 1085 Sales On Etsy since 2011

5 out of 5 stars
(187)

Shop owner

Andie

Contact

TheCraftMill is taking a short break

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Note from shop owner The Craft Mill is temporarily closed due to unforseen medical issues. Hopefully we'll be back up & running soon.

If you currently have an order placed with us please do not worry.  All orders will be mailed out within the timeframe mentioned on your receipt. During this time, if you message us you will get an automated message about our shop being on vacation. I will still see your messages and respond ASAP.

Andie

Note from shop owner

Last updated on Feb 12, 2017

The Craft Mill is temporarily closed due to unforseen medical issues. Hopefully we'll be back up & running soon.

If you currently have an order placed with us please do not worry.  All orders will be mailed out within the timeframe mentioned on your receipt. During this time, if you message us you will get an automated message about our shop being on vacation. I will still see your messages and respond ASAP.

Andie

Andie

Contact shop owner

Andie

Updates

An honorable mention in GWM Magazine!! I was one of 7 people chosen on all of Etsy for this once a year opportunity! Seven! I feel like a little kid!
New additions coming in time for Valentine's Day! See something you like? Inbox me to put in your request! Have a question? Etsy is on my hip unless I'm sleeping :)
Check out our Heroes Collection!

About

A True Labor of Love

The Craft Mill began as a true labor of love. Between my regular daytime job, raising our granddaughter, community involvement and my husband's 12 hour law enforcement shifts we just weren't seeing one another.

I grew up with the understanding that family comes before everything else and I was determined to put that belief into action. I knew I wanted to do something from home but what?! Then, someone told me about Etsy. I've always hand made gifts for loved ones and decor for our home so I decided to give Etsy a try.

We didn't have a lot so in 2012 The Craft Mill began with $100 in cash and a $50 Joann's gift card. Though the first year or two was more about experimenting and finding my niche; I eventually landed in handmade jewelry. In the beginning every dollar went back into The Craft Mill for supplies and tools. There were times when I began to think I had made a mistake. Looking back, I am so glad I made the decision that I did.

The Craft Mill was created as a way to spend more time with my family & give a more meaningful life to my granddaughter. Not only is that now a possibility but I'm doing something for a living that I absolutely love. I get to make beautiful things and put a smile on someone's face with each piece that's sold. It doesn't get better than that!

Thank you for taking a few moments to learn about who we are. Please feel free to contact us with any questions or custom ideas. We would LOVE to hear from you! Stay tuned to what's going on with our little company because we have so much more to come!

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Shop members

  • Andie

    Owner, Maker, Designer

    Hello everyone! I am a stay-at-home Nana & law enforcement wife. I began The Craft Mill as a way to spend more time with my family & give a more meaningful life to my granddaughter. Together we make beautiful items that hopefully everyone will love.

  • Jocelyn

    Assistant, Muse

    This little beauty is Jocelyn. She's the light & joy of our family, & this company. She loves nothing more than homeschooling with her Nana & playing assistant during her down time. She's currently working on her own line of jewelry to be added soon.

Shop policies

Last updated on January 18, 2017
Thank you for visiting our shop's policy page. Customer satisfaction is our primary goal. If you are not satisfied with your merchandise we are willing to work with you to satisfy your needs.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
Payment
Credit cards, Paypal, and money orders are accepted.

PLEASE READ ★★☆☆★★ Items CAN be purchased on Etsy with a credit card even if you do not have a Paypal account. There have been some questions so I found this short video to explain how to use your credit card without a Paypal account. https://www.youtube.com/watch?v=PYjkIgEfr9E Paypal is sneaky and hides the option near the bottom. ★★☆☆★★
Shipping
★★☆☆★★ Please allow 1-2 WEEKS for all hand-stamped items to be completed as they are deburred, polished, stamped, treated and assembled all by hand, no machines. PLEASE NOTE, Priority shipping does NOT mean your item will be shipped within 1-3 days. Priority shipping is meant to speed up the delivery process not the production time. On most occasions there are prior orders still being processed. I try to get each item out asap but on rare occasions the two weeks are necessary especially after one of our awesome giveaway events. ★★☆☆★★

ALL of our items are carefully shipped to avoid damage and ensure your item(s) arrives safely. Each item will be shipped in protective shipping products.

PLEASE be sure to double check your shipping address when entering your information. The Craft Mill will not be held responsible for packages delivered to the wrong address. We will only take care of lost or damaged packages due to packaging or a shop error. Once the item is marked "delivered" The Craft Mill cannot be held responsible. Thank you! :)

★★☆☆★★ All of our items are shipped with a tracking number for your convenience. Once the item is marked "accepted" at the post office we cannot be held responsible for it. Please be aware of when your package is scheduled to be delivered. The Craft Mill is not responsible for stolen items left on door steps or inside mailboxes. ★★☆☆★★

International buyers: We combine shipping on multiple purchases to save you money and refund any over charges.

Most of our products are shipped USPS First Class Mail but upon request we can make other accommodations.
Refunds and Exchanges
If you want your item INSURED you will need to choose the Priority shipping option or purchase the additional insurance during checkout. The Craft Mill will no longer be offering replacement pieces for items lost by the Postal Service, as we have had several incidents occur while using them. If you pay for insurance or choose Priority Shipping, your item will be covered for a refund by the USPS.

Replacement pieces will need to be purchased unless The Craft Mill is at fault for your missing item. The USPS is responsible for all insured packages. The buyer is responsible for non-insured items.

If you have an issue or concern with your order, please feel free to contact us via e-mail and we will be happy to help. Customer satisfaction is guaranteed!

We accept returns or exchanges on unused (NON CUSTOMIZED) merchandise within 10 days upon receipt of your item(s), excluding shipping fees. After 10 days The Craft Mill will only accept exchanges (on non custom items) for like amounts.

The Craft Mill will NOT provide refunds for merchandise lost due to customer error when entering shipping address.
Additional policies and FAQs
All of our jewelry is 100% hand-stamped right here in our home. No machines! :) Therefore the letters will not always be perfectly aligned and letter depths may vary. This however is part of the natural beauty of hand-stamped artisan jewelry.

★★Cleaning instructions ☛ These hand-stamped pieces are not made of traditional metals and are very delicate...therefore they should never be soaked in jewelry cleaning solutions. If you feel the need to bring the shine back to your pieces; purchase a simple polishing pad with polish already built in. I recommend Pro Polish Pads or Sunshine Pads.

★★Jewelry tip ☛ Over time, you may find that your hand-stamped jewelry has begun to form small hairline scratches from the different pieces rubbing together. This is especially true if you have multiple metal pieces on one chain or bracelet. If this should happen; you can take the scratches out in 30 seconds by using #00 grit steel wool (found in Walmart or any hardware store with the sandpaper) and lightly sanding the surface in one direction. It won't take much. Then, lightly polish with your jewelry polish pad to bring the shine back.


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