thecraftpantry

Recycled: Totes, Cards, Handmade Goodness...

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thecraftpantry's Shop Announcement

★ SHIPPING - Please Allow 5 BUSINESS DAYS before your order ships
★ CUSTOM ORDERS - I'm sorry I no longer accept Custom Orders except the Family Market Totes
★ INTERNATIONAL SHIPPING - Not offered at this time, including Canada. Sorry, no exceptions.
★ HANDMADE TO ORDER - I carefully make every item myself, one at a time, with love & care!

★ WA State Residents will be charged 7.5% Sales Tax

★ For additional answers to FAQs, please read my SHOP POLICIES: http://www.etsy.com/shop_policy.php?user_id=5289362

★ Featured in Seattle Metropolitan Magazine, Apartment Therapy Re-Nest, Lucky Magazine, US Weekly Magazine, ChildStyle Magazine and Hallmark Magazine

★ All images and content is copyright protected ©2004-2011 Cammie M. Cole & The Craft Pantry. All Rights Reserved. Duplication is strictly prohibited.

thecraftpantry's Shop Policies

Welcome

I value your choice to visit The Craft Pantry! I recognize the privilege I've been given to open The Craft Pantry door and welcome you inside.

In the shop you'll find a collection of my work that showcases the artistic mediums I enjoy most. Digital drawing on my graphics tablet, photography and collage. I use these creations to make totes, cards, paper goods and more.

Please convo or email me with any questions or custom requests. I would love to hear from you!

Oh, one more thing, please read The Craft Pantry Shop Policies before you buy. This will ensure a seamless transaction.

All the Best,
Cammie Cole
Artist ~ Designer~ Picture Taker

Email: cammie [!at] thecraftpantry.com
Web: www.thecraftpantry.com
Blog: www.thecraftpantrydoor.blogspot.com
Other Shop: http://www.thesupplypantry.etsy.com

★ FEATURED in AUGUST 2010 SEATTLE METROPOLITAN MAGAZINE
★ FEATURED in JULY 2010 APARTMENT THERAPY RE-NEST
★ FEATURED in APRIL 2010 LUCKY MAGAZINE
★ FEATURED in NOVEMBER 2009 CHILDSTYLE MAGAZINE
★ FEATURED in APRIL 2009 US WEEKLY MAGAZINE
★ FEATURED in FEB/MAR 2009 HALLMARK MAGAZINE

Payment

► PAYMENT TERMS
♥ ♥ ♥ ♥ PAYMENT IS DUE IMMEDIATELY ♥ ♥ ♥ ♥
I accept PayPal. Your immediate payment is so appreciated! Without immediate payment, your order will be cancelled within 24 hours. If you are experiencing difficulties in the check-out process, please contact me!! Once your payment is confirmed, your package will ship from my studio in Seattle, WA USA, within 5 business days via USPS.

► WA STATE DESTINATION SALES TAX
Effective July 1, 2008, WA retailers must collect local sales tax based on the destination of the shipment within WA. This Tax Rate is determined by the address to where your package is being shipped. There are over 300 possible destination tax rates within WA State. The Craft Pantry charges the lowest of the possible Sales Tax Rates for all WA residents, 7.5%. If the Sales Tax Rate for your WA state shipping address (destination) is higher than 7.5%, The Craft Pantry calculates and pays the difference.

► CUSTOM ORDERS
I will gladly post a CUSTOM ORDER listing for anyone wanting a custom order or a combination of items not listed. Custom Order Listings allow me to calculate exact shipping as well. Once I post your Custom Order Listing, I will convo you with the link to purchase. IMPORTANT: Custom Order Listings must be paid for within 24 hours or they will be cancelled. I do not "hold" items.

► INTERNATIONAL ORDERS
The Craft Pantry does not offer International Shipping, including Canada, sorry no exceptions.

► ASKING FOR A DISCOUNT
I'm frequently asked if I will offer a discount on multiple item purchases. While I would love to, the reality is, as a small business it isn't "cheaper by the dozen". So, my policy is simple: I keep my pricing equal for all of my existing and potential customers. Therefore, I do not offer discounts on request, rather, I reserve price reductions for my SALE section so all customers are given the same savings opportunity.

► Please DO NOT leave notes for me via PayPal as it is very unlikely I will see it. Always send notes via Notes To Seller at checkout on Etsy OR cammie [!at] thecraftpantry.com. Many thanks!!!

Shipping

► SHIPPING POLICY
After your payment is confirmed, your package will ship from my studio in Seattle, WA USA within 5 business days via USPS, unless otherwise noted. You will be contacted via email with a shipping date. (Custom, Personalized or Large orders will take longer to ship, sometimes requiring up to 14 business days.) Your order will be packaged with care and shipped via USPS First Class Mail with Delivery Confirmation. My totes are shipped within the U.S. via USPS Priority Mail with Delivery Confirmation.

► SHIPPING COST
I take great care to ensure my shipping costs are accurate using the USPS shipping costs. I combine shipping on multiple item purchases. If there is a shipping overage, I refund via PayPal. A small portion of the shipping charged covers the cost of shipping supplies and packaging used for your purchase.

► SHIPPING SCHEDULE
I ship Monday thru Friday and try very hard to ship within 5 business days. Custom, Personalized or Large orders will take longer to ship. You will be informed via email of your shipping date.

► YOUR SHIPPING ADDRESS
Your order will be shipped to the address you have on file with PayPal!!!
:::PLEASE BE CERTAIN YOUR NAME & ADDRESS ON FILE WITH PAYPAL ARE CORRECT TO AVOID CONFUSION AND DELAY:::

► WRONG ADDRESS
If you provide an invalid shipping address at the time of order and your package is returned to me by USPS, I will NOT re-ship it unless you pay to have it re-shipped. I also reserve the right to refund you the purchase price and cancel the sale.

► SHIPPING GIFTS
If you are shipping a gift, please let me know via convo when purchasing so that it will ship to the right address. I'm happy to send a gift to another address on your behalf.

► Please DO NOT leave notes for me via PayPal as it is very unlikely I will see it. Always send notes via Notes To Seller at checkout on Etsy OR cammie [!at] thecraftpantry.com. Many thanks!!!

Refunds and Exchanges

► CUSTOMER SATISFACTION
It is of the utmost importance to me that you are satisfied with your purchase and experience with The Craft Pantry. Please email or convo me with your questions, I'm happy to chat with you!! Upon receipt of your order, if you have any questions or concerns, please contact me immediately. I'd be happy to work with you in reaching a solution before feedback is given/received! PLEASE NOTE: I do not offer returns or exchanges beyond 14 days of receiving your package.

► CUSTOM, PERSONALIZATION, WHOLESALE
I do not offer refunds or exchanges on Custom, Personalized or Wholesale orders. These orders are final. The only exception is if I have made an error, in which case I will gladly make it right.

Additional Policies and FAQs

► COPYRIGHT
Artwork, Photographs and Listing Images are Registered Copyrighted Material © 2007- 2010 Cammie M. Cole and The Craft Pantry, All Rights Reserved. This also applies to those who wish to use my photos for blogging purposes. Would you like to Blog about me or my work...just ask, please don't copy imagery and/or photographs, not cool and a violation of Copyright Law.

► CUSTOM ORDERS
I welcome custom orders. Please convo me with your requests, I'm happy to work with you! My artwork can be put on any style card or tote I sell. If you see an image you like and want to customize a card or bag, I'd be happy to!

► ASKING FOR A DISCOUNT
I'm frequently asked if I will offer a discount on multiple item purchases. While I would love to, the reality is, as a small business it isn't "cheaper by the dozen". So, my policy is simple: I keep my pricing equal for all of my existing and potential customers. Therefore, I do not offer discounts on request, rather, I reserve price reductions for my SALE section so all customers are given the same savings opportunity.

► TRADING
Due to the frequency with which I'm asked to trade, I'm afraid I can't keep up, so I've simply made it a policy not to.

► WHOLESALE
Not offering wholesale at this time.

► CONTACTING ME
Please DO NOT leave notes for me via PayPal as it is very unlikely I will see it. Always send notes via Notes To Seller at checkout on Etsy OR cammie [!at] thecraftpantry.com. Many thanks!!!

Last Updated February 4, 2011