TheCraftyBlueKiwi

Personalised gifts & accessories for all occasions

East Grinstead, United Kingdom | 281 Sales

TheCraftyBlueKiwi

Personalised gifts & accessories for all occasions

East Grinstead, United Kingdom 281 Sales On Etsy since 2016

5 out of 5 stars (42)

Announcement   2019 has started with a BANG!!!

Lots of new items being added every week! Wedding gifts and accessories for the day, kid’s birthday clothing, cake smash outfits, back to school items, Easter, Valentine’s, Christmas.... it’s a one stop shop for all things personalised! 😃

Watch this space! 👀


- The Crafty Blue kiwi -

Announcement

Last updated on Feb 11, 2019

2019 has started with a BANG!!!

Lots of new items being added every week! Wedding gifts and accessories for the day, kid’s birthday clothing, cake smash outfits, back to school items, Easter, Valentine’s, Christmas.... it’s a one stop shop for all things personalised! 😃

Watch this space! 👀


- The Crafty Blue kiwi -

Caz Brack

Contact shop owner

Caz Brack

About

One's hobby turned into a loving business!

Hi!
I never thought my passion for arts and crafts would ever become a business venture. I've always been artistic since I was little, and after being accepted into a top university in New Zealand to complete a fine arts degree, I thought I may be able to do something with my passion.
I started out painting canvases and sold these online and at craft fairs. But after getting married and having my first child, time became more and more limited to be able to complete large paintings, and so, sadly, I closed down my etsy shop and stopped painting.
Two years later, a friend and I came across a plate that was specifically for putting the drink, mince pie and carrot on for Christmas Eve. Although I didn’t like the style of this particular plate, I loved the idea of having a special plate for the occasion. I knew the style I’d like, so I searched and searched for what I had in my head, but I couldn’t find anything close. So I soon changed my search to what I’d need to make this myself instead! I wanted it to look more “chic” than what I’d previously found, and then I quickly thought, if I’m making it myself, why not personalise it with the kids names! I bought the materials and I created my plate. My friend loved it so she asked for one too! Word got out on Facebook and before I knew it, all my friends (and their friends!) wanted them! I was inundated with orders! I designed snowman mugs too to go alongside the plates.
I quickly realised this could be a viable craft business, so I decided to open my Etsy shop in January 2016.
Now my shop has grown massively, with more Christmas decorations (I love Christmas!) and also lots of handmade gift ideas for other special occasions throughout the year.
And I couldn't be happier making these pieces for people! They're so much more enjoyable to make than the canvasses, especially because they're personal to each buyer. I put 100% into every single item, and receiving 5* feedback from customers really is the icing on the cake!

Thanks for visiting my shop! 😊

Shop members

  • Caz

    Owner

Shop policies

More information

Last updated on Feb 11, 2019
Frequently asked questions

Custom orders and personalised orders are always welcome! If I don't have what you're looking for in my shop, or you would prefer a different colour scheme, please just send me a message and we can work together to make it just how you'd like it!

As with all orders, if you change your mind after placing a custom order, you have 1 hour after payment to cancel your order for a full refund.


All sizing details are written in the item description. If you are unsure about anything, please just send me a message and I can confirm sizing information with you.


Care instructions for my mugs, plates, glasses and egg cups are included in each individual item description.

Handwash is always advised.

Although the pens and vinyl I use state they are dishwasher safe up to 50C and using the top shelf, I cannot guarantee this as dishwasher settings vary from each manufacturer.


All my items come wrapped in tissue paper and gift string.

All measures are then taken to protect your item(s) carefully during transit, using bubble wrap, packing paper, boxes and other protective packing as needed.


The estimated shipping date is the date your item is expected to be dispatched, not the date you should be receiving it.

Items are posted using Royal Mail.

RM 1st class standard - estimated delivery time 1-2 working days
RM 2nd class standard - estimated delivery time 2-3 working days

RM 1st class Signed For - estimated delivery time 1-2 working days. Includes tracking and signature required by receiver.

RM 2nd class Signed For - estimated delivery time 2-3 working days. Includes tracking and signature required by receiver.

RM Special Delivery Guaranteed - guaranteed next day delivery. Includes tracking and signature required by receiver.


RM Special Delivery Guaranteed is the only shipping service that has a guaranteed delivery date. Although Royal Mail do try to stick to their estimated delivery times (see above for these), sometimes delays can occur.

According to Royal Mail, an item cannot be declared lost until 10 working days after the expected delivery date (within the UK only. For international orders, this is 25 working days).

Therefore I will not be able to refund or replace an item until this time has passed.

If you haven't received your item after this time, please let me know as soon as possible so I can arrange your refund/replacement.


At the moment I am not able to offer regular international shipping on my items. However, I will be looking to add this option in the near future, so please do check item descriptions or contact me for more information.

If you are outside of the UK and would like an item in my shop, please contact me and if it's an item that can easily be sent internationally, I can give you a price for international tracking.


In line with the Consumer Contracts Regulations Act, buyers have 14 days from receiving an item to request a return. Any requests made after this time unfortunately cannot be accepted.

Once your return request has been accepted, you have up to 21 days to return your order. If an item is returned after this time, I will not be able to issue a refund.

Orders must be sent back in their original packaging, or to a high packaging standard, in order to reduce the risk of damage whilst in transit. Upon receipt of your returned item, I will then process your refund.

It is the buyer's responsibility to pay for return postage, unless the item is damaged/faulty.


Please see above for information on how to request a return for a refund.

You will be refunded the original price of the item only. Shipping costs can only be refunded if the item is damaged/faulty.

Refunds will be processed within 5 days of receiving the item back. I will contact you to let you know this has been done.

Returns/refunds cannot be accepted on personalised items, so please make sure you double check all personalised information given is correct before you complete checkout.


My full updated Privacy Policy can be found under Shop Policies.

Customer names and addresses are only used for the purpose of sending orders and are not stored anywhere other than on the business's Etsy account. This is password protected and only the Owner of The Crafty Blue Kiwi can access it.

Contact will only be made directly through Etsy if there is a query with your order. No contact will be made for any other reason and no contact will be made via any other platform.

Any additional paperwork relating to an order, such as postage receipts, are kept in a lockable storage box and are only kept for tax purposes. They are then destroyed.