TheCraftySwirl
Announcement
WE ARE BACK WITH LIMITED ITEMS-GETTING BACK TO TIMELY SHIPPING & QUALITY 🤎
|| Original Creators of Two Tone Shelves & Trays || Featured on Etsy Blog, Buzzfeed Nifty & Pop Ups at Madewell & Coming soon to West Elm!
Black & Indigenous Owned 🤎
Follow us on Instagram @TheCraftySwirl for Coupon Codes, & Tips!
Check out our Blog on Etsy: https://blog.etsy.com/en/featured-shop-thecraftyswirl/
Check out our featured Items on Etsy: https://www.etsy.com/featured/padmalakshmi-etsyedit?ref=finds_e
Email us at: thecraftyswirlco [!at] gmail.com
Items
Featured items
All Items
Reviews
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Shawnae on Jun 28, 2023
5 out of 5 starsAbsolutely beautiful tray. Love it 1000%!! Packaged well. Would definitely order from seller again.
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Jason on Sep 12, 2023
4 out of 5 starsReasonably well made....arrived with one knot missing which caused issues with leveling....knots weren't all at the same spot for all the shelves so there were some issues with leveling them, but as long as you can tie a knot in a certain spot it is easy enough to rectify...seller was very responsive and friendly...will definitely consider shopping here again!!
Ilana responded on Sep 13, 2023
Thanks so much for your review! We wish all walls were made the same but alas they’re not all created equal 😊. Sent over some info from our Insert, FAQ section & Instagram Highlights on how to adjust your shelves to make level for your particular wall. Feel free to reach out with any additional questions or feedback!
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Forest Hills on Jun 16, 2023
5 out of 5 starsThese shelves are so well made and arrived in a timely manner. I love the originality of this shop, and the uniqueness of these shelves!
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d00xb0l3sjsqp1s8 on Jun 16, 2023
5 out of 5 starsSo glad this shop opened back up! Great quality and great customer service. Love supporting a real small business with stunning handmade pieces!
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Andrea on Jun 13, 2023
5 out of 5 starsThis is my fourth order with this shop and my sixth shelf overall. I bought my first shelf in 2020, so I’ve been a repeat customer for 3 years. That’s how much I love them! They are so beautiful made and so sturdy. Shipping was the quickest it’s ever been, and customer service was excellent.
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Brittany on Nov 11, 2022
4 out of 5 starsI love the shelf however it is very lightweight- I did not expect it to be and the staining did not fully cover all of the wood, in some places I can see the original wood itself more than I wanted to but it gives it that vintage look I was going for. Overall, I’m still happy with my purchase and would definitely order more! (Shipping did take a while but it was worth the wait, seller communicated back consistently and that’s what mattered to me the most)
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Sarah on Jul 1, 2022
5 out of 5 starsThese shelves are so well made and they look great in my living room! When the package got delayed in the mail, Ilana was wonderful about keeping me updated.
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Jennifer on Jun 30, 2022
5 out of 5 starsThere was a problem in transit with one of the two shelves I ordered. Seller replaced it, no problem. I have 2 shelves that I love now and a good experience with the fastest, easiest communication on etsy! Thank you!
About TheCraftySwirl
Handmade Home Decor Pieces
Shop members
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Ilana
Owner, Curator, Maker
In between working on TV Shows & Movies, we make home decor! It started as a hobby for our own home & we thought why not share it!
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Mike
Maker
I come from a family of construction and carpentry. We like coming up with new ideas for our home and enjoy giving quality pieces for your homes.
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Scout
Assistant
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
SHIPPING-PROCESSING
|| PROCESSING ||
Orders:
1-2 WEEKS PROCESSING
Processing does not include shipping time, just the time to hand make your order in the order received ☺️
||SHIPPING ||
UNDERSTANDING PRE-TRANSIT:
All packages stay in "Pre-Transit awaiting item mode" until they are hand scanned in, even if the package is at the facility it can say that they are awaiting the package.
Please have patience, all packages have been dropped off, they are just waiting to be scanned. Once shipped out we have no control over the length of time of transit and delays. Thank you for you understanding & patience ☺️
ADJUSTING SHELVES
Check out our Instagram Highlight “TIPS” for videos
All shelves are adjustable to fit your particular wall! Your item may not be level when you hang it. Simply adjust the string left or right, shorten & knot or once hung, slightly push down the front or back of the shelf to make it level!
Please Note:
-No Ring Shelves & Twine+Ring: Will be strung all the way through the entire shelf
-With Ring Shelves: Will be tied individually under each hole
-To adjust Duo or Trio Shelves, you will receive and insert or check out our Instagram
-Potted Shelves: If you choose the Closed Cord option, you will have to balance the opposite side of the pot with weight of decor or items in order for it to hang and not tilt to one side! :)
PAINT & STAINS
There are some listings that have the option for Two Tone & Non Two Tone versions.
Two Tones are listed first, Non Two Tones second.
WHITE/STAIN OF CHOICE: White Painted/Stain (our Two Tone version)
STAIN OF CHOICE: All Stained, no white (Non Two Tone Version)
Antique White is very light and is stain where you will see a lot of the wood grain and wood color through. It is not a solid white color :)
UPDATE: No longer offering Antique White. We can offer painting white if requested
Stains & Paint may vary in terms of appearance of online due to individual wood grains, knots, nicks and character. No two are alike! :)
INCLUDED HARDWARE & ITEMS
WIDE & THIN BOX SHELVES
Each box shelf comes with two keyhole hangers in the back. All you need is a nail or screw to fit it flush to your wall!
FLOATING CUBES
Our Floating Cubes do come with a mason jar or vase. Put which you would like with your Floating Cube, in the notes section when you checkout!
POTTED SHELVES
Our shelves DO NOT come with the pot included. Our Potted Shelves FIT 4" pots
LOCAL PICKUP || DELIVERY/DROP OFF
**PICKUPs & DROP OFFs are currently postponed due to COVID
DAMAGE/UNDONE IN SHIPMENT
DAMAGE/UNDONE
If your item becomes lost, undone or is damaged in shipping, file a claim with USPS to receive a refund from them, once dropped off we have no control.
If your item is heavily damaged in transit, message us with photos of the damage, and we will arrange a replacement. Heavily damaged indicates the product is broken & cannot function or be used.
If your strings become unstrung in transit, please contact us for how to instructions, or visit our TIPS highlight on our Instagram ☺️
CONTACT
Please feel free to contact us through Etsy's messaging system or thecraftyswirlco@gmail.com ☺️