thecreativestandard

Award Winning Custom Wedding & Event Signs

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Note from shop owner We won't be accepting new orders until after the holidays, in order to spend some much needed time with family. 🎄

If you have an open order, we just received a new shipment of acrylic and are working ‘round the clock to make proofs + ship orders. Thanks!

Note from shop owner

Last updated on Dec 8, 2020

We won't be accepting new orders until after the holidays, in order to spend some much needed time with family. 🎄

If you have an open order, we just received a new shipment of acrylic and are working ‘round the clock to make proofs + ship orders. Thanks!

erin breean

Contact shop owner

erin breean

Reviews

Average item review
5 out of 5 stars
(483)
See reviews that mention:
Quality 40 Shipping 71 Customer service 75

About thecreativestandard

Sales 3,409
On Etsy since 2013

The devil is in the details...

e+b creative was born in 2016, after our move from California to Austin, Texas. Landon pushed me to chase my creative endeavors, at least until we were settled and I found a new career in Austin. What was intended to be a fun experiment took off quicker than anyone could have anticipated! In early 2019 we rebranded to The Creative Standard.

​Now, with over 2,000 weddings and events spread over 49 states and 17 countries, we run The Creative Standard full time. On a rare day off, we like to road trip, hang out with our dog Murphy & hop into every photobooth we find.

Shop members

  • Erin Breean

    Owner, Designer

  • Sarah Rose

    Customer Service

Production partners

  • Local Printing Company

    Austin, TX

    We partner with a high-end local print shop to help create our larger items.

Shop policies

More information

Last updated on Nov 9, 2020
Frequently asked questions
PRODUCTION TIMES & SHIP DATES

» PRODUCTION TIMES generally vary from 1-3 weeks, depending on the customization and complexity of your order, as well as our current volume. Please see each listing to view lead time, or send us a message.

» SHIP DATES are automated by Etsy and should be used as a guide only. Please budget enough time to get your signs produced and delivered, as well as a window of extra time before your event date to allow for potential shipping delays. USPS Priority typically takes between 2-3 business days to the US.

While rare, delays in shipping due to weather and other unforeseen circumstances do occur, and we cannot refund custom orders that arrive after your event date.

CUSTOMIZATION

» FONTS + STYLE » Feel free to send samples of your invitations, listings of ours you like, or photos you find online that you like the look of. We love inspiration, and matching your signs to your event.

» COLORS » We try to offer as many photos of the different options as possible, however colors vary greatly between monitors and lighting conditions.
We offer samples for all combinations of colors, and highly recommend that you order them prior to purchasing if you aren't sure what you will like, or are trying to match a specific color.

» METALLIC » While we offer several shades of metallic acrylic, we do not offer metallic text at this time. Please see our website for examples of the faux metallic we print!

PROOFS, APPROVALS & CHANGES OH MY!

If your order requires a proof, your sign will not be put into production until it is approved.

If your order has not gone into production yet, we may be able to make minor changes, please contact us ASAP.

If your order has already gone into production or is already complete, and your order is custom, unfortunately a new one will have to be purchased at cost. You are responsible for reviewing and approving any and all text, design, color, size, etc. The image on your proof is exactly what is going on your sign, unless otherwise specified.

If your order has already shipped, a new one will need to be purchased at cost, along with the cost to re-ship.

Please review your proof closely to help avoid any of these scenarios!

SEATING ASSIGNMENTS & CHARTS

» TEMPLATES » We send you a custom template to fill out for your seating chart. We ask that you only submit your seating assignment once it's COMPLETELY DONE, to help avoid any delays in production. We know last minute changes happen; if your sign has not gone into production yet, we can sometimes make minor changes.

» FORMATTING » When filling out your template, please review the sample formatting closely, as any errors in formatting slows down the process and adds a lot of back and forth. We HIGHLY RECOMMEND organizing your guestlist by name, instead of by table.

» REFORMATTING » If your seating assignment requires more than a couple changes after your proof is done, or needs to be completely redone, we do have a redesign fee of $15.

CANCELLATIONS

We understand that life happens and things change! All of our cancellations are on a case-by-case basis, however generally:
» Cancellations made within 48 hours of your order being placed are fully refundable.
» Cancellations made after work has already begun on your order will incur a 30% restocking fee.
» Orders which have already been put into production or shipped can no longer be cancelled.

LOST, STOLEN & DELAYED PACKAGES

» TRACKING » In the event that your package is lost or has stopped tracking; please let us know as soon as it reaches its past due arrival date. We don't have better visibility to tracking than you do, but we can help any way we can.

» DELAYS while rare, delays in shipping due to weather and other unforeseen circumstances do occur. We do not refund custom orders that miss your event date due to these delays, please order with extra time before your event date to help avoid this.

» We cannot be held responsible for lost, stolen or delayed packages, but we will do our best to help however possible. Depending on the circumstances and if timing allows it, we may be able to remake your order at cost and expedite it at a reduced rate.

Custom and personalized orders

» IT'L SHIPPING TIME » USPS First Class international can take anywhere from 1-2 weeks and has exceeded over two months or more for a package to arrive depending on what country the item is going to. It nearly always takes less time, but please be prepared should it take longer. You will have a tracking number but often the package can only be tracked until it leaves the US. We have little to no visibility for the tracking on these orders, and are not responsible for them once they are shipped.

» COST » Please contact me to arrange this service as the cost varies drastically different from country to country.

» VAT & CUSTOMS » Shipping costs do NOT include import taxes or customs fees. Buyer is responsible for these fees & taxes.