thecuriousbeadshop

Czech glass beads, waxed linen cord, handmade findings

Edinburgh, United Kingdom | 36098 Sales

thecuriousbeadshop

Czech glass beads, waxed linen cord, handmade findings

Edinburgh, United Kingdom 36098 Sales On Etsy since 2012

5 out of 5 stars
(9413)

Announcement   The Curious Bead Shop has now re-opened!

Now offering Free UK shipping on orders over £40 - and £2.50 off International shipping too! Use coupon code 40CURIOUS and etsy will take £2.50 off your order. Please note - it will NOT say free shipping! It will simply deduct £2.50 from the overall price of your order! This is so that I can offer it to my international friends also :-)

Please see my Policies for quantity discount details, my reserve and custom order policies and more.

*Please note updated shipping times are now 3 to 7 working days due to my still having sole daytime care of my baby twins.*

Shipping costs are all currently flat-rate and are as follows:

Uk - £2.50
Europe Union - £4
Rest of World - £4.50


*Shipping upgrades now available on each listing!*

Roll up, Roll up.....and Wilkommen, Bienvenue and Welcome to The Curious Bead Shop. Push back the curtains, polish off the glass-fronted cabinets and take a peek inside - czech glass and waxed linen cord in rich and saturated hues, handmade findings in warm antiqued copper (coming soon!), and all manner of notions and curiosities may be beheld in the near future.....Peek at my Additional Policies for Quantity Discounts....

Announcement

Last updated on Aug 3, 2018

The Curious Bead Shop has now re-opened!

Now offering Free UK shipping on orders over £40 - and £2.50 off International shipping too! Use coupon code 40CURIOUS and etsy will take £2.50 off your order. Please note - it will NOT say free shipping! It will simply deduct £2.50 from the overall price of your order! This is so that I can offer it to my international friends also :-)

Please see my Policies for quantity discount details, my reserve and custom order policies and more.

*Please note updated shipping times are now 3 to 7 working days due to my still having sole daytime care of my baby twins.*

Shipping costs are all currently flat-rate and are as follows:

Uk - £2.50
Europe Union - £4
Rest of World - £4.50


*Shipping upgrades now available on each listing!*

Roll up, Roll up.....and Wilkommen, Bienvenue and Welcome to The Curious Bead Shop. Push back the curtains, polish off the glass-fronted cabinets and take a peek inside - czech glass and waxed linen cord in rich and saturated hues, handmade findings in warm antiqued copper (coming soon!), and all manner of notions and curiosities may be beheld in the near future.....Peek at my Additional Policies for Quantity Discounts....

Rebecca Anderson

Contact shop owner

Rebecca Anderson

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Reviews

Average item review
5 out of 5 stars
(9413)
View all 9413 reviews

Updates

A quick heads up for you - Curious will be closing for several months in a few weeks, as I am due to have two tiny new arrivals very soon. Planning to close at the end of September but may be sooner depending on how I feel, so order now!
All colours of 4ply and 3ply Irish waxed linen cord is BACK IN STOCK!!
View all 18 updates

Shop policies

Last updated on August 3, 2018
Roll up, Roll up.....and Wilkommen, Bienvenue and Welcome to The Curious Bead Shop. Push back the curtains, polish off the glass-fronted cabinets and take a peek inside - czech glass and waxed linen cord in rich and saturated hues, handmade findings in warm antiqued copper (coming soon!), and all manner of notions and curiosities may be beheld in the near future.....Peek at my Additional Policies for Quantity Discounts....

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 7 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I have a strict level of quality control - all beads are personally hand strung and cord cut and wound by myself and my Curious Elf assistant. But if for any reason you are unhappy, please contact me and I will endeavour to make you happy again with replacement beads or a refund if appropriate.

I use Royal Mail first class post as my standard postage. Within the UK, packages should take 1-2 working days from the day I ship out. However, packages can take up to 28 working days to arrive according to Royal Mail. Obviously, this is a very long time to wait so please contact me if your order has not arrived within a week. I cannot issue refunds before the 28 days is up but I can be aware of the situation and resend depending on the specific situation.

International orders go standard international (with no tracking) unless you select tracked or insured. These should reach you within 1-5 weeks usually but as I have said above they can take longer, sometimes up to 6-8 weeks. Please contact me if your order has not reached you within 4 weeks of my sending. I cannot issue refunds until the 8 weeks is up but we can sort out resending if this is an option that is possible for both sides.

Regardless of whether the goods you buy are faulty or not, you as the buyer have a 14-day (from point of receiving the goods) no questions asked cancellation and return option. If you have simply changed your mind i.e. the goods are not at fault then I will issue a full refund minus return postage costs, as per my legal obligation to Consumer Contracts Regulations. (Postage costs will be similar to my own shipping costs, but as post offices charge by weight and size, and charges vary from country to country they may vary slightly.) If the goods are faulty, I will refund postage and cover return postage as well. This returns policy does not apply to any custom-made orders i.e. specially made findings and beaded beads. It DOES apply to made-to-order items already listed within the shop. Please request a free proof of postage from the post office and send back via first class standard post within 14 days of the package reaching you. Please ensure correct postage is paid - I am not liable to pay fees to pick up from the post office for unpaid postage. Please ensure package is adequately and securely packaged. If you have a customs label to fill in, as you are returning goods, please mark value as nil.

If you do wish to cancel an order, please contact me here on etsy or via email on songbead [!at] me.com. Alternatively, you may download this cancellation form:

http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf

and use it instead.
Payment
Please note - shipping is FLAT RATE. The shipping costs that you see are NOT per item - they are per order.

Flat rate shipping per order (excluding Curiosity Club subs):

UK - £2.50
EU - £4
Rest of World - £4.50

Hurrah! I am now able to take payments via PayPal, Direct Checkout and Etsy Giftcards. Exciting!

If you pay be PayPal echeque (I know that sometimes PayPal throws a wobbly and only gives you this option!) your goodies will be dispatched after the echeque has cleared.
Shipping
When your order comes through, I will scurry off to the Curious back room to wrap your beads up as beautifully as possible and send them off to you within 3 working days (but usually within 1). If there are any delays - I am away, or snowed under with life's curiosities, then I will put an announcement up at the front of my shop. If your order contains handmade beads or findings it can take up to 7 working days to post out as these are usually made to order. If your order contains a Curiosity Club subscription then it will be posted out according to our monthly schedule.

I post out at least three times a week and usually every week day. If you need your beads and cord in a rush - let me know! I will do what I can to help you out with rush shipping if at all possible. I understand bead emergencies!

International orders (I am shipping from the UK) usually take 1-5 weeks to reach their destination, but can take longer due to customs and our respective postal services. Please be patient! Once the parcel leaves me, delivery time is out of my hands. Standard international delivery does NOT include tracking; however, there is an upgrade option available on each listing - you can now choose between standard, tracked or insured.
Additional policies and FAQs
As I am a one-woman business, I do try and take my weekends as non-working days. If you contact me on a Saturday, Sunday or bank holiday, I will get back to you on the following working day. Thank you for your understanding!

Quantity Discounts

Spend over £30 (Not including postage) - Use Coupon Code 30CURIOUS for 5% off.

Spend over £40 (Not including postage) - Use Coupon Code 40CURIOUS for £2.50 off your order - equivalent to Free UK Postage

Spend over £60 (Not including postage) - Use Coupon Code 60CURIOUS for 8% off.

Spend over £80 (Not including postage) - Use Coupon Code 80CURIOUS for 10% off.

Coupon codes cannot be combined so choose the one that works best for you! Coupon codes are not valid on CC subscriptions or custom/reserved orders unless clearly specified.


Coupon Code Sales

From time to time, I have coupon code sales in my shop. Look out for them on my blog and facebook pages!

http://songbeads.blogspot.co.uk/
http://www.facebook.com/thecuriousbeadshop

Unfortunately, because of the way these work on etsy, I am unable to refund the difference retrospectively; the same applies to my quantity discounts. So keep your eyes peeled for these juicy discounts!

Coupon codes are not valid for custom or reserved orders unless clearly specified and cannot be combined.

Reserves

I am happy to reserve most items for up to a week - I do appreciate you offering me a date on which you plan to check out when requesting a reserve however.

Custom orders
For most custom orders, I will need payment upfront before beginning work. If you wish to reserve a made-to-order/custom item, then I will not begin work on this until payment is received. Unfortunately, I've been let down too many times now with this type of reserve, and so this keeps it fair for both of us! Thank you for your understanding.

More information

Last updated on Aug 3, 2018
Frequently asked questions
I'm not in the UK and my parcel hasn't arrived yet - where is it?

Packages travelling out of the uk generally take 1-2 weeks to reach Europe and 1-4 weeks (occasionally longer) to reach the rest of the world. Please be patient! Customs can really hold things up and there is nothing that can be done to help this, frustrating as it is for us both - and occasionally my estimated shipping times can take longer due to this. Thank you for your patience!

Can you track my package?

Yes! But ONLY if you select tracked shipping when you check out. Otherwise it will be sent via first class or standard international - just as reliable as tracked but you can't follow your package online, which I understand can be reassuring.

My order hasn't shipped yet - why not?

Most likely because it has made to order items in it and I'm busy creating them for you! My shipping times are 1-3 working days for most items but if you've placed an order containing wire, handmade findings or handwoven beads, the shipping times are 5-7 working days. I usually beat these shipping times but please remember, it's just me working away, covering every element of running my little business, and so I've given these shipping windows because I do sometimes need them to create your handmade goodies!

How much is your shipping?

My shipping is flat-rate - and I know Etsy doesn't always make that very clear. The rates are as follow - £2.50 per order for the UK, £4 per order for the EU and £4.50 per order for the rest of the world. These charges are NOT per item! The only exceptions are the Curiosity Club subscriptions, whose postage covers multiple packages and so is necessarily higher.