Creating Personalized Etched Glass and Vinyl Decals

Bristol, Virginia

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Shop policies

Last updated on May 10, 2022

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I am very excited to be starting my first business, and my first online business at that! I welcome comments and suggestions. Please let me know if there is anything you would like to see in my shop, or something custom I can create just for you.

Accepted payment methods

Returns and exchanges
I strive to make my customers happy! I can send detailed pictures of your order, and will always send a proof on a custom order for your approval. Since many of my products are personalized just for you, I cannot accept returns.

I also try to package my items very securely, but if your glassware is damaged in shipping, contact me and we will work out a solution together.
I will accept a check, but please understand I cannot ship your items until I receive your check first.

My preferred form of payment is Paypal. You can use any credit or debit card to pay through Paypal, without even signing up for a Paypal account. Choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Please contact me if you have any problems and I will try to help you!

If you purchase something and change your mind before paying please let us know as quickly as possible, and we will cancel the transaction. We will not leave negative feedback for canceled transactions.
We will leave negative feedback for buyers who don't contact us to cancel the transaction.

Once your payment is received, I will ship your order right away.
Once your payment is received, I will ship your order as soon as possible. If you purchased a custom order, please allow me 3-4 days to create And ship your product. Please contact me if you need rush shipping, I will be happy to upgrade your order for the additional fee.

It is crucial that I package my glass very well, so please forgive me if my shipping rates seem a little high. I will be happy to refund any excess you paid for shipping if your payment exceeds my cost by more than a dollar.

I am happy to ship internationally! If you provide your city and postal code, I will get you a price quote.
Additional policies and FAQs
Custom Orders: Please convo me if you would like a custom order. I will be happy to create a proof for you to approve, then list the item for purchase. I can usually create a proof within 1 or 2 days, and after your approval, can have the item ready in another 2 days.

Large orders may require a deposit up front.