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Briana Morrison

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Briana Morrison

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shipping 2 customer service 2
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Shop policies

Last updated on December 29, 2016

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
We want you to love your candles as much as we do! If for some reason your item does not meet your expectations we can work something out.

If your item/s arrives damaged or you are unsatisfied with it in any way, please contact me for a replacement, exchange, or refund within 7 days of receipt.
Payment
We accept PayPal.

we ship items only after I have received payment. If you have any questions about the checkout process or change your mind after placing an order, please contact us as soon as possible so that we can assist you.

For more information about buying on Etsy visit this link: http://www.etsy.com/faq_buying.php
Shipping
We will ship your order to the address listed in YOUR ETSY RECEIPT, not your PayPal address. Please make sure you have the correct address on file.

Items are made to order so please allow 1-2 weeks for processing & creation. If you need to receive your item extra fast please contact us regarding a rush order.

Psycat Candle Co. is not responsible for items that are lost during shipping. We consider a package lost if it has not arrived 30 days after being shipped.
Additional policies and FAQs
CUSTOM ORDERS & WHOLESALE
We love doing custom orders! Just drop me a line so that we can discuss yours.