TheDMsWifeRPGShop

Dice Bags and other RPG treasures

Todd, North Carolina On Etsy since 2014

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Buyers bought gifts from this shop and gave them 5-star reviews!

TheDMsWifeRPGShop

Dice Bags and other RPG treasures

Todd, North Carolina | 3,484 Sales

Announcement    Instagram is essentially my "portfolio" for my custom dice bags, if you would like to check it out! @thedmswife
I MAKE CUSTOM DICE BAGS! Message me if you would like to have one made! Any listing labeled "Ready to ship" or does not mention that it is a custom listing is not customizable (aside from adding beads and charms). Those are sold as is, but I would be happy to work with you for any changes you would like made before making a purchase.

Custom dice bags are my favorite! Let me know what you had in mind!

COVID-19: My shop is still operating and shipping on time. The only thing to keep in mind, is if I need to special order materials for your custom order. There may be a shipping delay depending on where the materials are coming from. But I will let you know of this, before moving forward with a custom order.

Thank you so much- Marlena
Follow me on Instagram!

Announcement

Last updated on May 22, 2020

Instagram is essentially my "portfolio" for my custom dice bags, if you would like to check it out! @thedmswife
I MAKE CUSTOM DICE BAGS! Message me if you would like to have one made! Any listing labeled "Ready to ship" or does not mention that it is a custom listing is not customizable (aside from adding beads and charms). Those are sold as is, but I would be happy to work with you for any changes you would like made before making a purchase.

Custom dice bags are my favorite! Let me know what you had in mind!

COVID-19: My shop is still operating and shipping on time. The only thing to keep in mind, is if I need to special order materials for your custom order. There may be a shipping delay depending on where the materials are coming from. But I will let you know of this, before moving forward with a custom order.

Thank you so much- Marlena
Follow me on Instagram!

Items

 

All Items

Marlena Toliver

Contact shop owner

Marlena Toliver

Reviews

Average item review
5 out of 5 stars
(982)
See reviews that mention:
quality 230 shipping 140 customer service 95

About TheDMsWifeRPGShop

Sales 3,484
On Etsy since 2014

The Name of My Shop Tells My Story.

I fell in love and married my Dungeon Master. We played 3.5 D&D on my days off at the retro video game store I used to work at and eventually managed.

Whether it was D&D, MtG, or LARP, we enjoyed spending our time together pursuing our hobbies. I began to notice things my husband and I were looking for, be it for fun, looks, or convenience, but couldn't find in the gaming buy/sale world. Thinking "If I am looking for this product, maybe other gamers are as well?" So I decided to take initiative, grab up my d20, and the ideas began to roll.

My shop may not have much now but the ideas and determination are there. As much as I would love to get all my ideas in the shop now, I find it is important for me to take the appropriate time on each idea and make sure it is ready for my customers/fellow gamers. Besides it will give us all something to look forward to. So stop by my shop anytime, you never know what else I may have added to this "Arms & Equipment Guide".

Shop members

  • Marlena Toliver

    Owner, Creator, Designer

Production partners

  • A tshirt printing service.

    Fairfax, VA

    The tshirt printing service I use prints great quality tshirts. I give them my designs and tell them the quality shirt I need and they take care of the rest. The shirt quality and ink quality are excellent and the printed images hold up in the wash.

Shop policies

Last updated on May 11, 2020
Welcome to The DM's Wife RPG Shop! As a fellow role-player, my products are inspired by what I have wanted or needed when sitting down to roll or suiting up to LARP. Dice Bags are a must have for many gamers and there are so many beautiful and unique designs in the world and I wanted to make a dice bag that would allow players to focus more on the game and not shoveling through their dice to find what they need.

I have been open for over a year now and I have been blessed with such wonderful customers that I truly appreciate. My dream for this RPG shop is to one day be a "one stop shop for all your RPG needs." Every item I sale is another step in making that dream a reality. I have so many ideas but I know the importance of taking one step at a time. So please like and follow my store for Shop Updates so you can be one of the first to see any new items from The DM's Wife RPG Shop.

Working in retail in the past, I learned the importance of customer service. I will do my best to communicate with you if you have any questions or concerns.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I will always do my best to help if needed.

It is the customer's responsibility to read over all descriptions on items being purchased.

LOST or DAMAGED ITEM:
1. If the error is MY fault, I will refund or exchange the item.

2. If the error is the POST OFFICE, I will contact them and try to get the situation taken care of. If it is a lost package, nothing can be done until after 30 days after the item has shipped. However, I encourage you to contact me as soon as you believe there is a concern and I will do my best.

3. If the error is the CUSTOMER's fault, (ex: cutting into package and damaging the item, giving the wrong shipping address, not reading item description and being unsatisfied even though the appropriate information was available) there is nothing I can do. If you are simply just unsatisfied with your purchase, contact me to return item, once I have received the return and there are no visible use or damages, I will refund the cost of the item but I will not refund any of the shipping costs.

4. Package marked "Delivered" but nowhere to be found - You need to contact your local post office and go through the means in which they give you. If the address is correct, then your mail may have been stolen. I would be unable to assist with this matter but I highly encourage you to file a mail theft report.
Payment
METHOD OF PAYMENT
Options include PayPal, credit/debit card, and Etsy Gift Cards.

Canceling an Order:
I am more than happy to work with you if you need to cancel an order. Just message me within 24hrs of your purchase and I will have the order cancelled and money refunded as soon as possible. The longer you wait, the higher the risk your item will be shipped before the cancellation can be made. My "ready to ship" items are shipped out in 1-3 business days so sometimes I ship next day.
Shipping
COVID-19: My shop is still operating and shipping on time. The only thing to keep in mind, is if I need to special order materials for your custom order. There may be a shipping delay depending on where the materials are coming from. But I will let you know of this, before moving forward with a custom order.

WRONG ADDRESS WARNING: If you have used a certain mailing address for Etsy purchases, but your mailing address has changed, always be sure to double check your shipping address at checkout before completing the order. Some customers have mentioned, that Etsy doesn't always properly save the new address for future purchases and therefore items get sent to the old home address by mistake. To avoid this, double check your "ship to" address at checkout. Also update your address settings using the browser, rather than the Etsy app. Please message me on Etsy as soon as you realize a wrong address has been used and I can change the address before shipping or if the item has already shipped, we can discuss the next steps. I'd be happy to help!

THEFT - Package marked "Delivered" but nowhere to be found - First see if you gave the correct delivery address. If correct, you need to contact your local post office and go through the means in which they give you. If the address is correct, then your mail may have been stolen. I would be unable to assist with this matter but I highly encourage you to file a mail theft report, because it may continue to occur for you and your neighbors.

All items are shipped via USPS. You can choose shipping upgrades or UPS at checkout. If upgrades are not available at checkout, feel free to message me and I can make you a listing to pay for the upgraded shipping you desire.

Insurance is available. Convo me before your purchase to add these to your order.

INTERNATIONAL CUSTOMERS:
You are responsible for any VAT OR CUSTOMS CHARGES that may apply in your country. International packages are shipped via First Class International Mail and can take from 2-4 weeks to receive. However, I have no control over USPS's transit time.


USA - All items are in stock. Please allow 1-3 business days for your purchase to be shipped out. First class packages usually arrive within 2-5 business days after being dropped off at the post office. However, I have no control over USPS's transit time!

United Kingdom - All items are in stock. Please allow 1-3 business days for your purchase to be shipped out. First Class Packages shipping times vary for the UK but take an average of 2 weeks after being dropped off at the post office. However, I have no control over USPS's transit time!

"All postal items entering the UK from outside the EU may be assessed by Customs and Incur a charge. Any package liable for import duty and/or tax, will also incur a Royal Mail handling fee of £8. For more information on customs charges please visit this website at www.royalmail.com/customs" My best selling item is the "Bag of Many Dice," I have sent many to the UK and have not heard from any customers that they had to pay a Customs Fee for just one dice bag. HOWEVER, I have had one customer by multiple items from me that made the package bigger and heavier and that did incur a Customs Fee. Keep this in mind if you are interested in buying multiple items.


Different country or have any other questions or concerns not mentioned above, please feel free to send me a "convo."
Additional policies and FAQs
Interested in Wholesale? Please send me a message here or email me at thedmswife [!at] gmail.com

More information

Last updated on Feb 27, 2020
Frequently asked questions
Will this dice bag fit my personal collection?

Feel free to message me with what you intend to fill the bag with and I will gladly put my bag through the test before you purchase.

Gift wrapping and packaging

Please feel free to contact me if you would like your item gift wrapped or packaged in a certain way. I will be happy to work with you to make your gift special.

Wholesale availability

Yes, I do offer wholesale for "Brick and Mortar" retailers! Please contact me in a message here or feel free to email me. TheDMsWife@gmail.com

Custom and personalized orders

I love making custom dice bags! Feel free to message me, I have made some unique dice bags with beads, faux leather, satin materials. I can shop for the material or you can send me material you already have!

Exception: I do not make dice bags with copyrighted/trademarked images. It is Intellectual Property Infringement. Ex: Star Wars, Zelda, etc. I will not use fabric with those images.

Do you offer embroidery?

Yes! Thanks to Renegade Graphics in Jefferson NC, I can now offer embroidery to Custom Orders. A Custom Bag of Many Dice with custom embroidery will take 3 weeks to make before shipment. Price of custom dice bags vary. Embroidery is an additional charge of $8+ depending on the size and complexity of the design. Feel free to message me with any questions or ideas for a Custom Order.

How long do I wait for a custom order?

Once we agree on the specifications, I will make you a custom listing to purchase. Customs often take 2 weeks to make after purchase. However, this is subject to change, but I will let you know the time before moving forward with the order. If you have a time constraint, please let me know and I would be happy to accommodate if possible.

Special ordering materials may change the time it will take to finish a custom. However, you will know this information before you purchase.

How long will it take for you to respond to my messages?

Office hours are Monday-Friday 9am-5pm. I will respond same day or next business day. If I see that your message is in regards to a delayed/lost package/wrong address, I will respond as soon as possible, regardless of work day. Feel free to add "URGENT" to first line of response if need be. Contacting me through Etsy conversations is the best way to get ahold of me. Feel free to ask any questions you may have! I would be happy to answer! :)