TheDoodleThreadShop

Personalised illustrations and gifts for little ones

Peterborough, United Kingdom On Etsy since 2014

985 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TheDoodleThreadShop

Personalised illustrations and gifts for little ones

Peterborough, United Kingdom | 985 Sales

5 out of 5 stars

Shop owner

Contact

Announcement    Hello and welcome to our Etsy shop! Here, you will find illustrations of loveliness, especially for little ones, that will bring a smile to your face!

Printed pictures, stationery and personalised made to order designs – making perfect gifts for birthdays, newborns...or just to add a pop of colour to the walls of your home.

All items are designed and created in our little studio in Cambridgeshire, UK.

You can also follow our journey on social media! Find us:
On Facebook : www.facebook.com/doodlethread
On Instagram: www.instagram.com/doodlethread
On Twitter: www.twitter.com/doodlethread

Announcement

Last updated on Jul 17, 2019

Hello and welcome to our Etsy shop! Here, you will find illustrations of loveliness, especially for little ones, that will bring a smile to your face!

Printed pictures, stationery and personalised made to order designs – making perfect gifts for birthdays, newborns...or just to add a pop of colour to the walls of your home.

All items are designed and created in our little studio in Cambridgeshire, UK.

You can also follow our journey on social media! Find us:
On Facebook : www.facebook.com/doodlethread
On Instagram: www.instagram.com/doodlethread
On Twitter: www.twitter.com/doodlethread

Items

Request Custom Order
Contact shop owner
985 Sales
376 Admirers
 

All Items

Sara Oliver

Contact shop owner

Sara Oliver

Reviews

Average item review
5 out of 5 stars
(137)
See reviews that mention:
quality 7 shipping 29 customer service 11

About TheDoodleThreadShop

Sales 985
On Etsy since 2014

Cute hand-stitched illustrations to make you smile!

Here at Doodle Thread, our aim is to brighten up the world and make people smile.

This little business was launched in April 2014 by designer and illustrator, Sara Oliver.
With a passion for good design, a love for all things handmade and a desire to make the world a happier place for little ones, Sara combines cute illustrations with stylish designs to create gorgeous gifts for special occasions that will be treasured for years to come.

Sara takes endless pride in her work and is a true perfectionist. No piece will ever leave her little studio in Cambridgeshire, unless it's 100% right. Whether it's for a new baby announcement, a birthday...a christening, baptism or baby shower...or just to brighten up your little one's room, there are plenty of unique gift ideas to choose from.

If you'd like to find out more about the business, see work in progress shots and 'behind the scenes' photos then stay in touch on social media:

Facebook: www.facebook.com/doodlethread
Instagram: www.instagram.com/doodlethread
Twitter.com: www.twitter.com/doodlethread

Hope you love what you see! xxx

Shop members

  • Sara

    Owner, Designer, Creator

    Loves : doodling, typography, pastels, pyjamas, travelling, cheese // Dislikes : butter, ironing, pigeons, feeling cold, Comic Sans, grumpy people

Shop policies

Last updated on October 9, 2018
All items will be dispatched as quickly as possible.

– If the design is a custom product made to order, it will be dispatched within 3 weeks from the UK. If you're close to a deadline, please don't hesitate to get in touch to make sure we can fulfil your order before you make payment.

– We will aim to dispatch personalised prints within 2 weeks.

– Ready to post items and non-personalised prints will be dispatched within 1 week.

– Overseas orders will be sent with Royal Mail as standard. As with all parcels and letters, we unfortunately cannot guarantee the delivery times from Royal Mail although they do aim to deliver most international parcels within 7-10 working days. Buyers are responsible for paying import duty or customs tax on international orders. Delays caused by customs are unfortunately out of our control.


* NB: During busy periods, dispatch times may vary slightly – we will do our best to notify you of this as soon as possible if your order is likely to be affected.

Please don't hesitate to get in touch if you have any queries.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
In the unlikely event that there is a problem with your item then we are happy to offer a full refund (excluding P&P) provided the item is returned in its original packaging and in the original condition. If damage has occurred during postage, please contact us to discuss either a full refund or replacement item sent out upon the return of your damaged item.

Personalised items cannot be refunded. Return shipping must be paid for by the buyer and a refund will only be issued once the item has arrived back in its original condition.
Payment
We accept credit cards, debit cards and Etsy gift cards for payment.

Please note: an item will not be sent until payment has cleared. If you are having any problems with your payment, please don't hesitate to get in touch.
Shipping
All items are packaged in a cellophane wallet to protect the final piece, and sent with a stiff backing board to ensure the design arrives in pristine condition.

Please ensure your address is correct when you place the order. If you realise that this is incorrect at any time, please contact us AS SOON AS POSSIBLE so that your details can be amended and to ensure we ship to the correct address!

Your item will be marked as dispatched as soon as it is posted. Please refer to the information on each item to check estimated dispatch times.
Privacy
GDPR PRIVACY POLICY

Information I Collect::
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom print, for example), if you contact me directly.

Why I Need Your Information and How I Use It::
I rely on a number of legal bases to collect, use, and share your information, including:
– as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
– when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
– if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
– as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


Information Sharing and Disclosure::
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
– Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
– Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
– Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention::
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU::
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.


Your Rights::
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
– Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
– Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
– Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me::
For purposes of EU data protection law, I, Sara Oliver, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] doodlethread.co.uk. Alternately, you may mail me at:

Sara Oliver
48 Brooker Avenue, Peterborough, Cambridgeshire, PE4 7AZ