TheDoormatory

Happiness at your doorstep.

3290 Sales

TheDoormatory

Happiness at your doorstep.

3290 Sales On Etsy since 2015

5 out of 5 stars (456)
The Doormatory

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The Doormatory

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Shop policies

Last updated on January 15, 2018
THE DOORMATORY

THE DOORMATORY offers exceptional, decorative mats made with a dedication to craftsmanship, style, and value. Every mat produced by THE DOORMATORY is hand-decorated and designed to bring style and sophistication to your door step. Our many customizable options allow the freedom to bring unique personality to your porch and transform the mood of your abode into a warm, inviting home.

MATERIALS & CRAFTSMANSHIP
• Every single door mat is made-to-order and unique
• Made with renewable, coconut fibers that are both resilient and beautiful
• Every mat features a latex, non-skid bottom that helps secure the mat in place
• Our proprietary paint blend is designed to resist moisture and UV-fading in order to retain it’s color and depth
• Hand-painted by talented and dedicated artisans

DESIGN & STYLE
• Our design staff combine their love of home dėcor with simple, elegant design
• Select from a wide range of beautiful designs to make each mat unique and special

VALUE & QUALITY
• Our sourcing team finds the best materials at the best price to bring both quality and value to every mat

CUSTOMER SERVICE
• Our team is 100% devoted to providing the best service possible.
• For any questions, comments, or concerns, please feel free to send us a message! We love hearing from you!

Thank you,

THE DOORMATORY TEAM

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Due to the made-to-order and custom nature of our small business, typically we are unable to accept returns on any purchases.
Shipping
SHIPPING
The most economical shipping option we have found for our customers is with USPS through the Etsy website, but we are always looking for better deals!

CONTINENTAL U.S.
Currently we only ship within the U.S. and charge a flat rate of $18 for a single mat and $8 for each additional mat. We will shortly transition into the calculated shipping option through Etsy and will expand our shipping options soon.

ALASKA, HAWAII, INTERNATIONAL
We are configuring prices for international shipping and will have them up very soon. The calculated shipping option on Etsy is the best option for international shipping but not for domestic shipping so we are working out the kinks and will have updated pricing soon!

Recently costs have gone up across the shipping universe - please know we are sympathetic to the situation and are always searching for better prices. You will know as soon as we do!

• All doormats are made-to-order and require 3-5 days to be crafted
• We ship from Los Angeles, CA and shipping times will vary accordingly
• Rush orders are available for an additional cost
Additional policies and FAQs
CARE
• Shake vigorously to clean & refresh
• When possible, keep away from excessive sun and moisture

More information

Last updated on Sep 6, 2017
Frequently asked questions
Wholesale availability

Yes we wholesale! Please message and we can send you details!

Color options

The color options are for the graphics and text only. The background color is always the natural color of the coconut fibers.

Custom sizes

We can create any custom-sized mat smaller than 24 x 35 inches for an additional fee of $10.