TheDorothyDays

Jewellery, knitted hats, candles and vintage homewares

Calstock, United Kingdom
| 15,780 Sales | 5 out of 5 stars 5 out of 5 stars |

TheDorothyDays is a Star Seller!

Highly rated in United States

Multiple buyers from United States gave 5-star reviews!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Highly rated in United States

Multiple buyers from United States gave 5-star reviews!

Announcement    Welcome to The Dorothy Days
About us:

Hello and welcome to The Dorothy Days. We are Rachel and Jamie and we make and sell individual pieces inspired by the British countryside

For any questions or enquires please send us an Etsy convo and we will get back to you as quickly as possible.

Thanks for supporting our small business.

Rachel and Jamie

Announcement

Last updated on Jan 28, 2023

Welcome to The Dorothy Days
About us:

Hello and welcome to The Dorothy Days. We are Rachel and Jamie and we make and sell individual pieces inspired by the British countryside

For any questions or enquires please send us an Etsy convo and we will get back to you as quickly as possible.

Thanks for supporting our small business.

Rachel and Jamie

Items

15780 Sales

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TheDorothyDays

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TheDorothyDays

Reviews

Average item review
5 out of 5 stars
(2902)
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Updates

We are shipping daily but please do keep in mind there may be delays in the post. Lots of orders are getting through fast but some are getting delayed due to the strikes
Please be aware that there are Royal Mail postage strikes which are delaying post at the moment. Please order as early as possible and expect your order to take a little longer than usual to arrive with you.
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About TheDorothyDays

Sales 15,780
On Etsy since 2011

The Dorothy Days - We believe in beautiful, practical and long lasting items which are unique and a joy to own

We are Rachel and Jamie and together we run The Dorothy Days.

We believe in beautiful, practical and long lasting items which are unique, a joy to own and will be treasured for many years to come. This is central to everything we do and bring you in the shop whether it is the hat which becomes a favourite wardrobe staple or the craft supply that you will turn into something beautiful and unique item to treasure.

In a world of excess and waste, we strongly believe in buying better and buying less. We live by this philosophy ourselves and with what we bring you in our shop.

We love what we do and are very much lead by our creativity and what sparks our interests and brings us joy to make.

We split our time between the Dorset countryside and Sussex coastline in the UK, both of which equally feel like home and inspire us. We have a very active toddler, Iris, so juggle running the shop with parenthood and love that running our creative business allows us the freedom to be together as a family.

Please do pop by on social media @thedorothydays to come and say hi and to follow what we are up to and what is coming next for the shop.

Rachel and Jamie


“Have nothing in your house that you do not know to be useful, or believe to be beautiful.” - William Morris

Shop members

  • Rachel - The Dorothy Days

    Owner, Maker, Customer Service

    Hello! I am Rachel and I run The Dorothy Days with my husband, Jamie. It is me you will normally speak to when you message on Etsy or on social media.

  • Sharon

    Assistant

    My Mum who helps out with the shop especially during busier times such as Christmas. She is great for bouncing ideas off of.

  • Jamie

    Owner, Photographer, Dispatcher

    Hi, I am Jamie. You will normally find me behind the camera photographing products. I also make the best pom poms for the hats!

Production partners

  • UK based printer

    United Kingdom

    A friendly UK based company who help to print my designs

Shop policies

Last updated on Jun 21, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

Wholesale availability

We offer wholesale for our products. Please contact us via Etsy convo for wholesale enquiries.

When contacting, it helps if you let us know where you are located, if there is a deadline and roughly how many units you would be interested in.

This means we can give you a more detailed reply with turnaround time, shipping information etc

Photographs

I photograph all my items in high resolution so you can see in detail the item. Please click on the photographs to view the items in high resolution. Please be aware that due to different lighting and different computer monitor settings the colour of the item may vary slightly from the photograph.

Feedback

Leaving Etsy feedback is really appreciated and really helps our small shop to grow.

If you have any problems with your order, please do contact us via convo about the issues you are having first so that we can try to get them resolved for you.

We always love to see your photos of my products, please tag them #thedorothydays so I can find them on social media and share!

Canada

Canada Post are currently experiencing delays to delivery services due to high volumes of incoming mail. The latest update is post is taking 2-3 weeks longer to arrive than the usual 5-7 working days. My free delivery option is the standard post. I would recommend that customers upgrade to the tracked service for a small extra fee as the post using this service is getting processed much faster than the standard option. This option is available at the checkout.

WHAT IS YOUR TURNAROUND TIME?

1 working day is my standard turnaround time for orders. If I can, I will try and get your order out the same working day.

During busier times or times which I am away, I will extend my shipping times so you will be able to see this on individual listings if this is extended. I also put a notification up on my shop. Please see individual listings for most up to date turnaround times or contact me if you need more information.

Returns

If you need to return an item, please contact me before doing so I can let you know how to return your item to me. Thanks!

Q1: I have sensitive skin, which wool would you recommend? Q2: Are your hats good for babies and children?

A1: We use Shetland and Merino wools, both of which are super soft so are great for more sensitive skin. Our Merino is the softest of the two so we would recommend this in particular for those who have sensitive skin, worry about itching or for babies and children but both are lovely and soft!

A2: Yes! We are new parents and our daughter loves wearing our hats, in fact they are designed with her in mind. As parents it is important that they are made from a natural material, are long lasting, soft against her skin and warm.

I have a large/small head, will your hats fit?

The great thing about wool is that it will adjust and adapt to your head size and shape making it the perfect size for you. The hat will come to you straight off my needles so will be the smallest size possible at first. Place the hat on your head and after a wear or two the hat will gently adapt to your head size and shape making it the perfect fit.

If you have very particular sizing requirements, please get in touch as we also offer custom orders.

For example we recently made a custom XL hat for a customer with very very thick dreadlocks who stuggles to find hats that can accommodate his hair.