TheDrunkenFirefly

Shop policies

Last updated on January 29, 2018

Thank you for visiting our store. We are a family run business and take pride in each step of the creation process.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

All sales are final, however, we want you to be happy with your purchase and work hard to create high quality art. If for any reason you are not satisfied, please contact me and we can find a way to resolve the issue before leaving negative feedback.

If your item arrives damaged, please contact me and provide a photo of the damaged package. We will replace the item however, there are no refunds for damaged items. We cannot control what happens to the packages after it leaves our shop.

Payment

Payments are due at time of purchase.

Etsy keeps your payment information secure. We never receive your credit card information.

Shipping

Items will be shipped either USPS or UPS.

If you need your order sooner than listed please convo me for expedited shipping options.

All shipping charges are for the lower 48 states. Contact me for shipping quotes for Alaska and Hawaii.