TheEarringLady

The Earring Lady - Handcrafted contemporary earrings

44 Sales

TheEarringLady

The Earring Lady - Handcrafted contemporary earrings

44 Sales On Etsy since 2009

0 out of 5 stars
(28)

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TheEarringLady

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TheEarringLady

Reviews

All reviews are from verified purchases
No reviews in the last year

Anonymous on Jan 24, 2012

5 out of 5 stars

Cute! Thank you!

Anonymous on Oct 20, 2011

5 out of 5 stars

Fair and honest seller. The Earring Lady really cares about her customers and their satisfaction. Buy from the Earring Lady.

Anonymous on Feb 22, 2011

5 out of 5 stars
View all 28 reviews

Shop policies

Last updated on February 10, 2011
♥ Welcome to TheEarringLady! Thanks for visiting my shop. ♥

♥ I'm happy to answer any questions that you might have - about our shop or about buying on Etsy in general. (Buying on Etsy for the first time can be confusing).

♥ If there's something specific you want or need that you don't see, please feel free to ask. If I don't have it, I may be able to make it for you.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
  • Other Method
Payment
♥ I prefer payment via PayPal within two days of your purchase (unless you contact me with other plans).

♥ When completing a purchase on Etsy,
* Click on "Proceed to payment". That will take you to the PayPal site. I accept PayPal and credit cards through PayPal.

* Click on the "Pay with PayPal" button after you checkout and choose the "use your credit card" option on the left side of the PayPal screen. If you don't have a PayPal account, you can still pay with your credit card. Just click on the "Pay with PayPal" button after you checkout and choose the "Use your credit card" option on the left side of the PayPal screen. I will never see your card information, and you don't have to worry about not having a PayPal account.

♥ If you need more help, here are a couple of links that should help. Just copy and paste the URL below into your browser:

http://www.etsy.com/help_guide_checkout.php

http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

♥ Make sure that your shipping address and PayPal address match. I will ship to the PayPal address unless you make a note of a different address in the "Message to Seller" box after checking-out. (If this is a gift for someone, please let me know so that I don't include a receipt.)

♥ Please keep in mind that if you choose the eCheck (bank account draft) in PayPal it takes 3-4 business days to clear.
Shipping
♥ I send out jewelry within two business days of payment, except for custom orders, which can take 2-4 weeks. (If there is some emergency which prevents me from shipping quickly, I'll email you to see if that's okay with you.

♥ Your jewelry will be sent via USPS first class mail in a pretty gift box tucked inside a padded envelope and sent to the address listed with your PayPal account (unless you request a different address for a gift).

♥ Delivery confirmation through PayPal is included on all orders. When your order is shipped, PayPal will send an email to the address on your PayPal account with your delivery confirmation number.

♥ International Shipping:
I ship first class air mail, and the International Shipping cost is an average of places to which I ship. If the actual cost is more, I'll contact you with the amount and get your "okay" before I ship.

♥ I only ship to international addresses that are approved by PayPal.
Refunds and Exchanges
♥♥♥ I do my best to accurately represent my jewelry in photos and measurements, but monitors do vary. If for any reason you’re unhappy with your purchase, please contact me using an email or an Etsy conversation. ♥♥♥

♥ Please don’t use feedback to report a problem. Instead, send me a message and I’ll do everything I can to make sure you’re happy with your piece(s). When you're happy - I'm happy!

♥ I accept exchanges if items are returned to me in the original condition in a bubble-wrap mailer within 30 days of receipt. I do not accept returns or exchanges on special orders. If the item was given to you by another person, please let me know who originally purchased it.

♥ I do what I can to make jewelry that is durable for normal use, but keep in mind that jewelry should be handled with care.

♥ If an item has failed in craftsmanship within 6 months of purchase, I'll repair the item free of charge. Please email me before returning the item. From time to time I use unique ingredients that I may not be able to replace, but I'll substitute as best as I can.

♥ I cannot be responsible for items that are lost or damaged in return mail, so please use a bubble-wrap mailer (sold at most post offices and office supply stores) and consider insuring your package.

♥ I'm not responsible for items lost, stolen, damaged from dropping or other mishaps. Please treat jewelry with care, as some components and designs are delicate.

♥ If something is damaged in shipping, I'll credit you the cost of return shipping if sent within 7 days of receipt. If I'm unable to repair the item, you may exchange it for other piece from my shop.

♥ If you have lost an earring, I will make another one if I have materials that match the orphan for half the cost of the pair. If I don't have matching materials, I'll make a pair from comparable materials for the full cost of the pair. Please convo me with a description or picture.
Additional policies and FAQs
♥♥♥ Many of my earrings have (or can have) a matching bracelet and/or necklace. If you'd like information about an additional piece of jewelry, please let me know. Or you may find the matching piece at our sister shop, ThunderMoonCreations. ♥♥♥

♥♥♥ DISCOUNTS ♥♥♥
Do you have a discount coupon that you got with your purchase? Here's what to do!
♥ Convo me with the coupon code and I'll reserve the listing for you with the reduced price
♥ Or purchase the item(s) of your choice and add the coupon code to the "Message to Seller" upon checkout. The discount will be refunded to you via PayPal before the items are shipped.

♥ Discounts cannot be combined with already reduced items in my shop.

♥ Interested in wholesale for your store? Just contact me through Etsy or email me at: jane [!at] Thunder-Moon.com

♥♥♥ Thanks for visiting The Earring Lady! ♥♥♥

jane ♥