Feel free to ask me anything about my merchandise EXCEPT to reduce my prices. I research and determine a FAIR price for each and every item. Respect my business and in return you get quality pieces at fair prices, quick shipping . Thank you for choosing to visit The Diva.
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Payment should be received immediately with either of those methods.
I will hold items for you for one week with a deposit of 25% of the selling price which will be non refundable. I also do layaway on items or a group of items over $100. Layaway will be 25% of total selling price which is Non refundable. I will only do a 30 day layaway.
International buyers, your price to buy an item from me does not include any fee's or taxes your country imposes on you through customs...you are responsible for those.
Paypal address and Etsy address must match unless prior arrangements are made. Will send to a gift recipient.
International buyers I have posted rates for small items, you are responsible for any taxes, tariffs or other fee's. Insurance is not on International First Class shipping and you cannot trace it. Sending priority is expensive, but will do if requested.
Additional policies and FAQs
The LENGTH measurement for shoes is measured of INSIDE sole of the shoe from tip of toe to back of heel. WIDTH is widest INSIDE measurement.
LENGTH: back of the neck to bottom of hem
BUST: Armpit to Armpit x 2
WAIST: Sideseam to Sideseam at waist or an estim. x 2
HIP: Sideseam to sideseam at hip x 2 OR
SLEEVE: Shoulder seam to bottom of sleeve
SHOULDER: shoulder seam to shoulder seam
Allow a little bit more for a comfortable fit not exact measurement.
All hats are measured from the inside.
Measure around your head where the hat would sit on your head comfortably.
21" = XS
21.5" to 21 3/4" = S
22" to 22 1/2" = M
22 3/4" to 23" = L
23 1/2" to 24" = XL
I strive to have a satisfied customer, one who will come back and browse again. Please communicate with me with any questions or requests. I answer all convos and will work with a customer on any problems that may arise. Feedback is greatly appreciated and I know you as a buyer value yours also.