TheEnchantedCupboard

Handmade Wooden Toy and Cake Toppers

York, Pennsylvania

TheEnchantedCupboard is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TheEnchantedCupboard is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 26, 2014
My items are intended to spark the imagination of young and young at heart. My natural toys are engaging and add a wonderment to any childhood. My cake toppers and other items for adults are meant to recapture the feeling of enchantment for one's own childhood.

~*~*All items made and ship from a smoke-free home*~*~

© 2007- Present Beccijo, all rights reserved
All designs and images are protected by copyright and are the property of Beccijo
DBA The Enchanted Cupboard
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ABOUT OUR PRODUCTS:
1. All supplies are made in the USA or bought from USA suppliers.

2. Some suppliers may get there stock from other country.

3. We use eco-friendly shipping materials when ever we can but the safety of your order arriving safely is always our first priority.

PAINT:
non toxic water base paint made by a US company called Plaid.

FINISHES:
1. Non-Toxic Satin Finish (Water Base)- adds a hard surface and protects the toy (this is our standard and what your toys will come with unless you ask for a change)

2. Handmade Beeswax Polish - adds the most natural finish but not recommended to go near water and should be maintained as needed.

3. Non-Toxic Water Proof Finish (Water Base)- great for bath toys and water tables gives a waterproof finish

NOTE:
Silk comes from China, playsilks are hand dyed by me.

Items in photos are scaled to work with a 2" inch (5 cm) size Wooden Dolls or Bendy Dolls.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Lost package are not refunded but will be replaced if buyer bought shipping insurance, buyer must comply with rules and regulations of the shipping company. All items are custom made just for you. If there is a problem I will do my best to fix it. If your item has been damaged in shipping a photo must be sent to me with in 24 hours of receiving replacement item. It must be returned and you must provide proper documentation determined by the insuring company to get the replacement.

Any item made in the likeness of a photo provided by the customer or if an item has been personalized with a name they are not returnable and will not be refunded.

Refund or replacement will not be given until item has been returned to seller in sale-able condition in original packaging. If a refund is granted for a return it will not include shipping cost to you and any fees ( ETSY & Paypal). There may also be a restocking fee of 10% determined case by case. If you have questions please feel free to contact me through etsy convos.
Payment
I accept PayPal and Etsy Direct Checkout.

LAYAWAY:
Layaway is offered for orders over $100.00, and must be made in 3 consecutive payments. 1st payment is a non-refundable deposit. Order will be started once first payment clears but will not be shipped until all payments clear.
Shipping
Sadly I hold no enchanting powers over the USPS!

Shipping Days - To maximize my production time I ship on Friday unless other arrangements are made.

~ All wooden toys are a finished product and ready to ship.

~ Custom listings - Items sold that are custom made will be giving a ship date once you have given all the details, these items are made to order just for you based on the information you provide.

~ Silks - Silks are made to order each week and shipped out on Fridays.

~ All shipping cost are based on USPS 1st class mail, if you would like to upgrade or buy insurance contact me for pricing. I guarantee to get you order to the post office and provide tracking number. The USPS only guarantees express shipping, if you would like to upgrade contact me for pricing.

~ Custom order timing is worked out on a case by case situation depending on level of workmanship needed. We love the creative aspect of custom work and will give you ideas and desires our best work.

~ Rush Orders - I may be able to do a rush order under certain circumstances at a cost, please contact me if you need this service.

SHIPPING

~ Shipping Cost - Shipping quote listed per item is based on 1st class domestic or 1st class international. This does include tracking while items are in the USA. You can request insurance at cost. Only orders shipped through express shipping with signed signature are guarantee.

~ Up Grade - I will be happy to up-grade your shipping to EXPRESS or any other shipping company at your cost, please contact me if you want these options. EXPRESS shipping will need to be signed for, I will not waive the signature needed as this is the only way to insure you received your item.

~ Lost Package If you request and paid for insurance - there is a wait period of 20 - 45 days before claim for lost package can be made depending on what shipping company was used. Customer must be willing to send all information required by insuring company to me to receive replacement items or refund. Claim result will be determined by USPS or other shipping company used. I will be happy to upgrade shipping to Express which is guaranteed by the USPS.

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Most items are custom orders, hand painted or created in some way just for you these are not returnable.

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For up to date information see my facebook page:
http://www.facebook.com/TheEnchantedCupboard
(contact me to see what is all ready made and ready to ship.)
Additional policies and FAQs
SAFETY INFORMATION:
Most items are intended for children older then 3 and no longer placing things in their mouth. You know your child best and if they are ready for these items. Item for under 3 will be listed that way.

The following statement reflects our product conformity to current federal
standards for finishes used wooden toys provided by our suppliers:
"All materials meet CPSA Title 16 CFR Part 1303 and ASTM F963-86 for toy safety."
All paint and finishes conforms to ASTM D-4236 NON-TOXIC
(0% LEAD AND OTHER HARMFUL HAZARDS)
For more information see:
http://beccijo.com/content/index.php/Main/CPSIA-Compliance.html