
Announcement
At The Family Joolz we pride ourselves in being the only shop with all handmade velvet and wooden ring boxes.
Our innovative designs hold all sorts of rings, earrings, pendants, and treasured family heirlooms with lids that are designed to stay put, covered in luxurious silk velvets, wood, leather, and grosgrain ribbons that stand the test of time.
All our ring boxes come with a lifetime warranty for any defects. Purchase with confidence.
Each sale benefits my Retirement Sanctuary For Elderly Horses. Thank you for your support of this important cause.
Welcome! Come on in and take a look around. We
guarantee that you’ll love what you see.
Please don’t hesitate to ask us for a special project or idea that you don’t see. We will do our best to bring your vision to life. It is our goal to make what you order especially for you.
PLEASE SEE BELOW REGARDING DELIVERY AS OF COVID ONSET.
The USPS has been extremely affected by covid and continues to suffer slower delivery times, sketchy tracking updates and impossible to predict problems. If you have purchased a box with free shipping, please note;
While I ship all items first class, free of charge to my customers, this has turned out, during Covid, not to be enough time for many of my customers, and it is impossible to predict delivery times.
The upshot is that if your item is time sensitive, please allow plenty of time for me to make it and ship it out . At least 5 days above the normal delivery time from Central PA. Please know that you can always reach out to me to let me know you need some shipping advice and the dates your ring box is needed and I will happily work with you to give you the best chance of receiving your item on time.
You also have the option of shipping at a faster rate, such as priority, priority Express, or circumventing the USPS altogether and choosing Fed Ex for delivery. They are more expensive, but they get your item to your home when they say they will.
Please ask me how you can upgrade shipping to a speedier and more reliable service. I can give you accurate price quotes and I can also use a label you wish to send me if you have your own account somewhere. Again, just ask.
According to the post office, they are working about 4 days behind their usual speed. I have found this to be true, at least that far behind the predicted times. If you can’t wait that long, allow me to help you. It’s part of my job and I am happy to do it.
💗
TFJ
Items
Featured items
All Items
Reviews
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Elizabeth on Sep 20, 2023
5 out of 5 starsVery special ring! Looks just like the pictures and arrived quickly!
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Kristen on Jun 17, 2023
5 out of 5 starsOrder got lost by USPS apparently so it arrived later than expected. Order was remade and shipped promptly. The box is smaller than expected but the quality is great!
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Yancy on Aug 22, 2023
5 out of 5 starsPictures do not do the box justice. Seller was easy & wonderful to work with. She went out of her way to make me a new box bc USPS lost the original package.
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Castelle on Aug 13, 2023
5 out of 5 starsOriginally, USPS lost the package and refused to acknowledge they even received it from them. They were so kind, and willing to remake the item and reship it, I paid for the upgraded shipping so that way we didn't have a problem with USPS again. The box was stellar, the customer service was amazing, and the upgraded shipping option was appreciated.
Melissa responded on Aug 22, 2023
Thanks you so much for your valuable feedback. I look to my customers to communicate with me when their packages do not arrive in a timely manner. This is something I can’t know unless I’m told. Once I know, I will always do my best to fix the issue. All my clients matter. 😊
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Kristen on Jun 17, 2023
5 out of 5 starsBox was smaller than expected - I ordered the 2 ring slot version. Very pretty and good quality though!
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sassykat1213 on May 17, 2023
5 out of 5 starsImpressive quality, and exactly what we were looking for!
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Rebecca on May 13, 2023
5 out of 5 starsThe box is hand made and beautiful and just what I was looking for. It makes the diamond ring look even more stunning! Melissa is so talented!
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Katrina on May 7, 2023
4 out of 5 starsCustomer service was great despite a USPS issue. So glad I picked this designer. Couldn’t be happier!!!
Updates










Stop by to see the beautiful prints and solids in lovely spring and summer shades. What could be nicer than silk and velvet and beautiful vintage grosgrain welting along the tops? Nothing!





About TheFamilyJoolz
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A slice of my velvets rack and my art studio where I build your boxes.
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Adorable award winning photo by the fab Cassie Tackett of Northern Native Photography
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Unique navy circle box with monogram
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Tulip boxes in Tiny Size
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The elegant Oval box. Picture by Amy Caroline Photography. Thank you !
A crafty girl's colorful shop filled with handcrafted ring boxes for your wedding and Heirloom jewelry
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
No returns on custom or personalized orders. This includes all ring box orders. Please message me with any problem. I will happily work hard to make it right for you.
Products shipped to the EU
Any non-exempt item may be returned within 14 days, starting from the day of receipt, by EU residents only, by first contacting me and explaining your reason for return. No returns based on refusal to pay your import fees. An item that has sat in Customs due to your refusal to pay import fees will result in substantial penalty fees due to loss of re-sale time of your item, said fee to be determined by me, the Shop Owner. Please ask all questions prior to committing to purchase any item that must be shipped overseas, to avoid costly returns. shipping fees are never reimbursed.
Returns inside U.S.
All returns of non -exempt items must notify me within 24 hours of receipt, & returned within 3 days. See above for exempt items. Please do not ask me to take back a ring box based upon a the color you chose, or a monogram you chose. I will work closely with you to insure color matching if the proper listing is purchased. Those boxes purchased directly from a listing will not be refunded based upon color matching. All monitors and people display and see color differently. If color matching is very important to you, please purchase swatches or the Custom Color listing for your ring box. This will insure happiness with your color.
I DO NOT REFUND MY SHIPPING COSTS UPON RETURN OF ANY ITEM IN WHICH FREE SHIPPING WAS RECEIVED AT PURCHASE.
Wholesale availability
Yes, but please contact me at info@familyjoolz.com for inquiries. Please place the phrase ‘wholesale Inquiry’ in the subject heading. I will be able to find your email that way. Thank you.
Sizing details
Most rings can be resized by your local jeweler up or down several ring sizes. Please ask if you see a ring you love but is not in your size.
Can I return a ring I purchased?
You can, but not due to size unless the ring is not re-sizable, due to its design ( full eternity ring, etc).
There is a 20% restocking fee for any return. This covers the liability of shipping one-off rings through the mails and to get the ring to you safely. You are also responsible for the return cost of the ring and the original shipping cost. The ring must be returned in the same condition as it was upon receipt and must be returned via Fed Ex 3-Day or faster.
This policy also applies to other pieces of jewelry that are not rings, with exception of the sizing policy.
The cost of returning a piece of jewelry also includes my shipping cost to you, through Fed Ex. Free shipping does not apply to returns.