Lauren Thompson on Dec 7, 2016
A Pain in the Neck
Mom had a pain in the neck (and shoulders and upper back) for years. She lived with her microwave heating pad, but it never quite covered all the areas that hurt. In 2008, Sally decided she could design and make a therapy pack for her mom way better than anything found in the drugstore, so she did. Turns out, mom loved it, told her friends and they loved it. TheFerrisWheels (Ferris is Sally's maiden name) was born to provide therapeutic microwave heating pads and cold packs that are functional, sturdy and stylish. Pain stinks, might as well have good looking products to deal with it.
By 2010, the love of Sally's life, hubby Chet, had joined the business. Someone had to haul around those huge 50 lb bags of rice and flax and keep all the accounting straight!. Chet also competes in IronMan Triathlons representing our brand (LOTS of aches and pains in that sport!)
We're now HotColdComfort by theferriswheels, llc, committed to handmade originality and quality. The very best part of our business is knowing we design, make, and sell original therapy products that help rid the world of pains in the neck ...and shoulders, back, head, hands, knees, feet (shall I keep going?). Thank you for blessing us with this awesome opportunity!
Chet does all the heavy lifting, accounting and wears our brand well!
Sally Ferris Miller
Owner, Designer, Maker
Committed to ridding the world of pains in the neck, one hot / cold pack at a time!
- Accepts Etsy gift cards
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Can you include a gift note?
Absolutely! Just let us know what you would like it to say in the special instructions during checkout.
What are your packs filled with?
We use a combination of rice and flax seed as we find this the best combination for both heat retention and moist heat.
Do you use synthetic scents?
Absolutely not! When requesting lavender or chamomile, please know that we use only real flower buds and essential oils, never synthetic scents.
If I want unscented, does it truly have no scent?
We add no additional scents when unscented is chosen. You may encounter a faint scent of cooked rice when heating your pack. It is mild and has been compared to baked bread.
How long does it take to heat the pack?
Since microwaves vary in wattage, there is no absolute set time. Detailed directions are adhered to the product packaging.
How cold do they get when used as cold packs?
Our packs will feel nice and cool, but they will not be ice cold like a gel pack. We recommend using the fleece side when using as a hot pack and the cotton side as a cold pack.
How do I care for my heat pack?
Use a very damp cloth to spot clean the outside, even using a fabric spray cleaner when necessary. Do not submerge in water. A pack is automatically sanitized each time it is microwaved.
How long will my heating pad last?
If well taken care of, our hot cold packs should last for several years at least.