thefiberdept

General Returns
If you are unhappy with your order, please contact us before arranging your return. Buyer will be reimbursed for the purchase minus shipping charges. Please refer to more specifics below.

Fabric Returns
Any cut fabric will not be returnable unless there is an issue with the fabric and a new piece will be cut in exchange, if available. In the event of unavailability please contact us so we may either discount the purchase or request you send the product back for a refund, minus shipping charges.

Vintage Products
Due to the age of vintage products, items may not be returned.

Loss
In the event that your product does not arrive to you within a reasonable time, please let us know. All orders over $20 will have delivery confirmation.

We accept PayPal only. If you are in the state of Georgia, we must collect sales tax.

Payment must be sent via PayPal within 24 hours or we will re-list the item.

We ship via USPS within 1-3 days. If you would like to upgrade to any addition service, such as insurance or confirmation please contact us for more information. All orders over $25 will have delivery confirmation - the total of your actual merchandise.

Each item will be wrapped dependent upon its material. All patterns will be in a sealed plastic bag. When possible, we will use an eco-friendly clean brown paper grocery sack for wrapping material. Please contact us if you would prefer brand new wrapping material.

We will gladly create a custom order for you! Please send us a message with your request.