TheFlyingFoxArts

The Flying Fox Art and Design

Port Moody, Canada · 1228 Sales

TheFlyingFoxArts

The Flying Fox Art and Design

Port Moody, Canada 1228 Sales On Etsy since 2012

5 out of 5 stars
(290)

Announcement   Flying Fox is passionate about designing jewelry as special and unique as you, while honouring future generations with lasting quality and a gentle approach to our natural environment. We understand where that perfect balance between beautiful adornment and environmental preservation lies.

We hope you enjoy the results of the new custom process, and fresh line of soulful, masterfully created bridal jewelry. New pieces are added regularly, so please check back often, or enquire about custom and one of a kind options.

A well considered, ecologically sound, handmade piece by Flying Fox is a bold, stunning, yet subtle statement in gold or silver. Intentionally created to last forever, your pieces are meant to be passed on for many generations.

XO,

Penelope


Instagram; www.instagram.com/ theflyingfoxartanddesign

Announcement
Last updated on Jul 23, 2016

Flying Fox is passionate about designing jewelry as special and unique as you, while honouring future generations with lasting quality and a gentle approach to our natural environment. We understand where that perfect balance between beautiful adornment and environmental preservation lies.

We hope you enjoy the results of the new custom process, and fresh line of soulful, masterfully created bridal jewelry. New pieces are added regularly, so please check back often, or enquire about custom and one of a kind options.

A well considered, ecologically sound, handmade piece by Flying Fox is a bold, stunning, yet subtle statement in gold or silver. Intentionally created to last forever, your pieces are meant to be passed on for many generations.

XO,

Penelope


Instagram; www.instagram.com/ theflyingfoxartanddesign

Penelope Bridge

Contact shop owner

Penelope Bridge

Iemanjá Moonstone Ring in Sterling
US$671.25
Iemanjá Moonstone Ring in 14k Gold
US$1,776.83
Ondine Pearl Ceremonial Ring in 14k Gold
US$1,105.58
View all 191 items

Reviews

Average item review
5 out of 5 stars
(290)
myswtghst

myswtghst on Aug 28, 2016

5 out of 5 stars

Overall, I'm highly satisfied with the quality of my beautiful rings, & thankful to Penelope for the diamond Ondine upgrade (based on the delay), but would caution anyone ordering from The Flying Fox to set your expectations - as stated in the About section, communication is not the priority & beautiful jewelry takes time. I ordered my rings on 6/20 & let Penelope know we would love to have them for our celebration on 7/30. She said she would "make sure that the team [was] aware of [our] deadline", but then I did not hear a peep until 7/23, after I reached out several times starting 7/18. On 7/23, she let me know there was a delay, and offered the upgrade, which we confirmed on 7/28. After some more back and forth, my rings shipped on 8/19 and were received safely on 8/26. They fit perfectly & are lovely.

Sara Coverdale

Sara Coverdale on Jul 28, 2016

5 out of 5 stars

Penelope and I sort of started off on the wrong foot, when I expressed my concern that she had not responded to my inquiry right away. There is a reason for this, and it has to do with the way she organizes her work. If you are like me, and so used to everything being so instant nowadays, just breathe and know that she will get back to you! That said, resolve was quick and before I knew it, my wedding ring set was in the works! I literally cried tears of joy when I opened the box and saw my rings for the first time in person. Absolutely beautiful! I couldn't be happier with the communication, service, and quality of work that Penelope puts out. Truly a master, you will not be disappointed! Love, love, love!

alanharrand

alanharrand on Jul 27, 2016

5 out of 5 stars

I am so in love with the ring set Penelope made for me! She very kindly listened to my requests and created the set I was dreaming of! Most definitely worth the wait. I could not be happier! Thank You so much, Penelope! 💙

View all 290 reviews

Updates

Pavé set labradorite adorns the shank of this custom Iemanjá Ring.

Tagged in this photo

Iemanjá Moonstone Ring in Sterling
US$671.25
The Moissanite Solitaire sparkling in the sunshine before flying off to its new forever home!

Tagged in this photo

A sneak peek at what's next for Flying Fox: a hand engraved star and moon pattern Artemis to pair with the Pleiades Poesy Ring. Photo and engraving by Vancouver Artist Su Foster, who is a dream to collaborate with.

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View all 22 updates

About

It All Started With $10.00 and a Box of Paperclips

In 2007, Penelope was attending a Small Business Management course within the Nicola Valley Institute of Technology's Natural Resources stream. Meanwhile, she and Joseph gilchrist were expecting the arrival of a little bundle of joy.

Determined to create a viable natural resources meets art and design business model and plan, with limited college student on a scholarship resources, $10.00 was the maximum investment that she could possibly make.

Enter paperclip chandeliers. It turns out that $10.00 can stretch a long way when one is willing to be creative, use unconventional industrial materials and spend hundreds and hundreds and hundreds of unpaid hours developing prototypes. She challenged her course successfully and ReDesign Technologies was born.

Baby was born as well. The smallest of eight (his, mine, ours). And so was Birch Beer Boutique, out of a love of Vintage, Victorian and jewelry, the family business and pastime.

The Flying Fox Arts combines the chandeliers with the jewelry in an effort to broaden the scope of the jewelry making and bring the chandelier production to another level. Who knows where Joe and Penelope will go from here? Venetian glass bubble chandeliers for certain.

Wherever the combination takes them next, it is sure to be magical, and they hope that you are there by their sides.

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Shop members
  • Penelope Bridge

    Owner

    Penelope Bridge has eight children (his/mine/ours), an education in Natural Resource Technology, an extensive background in jewelry and industrial design, arts and illustration and has worked for the likes of Walt Disney, EA, VFS, UBC and Emily Carr.

  • Joseph Gilchrist

    Owner

    Joseph has 8 kids (Hers/Mine/Ours), 25 years of extensive Wildfire Fighting knowledge specializing in Operations, Habitat Restoration and Fire Behaviour. He hearkens from the Skeetchestn Indian Band in Southern Interior British Columbia, Canada.

Shop policies

Last updated on March 29, 2016
Welcome to The Flying Fox Art and Design. We are pleased to make your acquaintance and hope that you feel free to look around and ask questions if you are unsure about our products or services.

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***PLEASE NOTE***
Regarding Refunds, Returns & Exchanges. *We do not offer refunds on custom pieces or customized pieces, i.e. any piece that you have chosen a size or finish for. Exchanges, or partial exchanges are available for these pieces.* Anything that is listed Ready to Ship, is sold as is. These Ready to Ship items can be exchanged or refunded. However, *once you order a custom size or finish, etc. then these Ready to Ship items are now considered to be Customized*.

A Custom Order is one that does not exist as a listing on our shop and is a piece that is required to be created from scratch, based on a customer's specific design. For more information, please refer to the Refund Policy below.

There is specific protocol in place for any and all refunds, returns & exchanges. This is put into place specifically to protect not only ourselves, but more importantly the patrons. There are extra fees that can be incurred if the protocol is not followed properly, such as, but not limited to, extra custom fees, duties, taxes, etc. The Flying Fox does not take responsibility for these extraneous fees due to customer error. Please be aware of all these policies before purchasing.

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The Flying Fox offers a mixture of original art and design in several mediums. We are pleased to present several jewelry lines in metal only, precious stones, semi precious stones and custom wax work and fabrication. Original designs are primarily based on patterns present in nature; insects, birds and other animals, trees, plants and forms of water.

Original designs are conceived and executed by Penelope Bridge, naturphile and student of figurative art, illustration, design and natural resources. Original designs are conceived and executed by Penelope Bridge, naturphile and student of figurative art, illustration, design and natural resources. Penelope's designs are proprietary, and protected under International Copyright Law. Please do not ask Flying Fox to interpret the work of another living jewelry artist. Penelope asks that clients and designers alike refrain from "interpreting" her work in kind. Penelope adheres to Natural Law, and as such is entirely of the school of thought that stealing the work of a living artist invites very real consequences that carry over to our next lifetimes.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept Pay Pal, and Etsy Shop Payments. Payment is required immediately after purchase. We reserve the right to refuse service, and the right to cancel orders that remain unpaid. We extend the right of cancellation to our clients if they choose, however we only offer full refunds for items in our shop that are advertised Ready to Ship.

We will inform our patrons of the costs incurred for cancelled items, and will make deductions accordingly. These costs may include, but are not limited to; labour, materials, design services, employee and designer costs, such as time spent in communications, setting fees and travel time to and from supplier locations.

British Columbia Sales Tax (PST or is it HST...?) and Canadian Sales Tax (GST) are required of BC and Canadian residents respectively. Etsy does not automatically collect those taxes, so we will need to set custom listings up for our compatriots, or in the alternative, request tax payments via PayPal. Thank you for your understanding!

We are available to answer any questions you may have regarding payments, cancellation, returns and refunds.
Shipping
PDF tutorials are delivered instantly to the email address specified on your Etsy invoice. Please check your spam or junk folder if you don't see your tutorial within 48 hours please let us know and we will resend.

We need your telephone number for shipping! This info is for the expediting of delivery, and will never be imparted to a third party.

Your fine jewelry will arrive in a Cartier style box, accompanied by a gift receipt. The accurate value and nature of the package contents will be automatically generated on the postage by our system, and will be reflected in the article's declared value. This is the law, and there are no exceptions. *For gifts, it is possible in certain circumstances for us to be a wee bit sneaky with the declaration description and claim "art sculpture" instead of "Articles of Jewelry".

Delivery of jewelry pieces is via Canada Post. Your purchase will determine the shipping method (see below, "Shop Shipping Fees Demystified") and will be outlined in your Paypal Shipping receipt, along with your Tracking Number. All items are insured and can be upgraded upon request. Dispatch of finished pieces is between 1 and 3 business days after payment completion. **Dispatch of custom pieces can vary and can range from 3 days to 12 weeks, so please be sure to ask for a quote before purchasing.** Please note that custom pieces are as individual as the people who request them. We do our best to meet your deadlines, while maintaining our high standards of quality and service.

We offer Overnight Courier service for approximately $100.00 within North America. Please note that all postage costs advertised on our site are at cost +/- $5.00. We do not offer refunds on postage that we have paid on behalf of our clients, with the exception of mistakes that we have made in construction or shipping of your pieces. WE SHIP TO YOUR EXACT ENTERED ADDRESS, and do our very best to double check all orders. Please ensure that your shipping address within your Etsy and Paypal account {if you have chosen this method of payment} is correct and up to date. Telephone numbers are required by Canada Post for all

**Canada/US Customs and International Customs Services have the right to hold items for review.** If you wish to ensure a speedy passage through International Customs, please provide your phone number along with your purchase. Please contact us if you have concerns or questions. Clients are responsible for any taxes and Customs fees.

Shop Shipping Fees to USA Demystified;

~ $17.00 postage fees are for orders shipping Tracked Packet, which tracks, and is not insured, with no signature. Delivery standards are approximately 10 - 14 business days {there is no delivery on weekends within Canada}
~ $21.00 postage fees ship Expedited Parcel, with tracking and insurance, yet no signature. Delivery standards are approximately 4 - 7 business days.
~ $37.00 postage fees ship via Express Mail Service {EMS}, with tracking, insurance, and signature.

Shipping Worldwide

Unfortunately the shipping fees with tracking and signature through Canada Post are astronomical. Your packages will all ship with tracking, insurance and signature, and are averaged at the price of $68.00, which has been bang on so far. Please contact us if you wish to arrange a lesser shipping fee. We caution against this option, as we are unable to accept any measure of liability for losses or thefts in this circumstance.

Canada Post Delivery Standards for Canadian patrons; http://www.canadapost.ca/tools/pg/manual/pgservstds-e.asp#1757251. Your Paypal postage notification will specify the delivery product we have chosen for your package.

Canada Post Delivery Standards for US and Overseas patrons; http://www.canadapost.ca/tools/pg/manual/pgservstds-e.asp#1910183. Your Paypal postage notification will specify the delivery product we have chosen for your package.
Refunds and Exchanges
The Flying Fox extends the right of cancellation to our clients if they choose, however we are no longer able to offer refunds on customized, altered or custom pieces, or payment instalments. Our work is more than a piece, an artifact, or design; these works are miniature, individual pieces of art, loved, and composed much the same way a painting would be.

We custom design jewelry specifically for you, created to be worn and loved by you, and by generations after your own. If you are not in love with your Flying Fox miniature work of art, please do contact us and let us know! We want you to know that we are absolutely smitten by our lovely clients, and will work above and beyond the call of duty to make you happy. If we are experiencing a high volume of conversations, we may not be in touch for a few days.

For partial refunds: We will inform our patrons of any costs incurred for cancelled items, before they have shipped and will make deductions accordingly. These costs may include, but are not limited to; materials, design services, employee and designer costs, such as time spent in communications, setting fees per stone and travel time to and from supplier locations.

Full refunds are accepted for ready to ship pieces that have not been worn only, not including the cost of shipping. If you are unsatisfied with your purchase, or if your item has arrived damaged, please notify The Flying Fox within 7 days after delivery, ship your piece(s) back in new condition, and we will refund your purchase price. It is important that your items arrive safely, therefore, we require that it ship return well packaged via USPS; tracking and signature is essential. We are not responsible for lost or stolen articles that have been shipped without tracking and signature, or for brokerage costs incurred by shipment through UPS, DHL, or FedEx, which are usually approximately $65.00 CAD.

More on Repairs: Please contact us immediately if your item is in need of repair. Any time. Really, write us any time, and ✨please remember if you must call, to make an appointment first✨, and to call between 0900 hrs and 1600 hrs Pacific Standard Time. Penelope will otherwise assume that you are yet another unsolicited cold calling vendor, and will vigorously screen all unannounced calls.

We repair and reset stones free of charge up to one month after receipt of your piece, or on a case to case basis. {We have never turned a lovely client away, and not as yet charged for repairs on our stones!} Sizing and shipping are not free of charge, with the exception of one free sizing within a year of purchase for gold, which has already been calculated into the cost of the piece.

We guarantee our work and are always happy to repair our pieces, if we have made a mistake in size, finish, colour, etc. *{We are happy to do our best to assist if your piece is in need of repair and falls outside of those parameters. We may not be able to help, but may be able to help locate a jeweller in your area who can. We have repaired pieces that range from minor to major - one ring having been lost in a gas station parking lot for years, run over by cars and trucks daily.}*

Shipping losses and delays do occur at times, which is why we ship via Canada Post with tracking. If there is a non-delivery of a confirmed shipment we would be glad to assist you in following through with an insurance claim and/or resending your order if possible.

Overseas patrons, we apologize for shipping prices. If you are interested in a lower shipping fee, please note that we insist that our clients purchase tracking, signature, and insurance, as Flying Fox is not responsible for lost/stolen items. Insurance is meant to cover these unfortunate and unlikely events.



***PLEASE NOTE: Repairs can take anywhere from 6 - 12 weeks to complete upon receiving the piece to be repaired, not including shipping***

Important Details Regarding Returns, et. all.;

For items being returned for repairs/exchanges/returns, please be sure to mark the package as "returning for repair" or "returning for repair under warranty". If you do not, your package will be subject to additional customs fees for which we are not responsible. We're talking $$$ here. Flying Fox will not be able to cover this Customs fee under any circumstances.

US residents, please return via USPS with tracking, insurance, and signature. Please inform us of the dispatch of your piece, and the tracking. We need to know when, or indeed, *if* to expect a package. True story: A sweet client sent 3 ct. diamond ring for an upgrade to the stone, did not send tracking, purchase the signature, and did not inform us that the ring was sent. I was away for a week, to find that the diamond ring was stolen from the mailbox. What can we do, Lovers? This scenario is entirely out of our hands. We can avoid this situation by being proactive. XO

Also, please ensure that you do not send via DHL or UPS, as these services charge $65.00 to broker their own packages across the International Border. International shipping standards and laws are changing constantly; please let us know if you have incurred any brokerage fees in receiving our packages.

We do not offer returns for Paper Clip Chandelier Tutorials. If you are not satisfied with the calibre of the work please do contact us and we will be happy to work towards a solution.
Additional policies and FAQs
We guarantee our work. If you have a repair (our fault or otherwise) we would like to know so that we can try to assist. We do our own repairs and can help locate someone in your area if your problem falls outside our area of expertise.

Right of Refusal: The Flying Fox is committed to offering the highest quality of customer care possible. There are occasions wherein we recognize that our clients may have a more pleasant experience working with another jewelry designer. When this occurs, we do our best to keep our clients well informed as we refer them to fairer fields. We ask for your understanding and want you to know that we have everyone's best interest in mind in this event. Threats and abuse are NOT tolerated at the Flying Fox, and can result in your order being cancelled at our discretion.

Custom Orders: Custom orders are welcome. We offer several levels of custom design and fabrication that include one of a kind designs and redesign services to slight adjustments to existing, customizable designs. We generally allow for three complimentary changes to designs and charge for adjustments thereafter. We do offer the option of sending a limited number of photographs required for design purposes, however, step-by-step photographs of process or above and beyond initial design require an additional fee. Unpurchased custom designs remain the property of The Flying Fox Art and Design and are not authorized for reproduction. Thank you for your understanding.

Rush Orders: For those customers requiring a quicker timeline for delivery, we require an additional fee equalling double the amount of your original purchase. For example, if your piece originally cost $100 and you require it to be rushed, we will need to charge you up to an additional $200. This is to cover costs of both our staff and our vendors working outside of regular studio hours to make your deadline.

Rush on Repairs: Normally, if a piece is returning for repair under warranty, it is subject to a 6 – 8 week repair timeline, the basic cost for repairs {i.e. sizing up or down requires a 435.00 laser soldering fee}. If you would like to rush the repair, we require an additional fee equalling up to the original cost of the piece. For example, if your piece originally cost $300 and you require the repair to be rushed, we will need to charge you up to an additional $300. This is to cover costs of both our staff and our vendors working outside of regular studio hours to make your deadline.

Instalment Plans: We typically accept two or three instalments, and do not offer refunds on partial payments. This is to cover our materials, vendor, and administration costs. No exceptions.

About Oxidized Silver: NOTE: Flying Fox no longer offers complimentary in-house oxidation services. Oxidized silver is essentially silver that has been prepared in citric acid and dipped in liver of sulphur gel then sealed with a museum quality microcrystalline wax for a longer lasting finish. The oxidized finish lasts typically between 3 days to 4 weeks before it requires another dipping, due to variations in individual pH levels. This can be accomplished at home with a variety of sulphur products, XLGel being our preference, and can even be applied with a hard boiled egg yolk. Please see the lovely Cool Tools video tutorial here for an initiation into the process; http://www.cooltools.us/Cool-Tools-Patina-Gel-Liver-of-Sulfur-in-Gel-For-p/pol-804.htm

For moonstones and labradorite, we suggest applying the liver of sulphur gel directly onto the silver band and prongs with a dedicated paintbrush, and then submersing into hot water with a plastic or copper utensil. *NEVER USE STAINLESS STEEL UTENSILSl*, as it will plate your lovely pieces with a layer of steel, causing your jewelry to appear an awful, steely grey. Also, who wants to dine with flatware used to plate silver? The direct application process, as demonstrated by Makes Silver Jewelry http://makesilverjewelry.com/oxidizing-silver/

Blackened silver designs are created with a temporary finish of liver of sulphur, that fades, changes, is reapplied if desired, and is never the same way twice. It's a favourite material for those who celebrate the constant flow of life. THINGS IT IS NOT: ENAMEL, PERMANENT, EASY TO MAINTAIN IN A PERPETUALLY BLACKENED STATE.



FREQUENTLY ASKED QUESTIONS



1. How do you price your services?

a. Our final prices are arrived at in consideration of labour, the market values for gold and silver, gems and stones, as well as other common variables. Our custom design services range in price and are based on the above pricing, with a fee for materials research and for changes beyond the complimentary 3 outlined in our the Custom Pieces section of our Policies Guide. **We offer one hour of complimentary design consultation or 10 back and forth Conversations, whichever is of higher value in terms of labour costs, after which we require a deposit on custom or customized pieces. Thank you for your understanding and assistance in keeping our labour costs reasonable!**


2. Do you offer custom pieces?

a. Yes! We love custom! We offer several levels of custom design and fabrication ranging from sizing up or down, to sourcing stones and recycled metals, to custom settings, refurbishing, redesigning, recycling, to one of a kind custom design and fabrication. Please see the Custom Pieces section of our Policies Guide.


3. Do you buy jewelry?

a. We do not currently buy jewelry, however we do offer a redesign service from time to time if you wish to melt your existing jewelry down and turn it into a fabulous new piece. Things to consider are elevated costs associated with recycled jewelry, such as casting container fees, reclamation if solder is present and undetected, and a host of other techie details of which you would most likely rather not be aware. Recycled jewelry is unfortunately a luxury item, and will remain so until the majority of consumers demand it; a day we very much look forward to.


4. Do you trade?

a. We don’t usually trade, however from time to time we will trade between businesses or between trusted clientele.


5. Can you redesign my old pieces of jewelry?

a. The Flying Fox Art and Design offers a redesigning service for your jewelry. We first agree on a design in wax, and then your pieces can be melted into your new design. Please see Question 3 above for further details. The design is executed by The Flying Fox, and master wax casters in Vancouver, BC carry out the lost wax casting method. In certain cases, casting can be achieved in Southern California and shipped directly to you.

6. How do I find my ring size?

a. The best method is to visit a local jeweler for an onsite sizing. There are various ring sizers available for purchase and in print online, however none can claim reliability, and there is no replacement for a professional sizing. Please note, when sizing your finger that our bodies are not symmetrical, and sometimes one hand can be larger or smaller than the other. Always ensure that you are sizing the correct finger! Also, be aware of whether your body swells at certain times of the day or year, as this can be a factor in determining a proper fit.


7. Are your materials ethical?

a. They are! Details are outlined in each item's description. Please feel free to contact us regarding additional stone or metal options, such as Canadian Diamonds from the First Nations owned and operated Diavik Mine, or Fair Trade/Fair Mined Gold. Both options are considered luxury, and will carry appropriate pricing.


8. How do I care for my metals?

a. We now offer a list of information and resources upon request.

9. How do I care for my stones?

a. We offer a list of information and resources upon request.

10. Can I choose my own moonstones from your existing stock?

a. In terms of seeing the stone that will be used for the setting, it can take more than hour to take a really great photo of moonstones and labradorites due to the nature of the stone (it's difficult to get a great representation of the stone's shifting colour in various lighting). Flying Fox reserves the right to apply our shop rate of $240/hour.


11. How can I tell if a black diamond is really a diamond?

a. Irradiated black diamonds do not respond to electrical or energy frequency tests as natural diamonds do. The only method available to verify a black diamond is to shine a black light through the stone onto a white surface. If the light shines blue, you’ve got a real, irradiated diamond. If the light shines blue/green, you’ve got a moissonite (which is held at approximately the same value as a black diamond). We find black diamonds interesting in that some forms of natural black diamonds are wholly or partially derived from extra terrestrial materials (i.e. meteorite/stardust).


12. Do you offer certification for your stones?

a. We generally do automatically offer GIA Certification for gems and diamonds upon request. Please let us know if you are looking for a GIC {Gemmology Institute of Canada} Certification and we will let you know what our cost for certification is. You may decide that a certified gemmologist in your area is an option as well.


13. Is your work guaranteed?

a. We generally guarantee our work for 1 year of wear and offer an open repair policy, unless otherwise noted. We cannot guarantee the oxidized finish to last, as reapplication depends on individual wear. Certified gem and diamond pieces come with a broad, conditional lifetime guarantee and instructions for care and repair. Prongs will need regular tightening, and reasonable wear must apply. We include care and cautions in each listing as basic guidelines.


14. Where do you find your stones?

a. We have longstanding relationships with mines, gem cutters, gem and lapidary specialists and international buyers. We also source our materials at estate sales and auctions.


15. Are your diamonds ethically sourced?

a. Yes. Here is the breakdown: Our rough, raw and semi-polished diamonds are Certified Conflict-Free and are sourced from a reputable dealer based in the People’s Republic of Congo. Our faceted diamonds are mined in alluvial flood plains in India and Thailand and are sourced through reputable dealers in Antwerp and Canada. We offer the option of Canadian Diamonds from the Diavik Mine upon request.


16. Is your gold and silver ethically sourced?

a. Yes! As of June 2014 we are now working with Butterfly recycled precious metals, a product line offered through Umicore. This program is independently audited by Scientific Certification Systems. Together with its ISO9001 (quality), ISO14001 (environment) and Responsible Jewellry Council certifications the Butterfly recycled precious metals complement Umicore’s initiatives as a sustainable source for precious metals. We are currently certified through Fair Trade Gold to offer the artisanaly mined gold and silver.


17. Do you offer design services other than jewelry?

a. We offer chandelier design and other light industrial design and manufacture, furniture and home accessories (as opposed to heavy industrial design). We also offer a local display and decorating service and a vintage sourcing service.


18. Where do you get your packaging?

a. Our kraft paper packaging is manufactured in the American Mid-West, and our maple pillboxes are manufactured in the Vancouver, BC, Canada area. Our packaging and stationery is hand-embellished, built to last, minimally treated and/or processed and recyclable, provided by www.stationerybike.com. We buy in bulk to reduce emissions.


19. What is your wholesale and consignment policy?

a. We currently offer a 50% wholesale discount with a minimum of 10 items and a 30% local consignment discount for select retail locations within the Coastal and Interior BC areas. Please contact us for an up to date line sheet.


20. Do you ship to Africa and India?

a. We do not at this time.


21. I live in the Vancouver area. Do you have a retail shop that I can visit?

a. We are available for viewings by appointment only. Please contact us at 604-356-5083 M - F/9 - 5 PST for details.


22. Do you have sales?

a. We will have two 25% sales per year – a Holiday Sale in November and a Customer Appreciation Sale in May/June. VIP and Facebook Fan discounts do not apply to these sales.


23. Where did you learn about designing jewelry?

a. My Grandmother, Lillian Errington instilled her formidable jewelry making skills in me at a very young age. She was a lapidary specialist, designer, and bench jeweler. Her mother was a jeweler as well, and her daughter, my mother. In truth, I never felt that I had time for jewelry design and fabrication, which was not a chosen or favoured task as a young lady and total rebel, preferring to devote time to dance and generally being outside as much as possible. While searching for the perfect {impossible} wedding set in 2007, I remembered that I had the skills and technology to create my own special pieces, and discovered a passion for jewelry.