Announcement All items are hand made here in my shop upon order for you. Sterling Silver makes a lifetime gift that your special someone will treasure for years to come.
All items are hand made here in my shop upon order for you. Sterling Silver makes a lifetime gift that your special someone will treasure for years to come.
Allison Olson on Feb 19, 2017
CURRENT PRODUCTION TIME IS 10 to 14 DAYA ON ALL ORDERS
I am accepting both Paypal and direct checkout forms of payment and & etsy gift cards.
Note: - You can make purchases through Paypal using a credit card without having a PayPal account. Just select PayPal for your payment option when checking out in Etsy. You will be able to enter your credit information without creating a PayPal account during checkout. You can also pay for your purchase by eCheck through your Paypal account. Your order will be designed after payment clears & then will then be shipped.
Please allow up to 2 to 3 weeks for the creation of your custom items during the holidays, and peek seasons such as Christmas, Valentines, and Mother's day. I ship to the address left on your Etsy order. Please make sure it is current.
**If you need the item for a special event do let me know Before ordering and I will let you know if I can accommodate your time frame.
Regarding custom fees - Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. I am unable to predict which of these fees, if any, will be applied, and Etsy does not expect me to calculate or collect these fees or taxes. The buyer will be responsible for these fees. **Please keep in mind your item does go through customs & sometimes there are delays.
Note to UK customers/ I have been seeing more VAT charges and want all UK customers to be aware..
If the contents of the package cost more than £15 (roughly $23-24), then there's a good chance that the customer will have to pay 20% Value Added Tax (a consumer tax in the EU) on the total cost.--if they are less than £9, this charge is waived). And then the Royal Mail charges £8 on top as an administration/handling charge for handling this and collecting the payment on behalf of UK Customs. These charges are the buyers responsibility.
Refunds and Exchanges:
All items ship with delivery confirmation information to assure their safe arrival. If there is an error in your custom item that is on my part I will replace it.
***I cannot offer a refund on personalized items. Please double check the spelling of all names and the dates and your request – I can make some rings larger but not smaller. If you make a mistake on a name or date I will have to charge to replace the piece
Custom Requested items are made to your specifications. I do not give refund on custom request once stamped.
IF THE MISTAKE IS MY FAULT I WILL REPLACE THE PIECE AT NO CHARGE.
Q. Are my silver pieces real silver, do they contain nickel?
A. All my sterling silver pieces (unless noted as copper or gold) are 925 sterling silver. No nickel is ever used in any of my pieces!
Q. How long will it take to receive my order.
A. During non holiday times orders ship out within 2-3 WEEKS.
Q. Can you accommodate a rush order?
A. in most cases yes, but not within a month of major holidays (Christmas and Mother’s day) and often extra shipping fees will apply. See Rush Fee
Q. Do you gift wrap?
A. There is no need for extra gift wrap, each of my pieces ships in a cotton filled jewelry box and are tied with a pretty ribbon, ready to present to anyone!
Accepted payment methods
- Accepts Etsy gift cards
If the contents of the package cost more than £15 (roughly $23-24), then there's a good chance that the customer will have to pay 20% Value Added Tax (a consumer tax in the EU) on the total cost. If the package contents cost more than £135 (approx $215-£220), then they might also have to pay customs duties (but I don't know how those are calculated or how much they might be; if they are less than £9, this charge is waived). And then the Royal Mail charges £8 on top as an administration/handling charge for handling this and collecting the payment on behalf of UK Customs.