If you are not satisfied with your purchase, please send me a message immediately and I will do my best to resolve the situation.

I will gladly accept returns within 3 days of receipt. Customers are responsible for return shipping expenses (except in the event of damaged items). A refund will be issued upon receipt of the original item(s) in new and unworn condition. Items must be returned in original packaging.

FOR HYGIENIC REASONS, I DO NOT ACCEPT RETURNS ON EARRINGS

Should your item arrive in damaged condition, please return it to me for repair (if possible), exchange or refund. A refund will be issued for the cost of shipping. Please note that items are HANDMADE and may break if not handled carefully! Once an item has been used, it may not be returned.

At this time, I only accept PayPal. Payment is due at the time of purchase. If you are experiencing PayPal difficulties, please send me a message. Otherwise, if payment isn’t received within 48 hours, your order will be cancelled.

Your order will be shipped within two business days of purchase via Canada Post using regular surface mail. Please note that insurance and a tracking number are not included.
If you would like to upgrade your shipping to include insurance for up to $100 and delivery confirmation, please contact me for additional charges.

Canadian customers:
Shipping takes approximately 3-12 days. If you haven’t received your order after 2 weeks, please send me a message.

US and International customers:
Shipping typically takes approximately 7-14 days, however; it can take up to 4 weeks. If you haven’t received your order afer 4 weeks, please send me a message.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Looking for something different? I love custom orders and I would be happy to work with you on any special requests. Just send me a message!

Follow me on twitter @theforrestry