thefoxyfinds

The Foxy Finds | handmade underwear + woodland goods

Vancouver, Canada | 156 Sales

thefoxyfinds

The Foxy Finds | handmade underwear + woodland goods

Vancouver, Canada 156 Sales On Etsy since 2015

5 out of 5 stars
(28)

Shop owner

Contact

thefoxyfinds is taking a short break

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Note from shop owner Hello! Taking a short break! I will still be reachable through Etsy convo or at hello [!at] thefoxyfinds.com should you have any questions.

Note from shop owner

Last updated on Oct 14, 2018

Hello! Taking a short break! I will still be reachable through Etsy convo or at hello [!at] thefoxyfinds.com should you have any questions.

Julie

Contact shop owner

Julie

Reviews

Average item review
5 out of 5 stars
(28)
See reviews that mention:
quality 7 shipping 5 customer service 4
View all 28 reviews

About

I make comfy things.

Back in 2015 I purchased my first sewing machine and indie sewing pattern. Needless to say I fell in love with the craft. Years and loads of self studying later, I began this adventure of creating and selling here on Etsy as a hobby business. My vision is to expand to a range of products for the eco-concious lady who likes whimsically cute and nature inspired designs.

Fabric used to create what you see in the shop is consciously sourced - either from fellow small businesses, reclaimed (unused recycled textiles from local industries), or designed by me and printed by eco-friendly businesses. I also try to keep excess packaging to a minimum, and look for recycled or biodegradable options.

Around the web

Shop members

  • Julie

    Owner

    I love fun bright cute animal prints and dream for the cabin/homestead life. When I'm not busy at my day job in the film industry, I am sewing, gardening, hiking, and taking care of our two lionhead bunnies.

  • Peanut

    Floofball

    You can find me hiding away when mum is sewing! I hate that noisy thing!

  • Evie

    Troublemaker

    Those cardboard boxes mum gets her strange hoomin things from are fun to destroy!

Shop policies

Last updated on July 11, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I want each piece I make to last and be worn often!

If you are unhappy with your purchase for any reason, please contact me within 14 days upon receipt, and we can sort out the details together. Having worked in retail I know how important it is to have a flexible return policy. For general returns I accept in original condition with no signs of wear or damage. Refunds for these returns will be made after the item is received on my side, and do not include return shipping. Our mailers are meant to be reused, and makes any returns easy!

Should your items get lost or damaged during shipping, I can either remake the order (if it is not one-of-a-kind) or refund you. From the moment it is shipped it is out of my control, but I know that there's nothing worse than a damaged or lost package! During heavy online shopping months, there may be extended delays in postal service. Please allow for a few weeks first!

Any duties or custom fees are the responsibility of the customer. Customers in the EU/UK are responsible for any additional VAT import charges. Please check your local customs laws.
Payment
Payment is due upon purchase. We accept all major credit cards through Etsy as well as Paypal for convenience.
Shipping
One flat fee for shipping!

For Canada, orders are sent by Expedited Parcel which does include tracking. This can take from 2-9 days. I am based in Vancouver, BC, if you are local and would prefer to pick up in the downtown core, please use coupon code: LOCAL. (Weekend or evenings for pickup)

For USA, orders are sent by tracked packet which includes tracking. If you would rather save money I can offer Small Packet Air which does NOT include tracking, but if the package is lost or returned, the shipping cost will not be refunded. Takes around 10 business days.

For International, orders are sent with Small Packet Air from Canada Post. This service does NOT come with tracking, but it is the cheapest while fast option. This can take from 5 days to 2 weeks depending on location and processing times.

Overages in shipping charges will be refunded if greater than $1. If you prefer, or the amount is less than $1, it can also be donated to a local animal rescue at the end of the year from the shop's total.
Additional policies and FAQs
Please note, items come from a bunny friendly home. That includes hay as well! While they are never in the sewing area, I can't stop tiny things that may travel in the air. A True-HEPA air filter is on at all times, and everything is pre-washed and kept in lidded containers. However, we are smoke-free :)