TheFunkyShack's Shop Policies
We have always strived to make every customer 100 percent happy. We specialize in custom orders and love creating something special for your event.
I give my customers 24 hours to cancel any regular order. Custom orders and rush orders may not be cancelled.
You may always request an upgrade in shipping if you need your order rushed.
Please order well in advance for international orders. Once the order is received in customs it is the buyers responsibility to pay any additional fees or charges.
Refunds and Exchanges
Because my pieces are hand crafted, I do have a return and refund policy. If you are not happy with an item you purchased from a listed item you have 48 hours from the time of recieving your order to request a refund in the amount of the purchase for store credit or exchange. I will need the item shipped back at the buyers expense. Custom orders and rush orders may not be returned or refunded.
In the event that an item has been shipped and lost or not received in time due to an error beyond my control you will have to request any losses through that shipping agent. I will always provide tracking numbers and ship with the most dependable carrier for your item. We have always had dependable service and do not expect any errors or delays in shipping your item.
Additional Policies and FAQs
Items ship in 1-2 weeks.
Last Updated August 6, 2014