TheGeneration

Eco-Friendly Handmade Vegan Shoes & Bridal Flats

TheGeneration is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TheGeneration is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 17, 2013
Welcome to my shop! Please read through the infomation stated in following sections before placing your order. Thanks!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Exchanges will be accepted within 7days of receiving, hense the shoes are in their original conditions, no marks & wrinkles etc. Shipping and Handling fees will apply to non buyer's fault exchanges.
Custom orders are not accepted for refund/exchange.
Payment
I accept Paypal only. If you are new to Etsy or have problems to make payment, please contact us for assistance.
Payments should be made the same day of order, otherwise it'll be cancelled the next day. please to understand it causes fees and extra time for us to deal with non-payment orders, so please don't click the button if you're not sure about the purchase.
Shipping
Everything shipped out via Canada Post. Countries outside of North America are shipped by air. It normally takes 10-15 days to arrive. 3-4 business days for orders from Toronto and Ontario, 5-10 days for U.S.
If you need to upgrade to expediated or express shipping, please contact me for days of delivery and cost.
Costs & fees occured by custom should be responsible by the buyer.
Additional policies and FAQs
Wear & Care - These shoes (except the ones with satin upper body) can be washed by soaking them in cold water for 20 minutes, clean the insoles and upper body with soft head brush and mild detergent/soap. Rinse with cold water and suqeez out excessive water. Air dry on rack.
Note: These handmade fabric shoes are good for indoor & outdoor walking, but should not be treated as heavy tread shoes.